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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3835 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, price, and easy setup of the 55" Class - LED - KU6290 Series - 2160p - Smart - 4K Ultra HD TV with HDR. Many customers commented on the excellent picture quality and vibrant colors. They also appreciated the affordable price and how easy it was to set up. However, some customers mentioned a few drawbacks, such as issues with the remote control, lack of Bluetooth connectivity, and slow refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,835 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great looking picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been out of the game (TV sales) for 10 years but I think the picture on this TV is great. I didn't rate it 5* because I don't think it's as good as the TV's the cost 10x as much, but for the money you absolutely can't go wrong. I'd buy another one in a heart beat.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Samsung 46 inch TV that was about 5 years old. It was a smart TV and still works great, but wanted the sharper image and faster speed. The TV is great and awesome picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4K TV at its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great buy at its affordable price. My kids loves this TV. Picture quality is great and Netflix 4K videos are amazing . Only downside is it's remote which is very slick but I don't mind comparing cost of TV itself when other 4K TV costs tons of money .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV@599

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 40" normal tv and wanted to have a smart tv. I need a tv to entertain me and this tv had fulfilled it with screen size, feature that I was looking for also got it at discounted rate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was a good price and has a good picture. My problem with it is that Samsung and Amazon Prime apparently have a disconnect between them. Sometimes I can watch videos and sometimes I can't. I have looked online and it appears that MANY people have the same problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good in its category. I did some research before I bought this TV. It has great definition and features at a reasonable price. My last TV was a Samsung also and was very good also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and color on this TV is immaculate. The design is luxurious and elegant. Watching movies and tv shows looks great. Playing video games on this is mine blowing and gorgeous.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice TV, especially for the price. Streaming 4k on Netflix is crystal clear. I have DirecTV and they don't have many 4k channels yet, but regular HD looks good still. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV for the sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the sale price. Samsung does a great job on 4k TVs, and this meets their quality standards. The smart TV apps work well, and the integration with our devices was seemless.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K 55" Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was very affordable, light weight with a great picture. We bought for our bedroom. It has ability to add 6 add ons. Seems to be a popular TV as it was sold out for quite sometime.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bargain 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture on this tv is really great, especially when watching a 4K bluray. Big upgrade from my 1080p plasma. User interface for Netflix etc. is great and smart remote is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greaty buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on sale a few months back and I could not be happier with my purchase. The picture is outstanding and is a huge upgrade from my previous TV. Can't go wrong with this TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK, so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup out of the box, just had to mount on the stand, plugin the power and HDMI cables. Then follow the screen prompts, still not sure what the ECO solution setting does. Hint: make sure you have your WIFI password available when you are setting up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best picture quality of any tv I have ever had. The remote is a simple smart remote, & the tuner picks up many free ota stations that other tv's won't pick up. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent product for price. Very happoy with tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was product on sale but was actually lower when purchased. Also, Best Buy is first class when it comes to customer support and servicing. They are more help than the product manufacturer. A major reason to purchase locally if price is reasonable. .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I’ve been using them for a year no issues. Good quality picture and sound. Bought 1 for living room and 1 for business. Got super deal on the 2nd, thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price! It has every function that you would expect from a much more expensive television. The picture and sound are both awesome! It has lots of preloaded apps too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid Entry Level UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much what I expected from an entry level UHDTV. Good for watching sports. Excels at displaying video games (Xbox One S). I suggest playing with the settings. nice simple remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion blur

    Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 55 inch on sale for $499. TV is fine except the motion blur is pretty bad. I wouldn't recommend this TV if you plan to play a lot of video games. It's fine if you are buying to Watch TV/Blurays

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      SUPERS0NICBOOM

      Thank you for your review of this Samsung TV.
      I am sorry to see that you are experiencing motion blur. You can try adjusting the judder control on your TV until you find a satisfactory setting. To do this, please follow these instructions: Home – Settings – Picture – Expert Settings – Auto Motion Plus – Change to “Custom” and adjust to your liking.

      For further assistance with adjusting settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your feedback on user experience.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from our 42 and kick ourselves for waiting so long. TV fills the room with making it the main focal point. Picture is great and functions & features are easy to navigate.

    I would recommend this to a friend
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