Customer Ratings & Reviews

Excellent!! I love it and I love it thank you for your help

Is item rangers its vary good working services to good

very good artifact works perfect I love timely delivery

Love this range, wifi overatted tho, but can see emp

It’s great gas range with WiFi features. I can remote from other place to make care the range is off.

If there was an option for 0 star I would put it. I will never buy anything from Best Buy again. Horrible experience With deliver people who give Best Buy a bad Reputation. Had 3 bad inconveniences during delivery. 3xs!! 1st time delivery guys didn’t even try to hook up stove. 2nd time the stove was destroyed. Completely damaged and 3rd time they called they were on way when we were not home short notice and they left before 15 minutes Grace time they gave us and said they had just left which was all bull. Best buy do yourself a favor and find a better delivery company with more professional workers not lazy sloppy workers

First week I had it a broke down I had to wait a week to be repaired so far OK

I have not had a year with the stove and it no longer works I did not buy the guarantee and neither Best Buy nor Samsung want to help me

After 1 year the now has been problems all light it’s off. The oven doesn’t work.. and I had to used lighter the burner to turned on

Happy with our purchase so far, time will tell if it’s as good as advertised

I am still getting used to cooking with the different oven settings. Like the self clean. Hard to clean. It’s okay.

We love our new Samsung Gas Range (NX60A6511SG/AA), cooking has not been this efficient. This new Gas Range fits well with my new Kitchen theme and the Refrigerator that we got last year with the black Stainless Steel. The power that the Gas Range provides makes cooking a lot better especially on both front top burners. Usually had to use the main burner or wait to use it as usually took less if I use the left one and took longer than what I would have done when waiting for the main one to finish. I like that the left front burner is about the same power as the main burner I had on my previous stove. So, this makes cooking easier when the main one is being used. The oven is better as well, preheating is a lot quicker and being able to see the changes on app is convenient as well as linking well with my Fridge is quite nice as well. Able to send the programming to the stove quite easy. The cooking has been more evenly cooked than what we have been used to and we have been liking it so far. This was our first time with an air fryer and the air fry on the Gas Range is quite a change on how the fries are cooked have not had a chance to get different foods that Air fry would benefit yet except fries, but they have come out more evenly crispy than what they used to be when just using the oven. The main use I will likely use the app more is to see if I need to turn off the oven or see if I forgot to turn it off. Not sure if I will be using it more than the rest of my family especially, I am not the main one that will use the Gas Range. But having the option to set up cooking on the app seems to be quite good on getting it ready if you are upstairs or when arriving with the last ingredients. We really have loved this new Gas Range and all the new features it comes with we have yet to go through all of what this provides but the main and the Air fry we have and wow the change of Gas Range has definitely shown the difference from the previous Range. The time it has taken has been less and has shown that we had really needed an upgrade. The plus side is that our kitchen now fully matches with the whole theme we are going with than having one that looks out of place. I would recommend it at least on time of review. Just to specify that I did receive this at a discount.

Hold on, this will be a long one even though we've only had the stove for a couple weeks. We'll start with the bad. Clock: The manual isn't much help and it's not intuitive to set. I'm an IT guy and it took me a while to figure out. I hope the power doesn't go out and I have to remember how to set it. I think the key is read the buttons carefully. Controls: Who designs this stuff? So glad this stove still has knobs. As with the clock, the controls aren't always intuitive, though the manual does help a little. This will likely get better with use as my wife is already reminding me how to use some functions. Be sure to download the full manual. Black cooktop: Who thought this was a good idea!? Yes, it looks good but it's a pain in the backside to keep clean. I'm coming from a white stove where you wiped it down and it looked good. This one, after just about any cooking, I'm using a damp soapy rag to wipe it down and then drying with a microfiber to keep it looking good. For heavy grease like after cooking bacon or spills, you need to wipe up the mess, use a simple green colored cleaning product, wipe it down again with a damp soapy rag and dry with a microfiber. The stainless part cleans up pretty easily and if I had to do it again, I'd spring for the few hundred more $$$ and get the full stainless stove. Fit: My fault for not measuring but the gas line coming out of my wall prevents the stove from going back as far as my previous stoves. This one sticks out about another inch. Not a big deal but something to be aware of and I'm sure it's because of all the features they are packing in here. After the warranty is up, I'll probably customize the back of the stove to fit better. wifi/SmartThings: SmartThings makes you feel dumb. I'm sure its because my wireless is configured more securely than most but I can't get the stove to connect to wifi or get it in SmartThings. The instructions for the app and stove are both less than helpful. Again, I'm an IT guy but ultimately gave up on this since we won't ever use this feature and we'd like our appliances dumb and the people using them smart. Griddle: There is a channel but no edges on the griddle and I see things slipping off the edge. Since I don't want to spend more time cleaning than cooking, I'll probably stick with pans. Center burner cover: The finish is different than the other burner covers. It's rough instead of smooth and makes it difficult to clean. Not sure it should be that way and will be checking out the display stoves next time I'm out. Now for the good. Looks: we looked at a lot of stoves before purchasing and the fit and finish on this one is good. The black top does look good when clean and it fits in with our other appliances from differing manufacturers. Super burner: the right front burner with 2 flames is great for boiling water quickly. Hint: light the burner before you put the pot on the burner otherwise if it takes more than a second to light you may get flames out the sides. Air Fry: Everything we have cooked in the air fry has been good. Can't wait to try out fried chicken and french fries Storage drawer: Who doesn't need extra storage in the kitchen!? Not the largest but good for storing the griddle (included) and the air fry rack and tray (sold separately). Convection oven: still adjusting to this feature but once my wife gets used to it, I'm sure we'll like the way it evenly cooks. Stove top: I'm glad it's easy to remove all the pieces on the stove top to make it easy to clean. Just need to remember how to get the super burner ring in the correct way each time. Now for the 'haven't tried them yet but will use them' features: Broiler: Our old stove had a separate broiler below the oven. I expect this one will work the same. It does have 2 settings which we didn't have previously. Warm setting: We haven't had a large group over since getting the stove but there is always something that you need to keep warm when cooking for a large group. Could be potatoes while the vegetables are still cooking or a second platter of meat while serving the first. Self-Clean: First time with a self-clean oven and with the broiler in the oven and air fry, I'm sure we'll need it. Overall, we shopped for all our appliances for a while. It's not easy to find an appliance that meets your needs and looks good at a price point you are willing to pay. This stove checks all the boxes for us and then some.

The Samsung gas range impressed me with its sleek design and user-friendly features. The cooktop's precise heat control allowed for versatile cooking, while the spacious oven with convection technology ensured even baking. The digital interface was intuitive, making it easy to navigate through various cooking modes. However, some users reported minor issues with the durability of control knobs. Overall, the Samsung gas range delivers on performance and style.

Best Buy delivered oven and installed oven in 30 minutes. So far loving new oven. The smart things app makes it convenient to pre-heat oven and set cooking instructions to oven to set time. I have not tried air fryer yet but oven heats quickly. Easy to clean as well since new. I would reccomend. The black lookks good in mu house.

The Samsung stove is a fantastic addition to any kitchen, combining sleek design with top-notch performance. Its burners heat up quickly and evenly, making cooking efficient and enjoyable. The intuitive controls are easy to use, and the durable build ensures it can handle daily use with ease. With its modern features and reliable functionality, this stove is perfect for both seasoned cooks and beginners. A great investment for a stylish and efficient kitchen!

Easy to use, beautiful design, easy to maintain and clean. Over all for price a great purchase so far.

Works great! Love the brand! Love how it can be conventional or convection oven. Love how it can be wifi. Air fry works best with pans that allows air to circulate around the food! Great stove

The Samsung gas range is excellent as it is a very attractive piece of equipment as well as providing reliable operation of the cooktop and oven. The griddle addition is very welcome for making quick pancakes etc allowing full use of all four of the stove-top burners.

We have had the stove only a few weeks, and so far so good. This review is really about the delivery and other issues with Best Buy service, which was not as professional as it could have been. The installers came and went very quickly. They leveled the stove, but it was not at the same height as the countertops next to it. They did not ask what height we wanted. They also did not point out how the stove could be, or could not be, positioned because of the existing house gas pipe. At the time of sale, the sales person should have mentioned that the stove back does not have an indented area suitable to accommodate an old style gas pipe that extends from the wall, which is the type of pipe many older homes have. We have to call a plumber to adjust the pipe so that the stove can be flush to the back wall. The other craziness involved trying to buy an extended warranty. There was no literature at the store about the 5-year warranty. We were told we had two weeks to decide. When we decided to buy the warranty, it was impossible to figure out who to get on the phone. The person we finally reachedc said we couldn't buy the warranty on the phone. Then we finally found someone who was able to sell us the warranty. It was an unnecessarily complicated transaction, and the Best Buy customer service people and their software seemed to be at a complete loss about how to sell the warranty. It took quite a bit of time on the phone to finally get the warranty. Lastly, at the store, it seemed to be impossible for me to buy the range on my account and have it delivered elsewhere with a different contact phone for delivery. Really? Does Best Buy believe that no one ever buys an appliance to give someone else for a gift? Clearly the software is not set up handle that circumstance.