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Customer Ratings & Reviews

Your price for this item is $379.99
The previous price was $429.99

Customer reviews

Rating 4.6 out of 5 stars with 54 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 54 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Samsung TV that I ever got. I always get the Samsung TV'S. I find the colors are are great! I am really happy with this TV. It's the best one that I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid range smart tv, works perfect the ui is smooth with no lag and I love the Samsung app where there is many free channels included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is pretty new so time will tell how great this 55” tv and the sound is different from the one I brought in 2020

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ObduliaR,

      Thank you for your purchase and feedback on the sound quality of the DU7200 TV. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    50/50 of a purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usally always buy Samsung so once my Samsung tv did break I decided to get another one. I opened the package up everything was great but when I started to use the tv it seemed like it would always be so slow to turn on and takes a second or two to even switch to a different app other then it being slow it’s a good tv

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi OksanaG,

      I’m sorry to hear about the issues you’re experiencing with a slow user interface. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.

      Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.

      If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great purchases at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Samsung tv’s because of the great picture and quality of the products. Best Buy gives the best customer service along with an unbeatable price on good products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Quality, Design, & Overall Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market for a 55" TV that delivers on both performance and aesthetics, Samsung's offering is hard to beat. It's a testament to why Samsung continues to be a leader in the television industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good and the tv was a great price. I was somewhat disappointed that there was no optic connection for the soundbar ,the blootooth is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. There have been no problems so far. I had my last tv for over 15 years. Change was hard for me but I’m glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to set up. Very lightweight. Third Samsung TV purchased. Pricier but didnt want to take a chance with another Brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" DU7200 Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, clear picture. Seems like 3D! Easy to use. Has openings for apps such as Netflix, PrimeTV, Freevee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nurse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in because my tv went out after 3 tears i was very disappointed. At first when i found out my warranty had expired i was very upset . But the person that helped me with my purchases was very good. And treaded me well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV!!! Great quality and perfect size for my room. Would definitely recommend this TV for someone thats looking for a affordable TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Easy to install and the quality is great. If you are looking for a new tv I totally recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was good but we need a little bigger and hdmi connect we need was 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this item! Great service and excellent buying experience. We definitely shop again at this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC COULD NOT BE HAPPIER BOUGHT 3 MORE FOR OTHER PLACES LIKED THEM SO MUCH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right size - Right Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the size and price. Why pay more for a bigger screen when you live in an apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great picture. Easy setup at a good price. Just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for the price. Easy to mount in the wall and great for sports and movies. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV...crystal clear picture too. My grandkids just love it for gaming too.

    I would recommend this to a friend