Customer Ratings & Reviews
- Model:
- NX60A6511SS
- SKU:
- 6447919
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, ease of use, and design of the 6.0 cu. ft. Freestanding Gas Range. Many customers find the air fryer and burners perform well, and appreciate the various features and connectivity options. However, some customers have reported issues with the control panel and knob quality, while others have noted a loud buzzing sound.
This summary was generated by AI based on customer reviews.
Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Wife loves it. Trying to learn all the different functions the stove does
I would recommend this to a friend- Pros mentioned:Overall performance
Appliane delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second delivery date was great - will buy again thanks
I would recommend this to a friend Great ourchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove, my roommate and I use the griddle all of the time!
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing would highly recommend definitely worth the price
I would recommend this to a friend Huge Disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot say for sure what this range is like as I have not received it yet. What I can say, is although we did get a nice store-matching price, the service has been subpar and irresponsible: our delivery date was changed without even asking us, only informing us on the day before our scheduled delivery; at which time mind you, we were expecting an email with the four-hour window. So, I called the Geek Squad and waited 15 minutes on hold, only to reach India with a connection that only allowed every fifth word to be transmitted. So, I had to call back - again. This time, the agent used the familiar, "I know how you feel" line to placate our displeasure, without even offering a genuine reason for abandoning our scheduled appointment. I asked for an explanation. However, instead of receiving a reasonable answer from a reasonable customer service agent, I received scripted lines that had little to no merit. We are fair people: if you were to call and say, "Hey, we ran into a scheduling conflict, could we reschedule you for..." We would surely understand and graciously reschedule our installation. But not a phone call, not a text message, only an email arriving on the day before the delivery, causing us not only to reschedule but take another day to sit around and wait, announced the change of dates.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Fike,
We understand that the delivery schedule has caused you frustration. To help you is all we want.
To better address your delivery and service experience, please contact the Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
- Pros mentioned:Overall performance
Great Range!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, works perfectly and high-tech, all at a great price!
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this strove, it brings my kitchen out and easy to clean
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove does it all! Makes my kitchen awesome! Great service!
I would recommend this to a friend - Pros mentioned:Air fryer performance
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Air fryer setting really crisps when making flake pastries.
I would recommend this to a friend - Pros mentioned:Overall performance
Great stove with WiFi.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove. I have only owned for about 2 weeks but no complaints so far
I would recommend this to a friend - Pros mentioned:Overall performance
MOM LOVES IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gas range. Bought it for my mother as a gift she fell in love.
I would recommend this to a friend Samsung-6.0 ft Gas Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the oven and it's air frier capabilities!! Cooks zukiny perfect
I would recommend this to a friend- Pros mentioned:Overall performance
Beautiful stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is awesome looks beautiful works perfect and has tons of space
I would recommend this to a friend Great Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new samsung stove I can hook it up to my phone
I would recommend this to a friend- Pros mentioned:Air fryer performance
Gas Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the oven! the look and everything works great.
I would recommend this to a friend New stove from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has oven and 5 burners diffrent sizes my wife like it
I would recommend this to a friend- Pros mentioned:Ease of use
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is the best stove i can ever had. Easy to use and clean. Inlove:)
I would recommend this to a friendBrand response from Samsung
Posted .Hi there! We're happy to hear that you're enjoying this Samsung range! ^Ty
- Pros mentioned:Burner performance
Oven with air fryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good one Better one than the old stove Burners are good
I would recommend this to a friend First lemon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased first gas range was a Lemon, burners and broiler not heating properly even with adjustments and repair person fixing it. I consider it a Lemon of a range. BB replaced range but took away my bonus for ordering during a special. I have owned Samsung ranges before and liked everything about them but next time I will look more at the other choices.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the feeling of dealing with a range not heating correctly.
We recommend contacting our Support Team via the link below to speak with a live representative should you need further assistance with the replacement unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product and great size for my space. I'm very happy!
I would recommend this to a friend