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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 830 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and the 4K capabilities of this 55" Class LED Smart TV. Many also appreciate the vibrant colors, smart remote control, and the overall value for the price. While some customers wished for a faster refresh rate and higher volume, the positive feedback on other features outweighs these concerns. The sleek design and user-friendly features are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 830 reviews
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has 4K capabilities, but broadcasting in 1080P looks amazing. The clarity is phenomenal and the sound quality really enhances the movie experience. I would recommend this tv to anyone that wants a,quality viewing experience for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Samsung 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is amazing. Clear and amazing color. Love the SmartHub makes your tv seamless in operation of all the various apps available to the tv. Starting and watching Netflix is a breeze. This is my 4th Samsung set and IM very happy with my purchase. Samsung makes a great tv product.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best picture ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased this Samsung 55" 4K TV and we love the picture. It is absolutely amazing to watch movies and shows on this set. The color, the clarity and the picture itself is very real. It's almost as though we are right there during filming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very pleased with this smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartv has great picture quality and it sinks well with our cable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Best cheap 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of 3 TV's I looked at (Samsung's 6300 series and Vizio's E55U-D2 4k TV) and researched this had the best picture and quality. I am really big on graphics and clear picture. And this TV had it all. I really liked the remote that came with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    phenomenal picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal picture quality. The Tv set exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A solid television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased multiple flat screen televisions of the past two decades. I've been more pleased, overall, by the Samsung line than any other. This set is very good at what it was intended to do. The picture quality is fine, although not fully as sharp or spectacular as I might have expected, given the UHD classification and my experience with several other Samsung models. For the price, it really is very good. The sound is surprisingly good for a small speaker design. The wi-fil function has worked well.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Doug8910:

      Thank you for purchasing the Samsung KU7000 4K Smart TV and for your review. I am glad to see that you are overall happy with your TV.
       
      For assistance with adjusting picture quality, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. 
       
      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
       
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this awhile ago but waited to review after seeing how it worked and its quality. Really am impressed with its overall performance. Color is vivid, sound is good. Overall size works well for our smaller living room area.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Mid Level TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture! For the cost the feature are awesome. I love the voice activated button that gets you anywhere in settings quick! It also lets you go to netflix or find movies. Very cool! The unit itself is lightweight and thin. I've since bought another one for my bedroom!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good TV at this price point!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung UN55KU7000FXZA is a great TV for the price. Brilliant colors even in a well lit and sunny front room. The thinness of the model makes it unobtrusive even though as you watch it you are always impressed by the size. Along with a decent cable package this TV makes sports, movies and any show a more enjoyable experience. I'm writing this after having the unit for a year!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv, best quality without breaking the bank on a OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great has great picture quality and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Extraordinary Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my wife and I decided to buy a new TV. We both agreed on Samsung brand. So I walked into best buy looking for a latest technology Samsung TV. I had my eyes set on one, but speaking to a BestBuy employee I have found out there is newer version of the same TV. I told him to walk me to it saw it, was going back and forth through TV isle to see if there is any other Brand that has great quality picture. But after almost an hour of staring at other TV's I could'n not pass this TV. Suprisingly I was able to fold my backseat forward and fit this TV in a trunk of a Dodge Sedan (ofcourse i measured my sedan and i had measurements with me to compare with the box the TV comes packed in). So far so great, this TV has amazing quality picture. My wife and I are super happy with our purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confirm reviews and model numbers before purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is just okay. I thought I was purchasing another model that was identical to this one and somehow I wound up with this TV. The remote control alone will drive you NUTS. It doesn't do anything it's supposed to do consistently. Not to mention it changes your input location all by itself.. In the middle of a show you're watching it will all of a sudden, all by itself switch you over to the PS4 that isn't even on. It's done this to me with the remote on the other side of the room several times! Can you say creepy? Also, my receiver sound system is connected as the default output and most of the time it won't connect and turn on, so I have to manually turn on the sound system and then switch over back to my TV/cable. The voice command registers on the screen what you've said however, does nothing in return. I say channel 1007; it shows up as 1007 and then just stays where it is and the number disappears as if nothing was requested. Sometimes it'll go to channel 1, 10 or 100. This model had to be a Samsung accident. Interestingly enough the box it came in didn't match the TV inside. Two totally different model numbers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4K Smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv at a great price and the slim design looks great. I must think it's pretty good because now I own 2. It has a Crystal clear picture with great dynamic contrast. It also has a lot of viewing options and settings, so you can dial it in just the way you like it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    exactly what I was hoping for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 55 Class (54.6 Diag.) - Led - 2160p - Smart - 4k Ultra Hd Tv With High Dynamic Range - Black// allows 4K content from online sources - Netflix, Amazon et al to come in and say hello! What a treat for the eyes! It is a smart TV and blue tooth capable so when my sound bar is turned on, the TV catches it and takes me directly to the blue tooth connection screen. A standard audio 3.5mm port would be helpful to eliminate some lag with the blue tooth signal. Colors are fantastic, blacks are deep images sharp. Great TV upgrade and first foray into UHD. Did someone say 8K is coming? I believe I will get better acquainted with my Samsung - 55 Class (54.6 Diag.) - Led - 2160p - Smart - 4k Ultra Hd Tv With High Dynamic Range - Black before I go anywhere new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great price for 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this television. It was so simple to set up and the picture quality is so good. Even shows in 1080 look better with this television. My Xbox One S that I picked up with the bundle only made it sweeter.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    nice entry level hdr tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice entry level HDR TV in the perfect size room 55 inch size. Clarity is excellent in the HDR and adds lot of depth to your viewing matter. Color is bright and true to color. Sounds good but could be better. Remote is unique but takes getting used to use proficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV a year ago and have been very pleased with its performance. Yesterday after watching the TV for more than 4 hours it was turned off and when it was turned back on there was no picture. A call to a Samsung rep took care of the problem by simply unplugging the TV for 30 seconds. The rep was extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We "graduated" to a smart TV. We were holding onto our old TV until the converter box died on us. It was time to upgrade and begin streaming.. I won't pay for cable or satellite. As for the TV, the size is large and now I can see the sports scores. Pictures are clear. Refresh rate is fast enough for me but I really don't have another TV to compare it to..

    I would recommend this to a friend
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