Customer Ratings & Reviews

Love it!!!! A must have , the whole oven can be used to air fry

I am very pleased with my delivery. David was very knowledgeable and polite. Respected my home and apologized for the improper install of the last crew that caused a very dangerous situation. Thank you so much, David (from trucking company Omar)!!!!!

Smart features are great. however, I seems to have to sync it up with the correct time using my cell phone fairly often. It seems like it should be able to do that by directly querying an internet time source via WiFi and not needing me to login via my phone to manually sync the time again.

Good stove, I find it is a little difficult to clean but otherwise is a fantastic appliance. If the cleaning was easier it would be 5 stars.

I like it so far and it was a good deal on black friday

Great appliance definitely recommend Samsung outdid itself

Love the new oven- heats up quickly Stove top provides variety of height in burners that are all great for different quick heating or simmerinf

I love this product its nice looking and has great features

Please do not buy. I purchased a bundle. The dishwasher, refrigerator, range, and microwave. The appliances are not fingerprint or smudge proof. Every touch leaves a mark which means constant cleaning and polishing. Cleaning with a disinfectant wipe or soap and water smears, so you have to follow up with stainless steel polish. The rating was reduced further, because Samsung used cheap stickers to place their brand logo and after 2 months (3 days after the purchase is eligible to return) the A in Samsung wiped off while polishing. It's tacky and disappointing to have to search on Ebay for a replacement sticker on 4000 appliances! The positives are the dishwasher is actually quiet and works well. The stove cooks perfectly and is beautiful, and the fridge has lots of storage. The griddle attachment that comes with the stove scratched after the first clear (do not use any abrasive scrubbing pads). A cleaning service I use occasionally scratched it while cleaning. If they were cheaper I would be less upset, but it was too expensive of a purchase to have this issue and if you go on the Samsung website, people have this issue 6-18 months after purchase. It's a known issue and they have not addressed it. I regret my purchase.

I like the product. Looks good . Best Buy service is excellent

Bought end of July so far so good. The only issue was the internal temperature was way off and it took some time to test different calibration setting to get it accurate. I recommend buying an oven thermometer so you can determine the actual oven temp because chances are it’s not you think it is.

Customer service was fantastic. Service of installation was amazing. We love our new stove

Great, love the app on my phone make real easy! Also easy to clean.

love that it heats up quick. so many options on this oven. I do have to say I'm not happy with the air fryer option. I had an air fryer and loved it. I bought this stove because it had an air fry option but does not preform the way a small countertop fryer does. I love that it has a double burner for big pots or pans.

I absolutely love this stove. All the features are great. My only qualm is that they don't actually include the air fryer tray with the stove even though it's advertised as an air fryer stove.

Product is good, in store personell is good, delivery people were good. You have one very bad apple in your system and that is your phone system I called several time trying to change my order as the one I ordered and you have pictured didn't fit. I finally was able to cancel this order and go to the store and buy the one I needed

The stove great.. and I love it… it was the best choice for me

I love my range! The service I received from Best Buy was wonderful. They were very accommodating with delays in my remodeling, which was greatly appreciated..

Nice item and excellent place to purchase at Best Buy

Great BB service, good range - installation poor!!