Customer Ratings & Reviews
- Model:
- UN65KS8500FXZA
- SKU:
- 5034600
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the superb picture quality and the immersive experience of the curved screen. Many appreciate the ease of use and vibrant colors, while some find the remote control could be improved. A few users noted concerns about glare and the TV stand's sturdiness.
This summary was generated by AI based on customer reviews.
Good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Optimistic at first, but very happy with purchase.
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend curved tv to everyone...
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV. my wife and i verry excited about it
I would recommend this to a friendwhat i wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.enjoying the tv and sound system also the blue-ray
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase it ever made. Quality installations.
I would recommend this to a friendoutstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just took best buy to long to approve my credit card
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. Great tv from Samsung. Thx
I would recommend this to a friendCANT TELL JET
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IM BEING LOOKING FOR THIS TV FOR LONG TIME BUT I WAS LOOKING TO BUY THE 9 SERIES I BUY THIS WANT AND NOT EVEN A MONTH THE TV WAS BAD, THANKS TO MY INSURE THEY CHANGE IT BUT I STILL LOOKING TO SEE IF THE PROBLEM IS NOT GOING TO HAPPEN AGAIN
I would recommend this to a friendgreat tv died 4 years in though
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was a great tv while lasted but for the price when i purchased it, you would think it would last more then 4 years before dying on me...also just in time for the protection plans to end.
I would recommend this to a friendPanel will crack after 8 weeks of normal use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT buy this TV! DO NOT buy Samsung! The panel on this TV will crack in less than two months after delivery without ever being touched! It is so fragile and delicate that it will not last! I purchased mine on 2/20/17 from Best Buy in Norwalk, CT. On 2/25/17 the Best Buy authorized delivery service delivered the TV and set it up. The TV worked well for TWO MONTHS. By 5/1/17, the panel had cracked with spider web like splinters along the entire left side of the panel. My experience with the Samsung Warranty Department : The Samsung warranty customer service department is located in the Dominican Republic and they will waste hour upon hour of your time with total lies. First they will tell you that the panel replacement will be covered under warranty, then they will transfer you to Executive Customer Service who will claim that the panel is cracked due to physical damage, then they will transfer you to the tech specialist who will continue to lie and waste your time, then they will send a service rep from the local Samsung authorized dealer to your house to photograph the TV. The local Samsung authorized dealer will tell you that the panel replacement will be covered under warranty, but this is not true and just a ploy to get you to buy a new replacement panel from them. Please save your self a huge hassle and nightmare and buy a Panasonic! Do not buy this TV. Do not buy Samsung!
No, I would not recommend this to a friendGreat with 4K feeds. All other feeds are lacking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With 4K videos this TV is amazing. Any other feeds aren't overly impressive. And it loses a lot on clarity when viewing it from the side, which I was under the belief would be remedied by a curved TV
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this TV.
I am sorry to hear that you were not completely happy with picture quality. The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.
For assistance with picture settings and adjustments, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
I am unhappy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this TV for 6 months and it started to malfunction. The image will randomly flash to a place screen and the sound cuts out. Took 5 calls and 6 moths to get a replacement one connect box and that did not solve this problem. I’m fairly certain it is a bad firmware and Samsung still has not fixed it. I used to love samsug TVs but will never buy one again. They do nta stand behind there product. I used to be able to integrate with SmartThings but that was broken with a the same firmware update. Never again.
No, I would not recommend this to a friendbottom side's edge screen light is bleeding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know my eyes are too sensitive or not. I can see bottom side's display edge light are too bleeding and it is very annoying. other 3 sides are looks ok. should I exchange it?
I would recommend this to a friendBrand response from MrSamsung
Posted .goodguy1005
Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with trouble shooting or warranty services.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Returned this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has some good features, but the picture quality wasn't as good as the LG which is sad, as we have always liked Samsung. The screen material itself came off as cheap and not well made.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .caz82
Thank you for purchasing this Samsung TV.
I am sorry to hear that you are not completely satisfied with picture quality.
To better assist you with picture adjustments and settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
New Technology missing the cheaper tv technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has all the new bells and whistles! However for online gamers it "does not recognize a gaming PC tower, in gaming mode??? Samsung customer tech support horrible...
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .nascar39:
Thank you for your review of this Samsung TV.
I am sorry you had issues with game mode.
To better assist you with step-by-step troubleshooting please visit us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Good not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV after being very pleased with a 55" samsung few years ago. However, I think the non-curved model from a few years ago has a better picture.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very good minus the3D. It was misrepresented to me when I purchased it The salesman stated it was a octacore processor, which it IS NOT!!!!!!!!!
I would recommend this to a friendPicture doesn't keep up with movement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture jumps in scenes. Salesman said it wouldn't do that it could keep up with the movement's of the scene. But it skips, jumps whatever it's called.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Julie:
Thank you for your review of this Samsung TV.
I think the issue you have might be judder. You can try adjusting the judder control on your TV until you find a satisfactory setting. To do this, please follow these instructions: Home – Settings – Picture – Expert Settings – Auto Motion Plus – Change to “Custom” and adjust to your liking.
For further assistance with adjusting settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your feedback on user experience.
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv did have a fantastic picture. The curve is something you have to like turns out I wasn't that big of a fan. Unfortunately mine had some pretty bad light bleed forcing me to return it. Friend of mine also bought the same model and his was perfect. Sometimes with led tvs you just get unlucky. Thankfully best buy exchanged it for me. Went with the flat ks9000 as a return and I couldn't be happier.
I would recommend this to a friendBrand response from MrSamsung
Posted .……………………………………………………………………………………………………..
Thank you for purchasing this Samsung TV. Your user feedback is very important to us and will be shared with our TV team for future improvement.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
OK tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works ok do not like the Samsung connect , I will deal with it and maybe in some applications this could be a plus
No, I would not recommend this to a friend