Customer Ratings & Reviews
- Model:
- UN65CU7000FXZA
- SKU:
- 6537363
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Loving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. Love the smart tv parts. Do like the remote on my phone.
I would recommend this to a friend - Pros mentioned:Picture quality
Great valued 4K tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, definitely not the highest end but for the price it’s fantastic.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent TV for bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and color quality. This TV mounted very easily and gave our room a boost.
I would recommend this to a friend - Pros mentioned:Picture quality
A must buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Love the features . Quality is amazing. A must buy
I would recommend this to a friend - Pros mentioned:Picture quality
Best Purchase Ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv an excellent price. Satisfied 100% Would definitely buy again for an upgrade
I would recommend this to a friend - Pros mentioned:Picture quality
Big tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv overall good quality nice picture , fills the room perfectly
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is like having a movie theater in your home. I use in my bedroom and my wife is obsessed. 10/10 recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv. Great picture quality. Great screen size. Great sound quality.
I would recommend this to a friend - Pros mentioned:Ease of use
Cannot beat a samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup my 3yr old grandson con operate the controller. Biggers benefit is live tv
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely wonderful tv the picture is perfect and the size is great!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung - 65" Class CU7000 Crystal UHD 4K Smart Ti
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv with good quality pictures at a fair price
I would recommend this to a friend - Pros mentioned:Picture quality
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. The picture is very clear. I am very pleased.
I would recommend this to a friend - Pros mentioned:Tv quality
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We be love Samsung TVs and this one is nothing less than what we expected. Samsung speaks for itself.
I would recommend this to a friend - Pros mentioned:Tv quality
Samsung 65 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent viewing quality,,and is so slim not heavy to put on the wall
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great and i love the view plus size an all the apps as well
I would recommend this to a friend - Cons mentioned:Remote control
Great TV...YouTube app has glitch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV ... Remote is a bit confusing and unable to map app buttons to other apps. The YouTube app has a few bugs...unable to change video quality or add new account. Other than these minor issues, the TV is great!
I would recommend this to a friendBrand response from Samsung
Posted .Hi SPRailroadFan,
We appreciate your purchase and feedback on the CU7000 TV. I have a few recommendations that may improve your experience.
Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound; you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear. You can find more information regarding the remote on pages 24-26 of the full user manual.
Next, to help resolve the issue with the Youtube App, I recommend running a cold reboot on your TV. There are two ways to do this:
1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
Next, I recommend ensuring the Youtube app is up to date by going to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Next, select the YouTube app and select "Update," if available. If the issue persists or if there is no Update available, we will try deleting and reinstalling the YouTube app. To do so, navigate to “Apps” on your Smart TV and select “Settings” from the top right corner. Next, select the app. Finally, select Delete, and select Delete again to confirm.
Then we will reinstall the app by returning to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Click on “Youtube” and then select “Reinstall.”
Also, please ensure you are running the latest Firmware update. Go to Settings> All Settings> Support> Software Update.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Samsung - 65" Class CU7000 Crystal UHD 4K Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and Great sound for this entry level Samsung TV
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will be pleasantly surprised with how sharp the picture is.
I would recommend this to a friend - Pros mentioned:Price
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Needed to upgrade my old TV but didn't want to spend much.
I would recommend this to a friend - Pros mentioned:Picture quality
excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV with an excellent picture quality & sound. we all liked it.
I would recommend this to a friend
