Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,529.99

Customer reviews

Rating 4.6 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the double oven feature and the ease of use of this range. Many also appreciate its appearance and various features. However, some customers have expressed concerns about the grates and the design of the knobs. Others have mentioned issues with the timer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 584 reviews
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    Stove

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the double oven. Don't like that the control panel freezes during use almost like it's gotten too hot or something. Range is awesome. Clean up is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic idea for an oven.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe oven works as advertised. My wife loves cooking with this oven. We cooked hamburger in the top open and placed more uncooked hamburger in the bottom oven to see if the heat from the top oven would affect the meat in the bottom oven. Nope! The meat in the bottom oven wasn't cooked or slightly warm. The divider works great and keeps the heat of each oven in its own area. When you need to use the entire oven, remove the center divider and voila! The burners are hot and strong, which we like.

    I would recommend this to a friend
  • Cons mentioned:
    Grates, Timer

    Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial feel is cheap. The top flexes, I have to think twice before putting sheet on top to knead dough it feels like it might break or bend. The grates are too far apart and flimsy. You cannot place any small pot,pan,bowl on it or it will tip over. The dual oven is a nice novelty but does not work, even with heat settings lower than needed it will burn. No easy way to turn off the annoying timer before it sounds. The interface can be confusing at first but just very annoying after a few months. I got rid of a perfectly good stove because I thought the dual oven would fit my needs better. I made a mistake. The only thing good is it looks nice but is not as functional as they say it is.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how important the range is for every household, BillS. Let's get the information you need to ensure you're maximizing the range's performance.

      The links below will guide you in using the range easily and address the temperature issue of the oven. Kindly select the scenario that best fits your situation and learn more by checking the hyperlinks.

      User manual, Page 36 (Timer):
      https://downloadcenter.samsung.com/content/UM/202401/20240112151739502/O_01._DG68-01379A-03_IB_FULL_EN.pdf

      Samsung cooktop cookware breakdown:
      https://www.samsung.com/us/support/answer/ANS00045483/

      Samsung oven temperature issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01204529/

      Should you need more assistance with the range, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146878238) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great stove burners are amazing, oven and are fryer cook evenly. Love this gas range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Campers!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased so far. Center griddle is very handy and the center plate in the oven is easy to remove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my stove. The two section cooking works best when both sections are on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gas_Range stand alone technology and serial number

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am somewhat technologically challenged, Videos per YouTube are helpful and I am disappointed Samsung does hot have "how to" videos especially for oven/air fryer settings and use. I still can't find the serian number for this stove and after calling Samsung, still am unable to get it registered because of that. I plan to go to BestBuy and have someone SHOW me where it is so I can get a picture for record. The installer, didn't mention it and I didn't think to ask!!!

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Stove

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven works very well! This oven has alot of high text features. However there is a small burn stain on the stainless steel due to cooking. This stain is permanent.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Samsung Smart Gas Range with Flex Duo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is great. I like the dual oven feature. It reheats faster because the upper oven has less space to heat up. Burners seem more powerful and efficient that my previous stove. Overall, very happy with this purchase, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flexibility

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is great. The burners on the stove het things up FAST so I find myself using them on much lower settings than the old one. The versatility of the oven is a great feature. Splitting the oven works when you have a temp difference of about 100 degrees or more. Anything less and the temp difference is negligable. The wifi connectivity is nice so you can check if something was left on or turn it on if you wanted to preheat the oven via the app before getting home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great stove

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stove!! Absolutely love it. Easy to use and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this range

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a few weeks, but so far it's been fantastic. Especially the air fryer feature. I've never had such juicy tender chicken in my life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome appliance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is very excellent! Learned that whenever we used both ovens must be between 25 degrees difference. (I.e. - 350/325 ok and if 400/200, cant do that) So far we are so satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Very stylish with great high tech features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless steel stove top vs. Black looks really sharp... Updated stylish looking with high tech features, we really enjoyed the look and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated kitchen

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my stove, really updated my kitchen. Love the air fryer most

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New oven

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Love the airfryer. Still getting use too cooks faster then my old oven. Do far easy to clean. Should be an easier way to get instructions on how to use. Love the it saves energy.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    Excellent quality range

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality range with many features. I love the duo oven and ability to cook at different temperatures. I used the griddle on the middle burner to cook hamburgers i am not impressed. They slipped to the sides. But overall it’s great stove for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gas stove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed it. Attempted to use for Thanksgiving and it would not go over the 175 preheat mode. There is no indication on screen for demo mode being able.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RachelM,

      We understand how frustrating it must be to install a new range for a big holiday like Thanksgiving, only to find that it won’t heat past 175°F. We’re here and fully willing to help you get this resolved so your oven can operate at its proper temperatures.

      To guide you through the next steps, please follow the troubleshooting link below and be sure to click on the embedded links within the article for additional support:

      Samsung oven temperature issues
      https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-heat

      Should you need further assistance, you may contact us through any of the channels below, and our team will be ready to support you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151548258) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best !!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new stove. It’s beautiful and easy to operate. My meals have never tasted better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gas range with so much more!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been an awesome purchase! I love the 2 door oven, it's even an air fryer plus the price was incredible!!

    I would recommend this to a friend
Sponsored