Customer Ratings & Reviews
- Model:
- NX60A6511SS
- SKU:
- 6447919
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, ease of use, and design of the 6.0 cu. ft. Freestanding Gas Range. Many customers find the air fryer and burners perform well, and appreciate the various features and connectivity options. However, some customers have reported issues with the control panel and knob quality, while others have noted a loud buzzing sound.
This summary was generated by AI based on customer reviews.
Stove
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. It has been a year, and so far, no issues.
I would recommend this to a friendSamsung range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall performance is good. Bottom storage drawer is flimsy. Oven racks are also flimsy.
I would recommend this to a friendMsBG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! and got a great deal. I love having the large even grate across the top and the oven keeps all the heat in. Quick installation and great service.
I would recommend this to a friendGreat appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I can downsize my kitchen appliances and save counter top space
I would recommend this to a friendGreat look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new range . My only disappointment isbthe power burner lights feom the inside and take an extra second or two to get lit
I would recommend this to a friendFive burner gas stove with convection and air flie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the exact stove I was looking for again I could not leave the store without purchasing it for my remodeled kitchen
I would recommend this to a friendGreat gas range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fianlly anle to swicth from electric to gas! This range has great capacity and durable stove top. So far excellent
I would recommend this to a friendGreat Stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Stove! I have a degree in baking and pastry and the oven is perfect for baking!
I would recommend this to a friendLove the air fryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t had the range for very long so haven’t used all the features just yet. But we love the look and what we have used
I would recommend this to a friendHappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very awesome stove!! Has all the nice technology options
I would recommend this to a friendStove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase! It is exactly what I was looking for!
I would recommend this to a friendNew Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and love the fact it's a smart stove so i can control it from my phone.
I would recommend this to a friend- Pros mentioned:Design
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice looking stove verry eye-catching but this is the second time i had to have them come and return it after 2 days of being plugged in and not used what so ever the power just went out without being used this the second stove identical even the amount of days it took to not work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Bomber
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic cooking is great. However the Smart Things app is problematic, when I enter range number; I am told that it is two digits off.
No, I would not recommend this to a friendWorst Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it not even a year yet the display went out and Samsung customer service is the worst there’s no communication and no help at all. And also they have their own warranty system so even tho I got this from Best Buy and it’s not even a year yet. But for Samsung it already expired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Faruk, we understand the importance of a working range. Allow us to help.
Here is a guide to help you with your control panel.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151650233) to help our team pull up your information.
Have a great day.
^Camille
Don't like the black surface. Hard to keep clean.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We can't get the pilot lights to adjust.! They won't turn down.
I would recommend this to a friendArrived broken - big hassle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't review this product as actually functioning since arrived broken and I'm waiting for the repair people to come fix it (they came once without the parts to test if it was leaking gas or fix it if it was... so!). The clock was easy to program.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand what you have been through with the delivery of your range. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question, transfer you to your local store, follow up on the repair schedule of your unit, and provide feedback about your overall experience with this purchase.
Have a great day.
-John
It is ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice piece and connects well to the home system. It lacks the ability to start from the a smart device and the air fryer gets pretty dirty, very quickly.
I would recommend this to a friendExcelent gas range with good price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many options in this range, everything done to perfection, if you use the center its complicated to fit a large pan, but not a big deal.
I would recommend this to a friendSamsung 6.0 freestanding gas range w/WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an outstanding range. I love that i have so many options on how to cook things. Hope to use it for a long time
I would recommend this to a friend