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Customer Ratings & Reviews

  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a Samsung 65" DU7200 Crystal UHD 4K television, which is displayed in a box. The television is accompanied by a remote controller, a power cable, and a user manual. The dimensions of the TV are 57.2 x 32.8 x 2.4 inches without the stand, and 57.2 x 34.6 x 10.5 inches with the stand. The stand's footprint is 0.6 x 8.7 x 10.5 inches. The image also includes a comparison of the television's size to a person, showing that it is quite large.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN65DU7200FXZA
SKU:
6575140

Customer reviews

Rating 4.7 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,549 reviews

  • Samsung 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV is amazing. We are so glad we purchased it.

    I would recommend this to a friend

  • Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my garage good looking tv for the price love it

    I would recommend this to a friend

  • New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time and he was extremely professional. Love my new tv!!

    I would recommend this to a friend

  • Best Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it and I recommend it to everyone!

    I would recommend this to a friend

  • My living room tv.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product, good quality item for very affordable price.

    I would recommend this to a friend

  • TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encantó !!! Funciona perfectamente !! Amo Best Buy

    I would recommend this to a friend

  • Quick take1q

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, works good for cinema and non online gaming. colors arent as distinguished as my neo qled, but again the price. I have it synced with soundbar so speakers for me are a no issue.

    I would recommend this to a friend

  • Amazing Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and excellent tv. It went great for our bedroom theater. Love this tv and will be buying another from Best Buy.

    I would recommend this to a friend

  • My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price very happy with my purchase

    I would recommend this to a friend

  • perfect easy to use smart tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv ! easy to set up and use. work it through the smart things app and live it

    I would recommend this to a friend

  • Good Option

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product, its operating system works well. It has good color contrast, I liked the TV, but not so much the sound.

    I would recommend this to a friend

  • 4k Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity imaging exceptional large viewing sports world awsome!

    I would recommend this to a friend

  • Samsung Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was handled like we asked. My only complaint is with Samsung. There is no help a their customer service is robot which has no option for some questions. Best Buy did well.

    I would recommend this to a friend

  • Super excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy excellent overall quality for everyone to have

    I would recommend this to a friend

  • TV was not damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drivers were professional and kind. Fast delivery. TV wasn't damaged as I feared. And can't beat free delivery!

    I would recommend this to a friend

  • TWO Defective Models

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up 1st unit in November early black Friday deal. Was excited as I saved up for 6 months to buy as a gift to the family. After going through the process of mounting it on the wall, I notice it has a vertical line right in the middle. At this point I'm annoyed. We picked it up ourselves to avoid getting a defective unit from poor shipping & handling. I bought the brand name over less known brands Insignia or TCL so I wouldn't have to deal with this type of issue. Had to repackage it all back up & return the 1st unit for a new unit. After going through whole install & wall mount process again this replacement unit seems fine. But then, LESS THAN 3 MONTHS later, the screen starts bugging out - flashing & glitching. Can't use it at all. No physical damage on my end whatsoever. Handled it so delicately the whole time. Contacting Samsung support is a major pain. Their website is buggy, their techs can't do anything to help, & they won't refund you. They actually make you submit the ticket to assign a tech to your case & that tech calls you to set up an appointment. The tech is a local tv repair company who sees my video & makes an estimated diagnosis that the main board has failed. They order the part they think is the problem. Now you have to take off the wall & wait for the part to come in & for them to come install it. Mind you, that might not fix it. If it does fix it, who knows how long it lasts. At this rate it'll probably die right after the 1 year warranty ends. TLDR; Samsung is not quality anymore. Their customer support process is also quite bad. I am done with this company who used to have a great reputation. If there was any justice here, Samsung would reimburse me so I can buy any other brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Greg,

      I am very sorry that you experienced issues with your DU7200 Crystal UHD TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience. Should you have any issues with your TV after service is complete, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Online every time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online ordering was very easy, product was exactly as described and it works great!

    I would recommend this to a friend

  • Television

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Television. You can watch shows and movies on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    65

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the tv.. great value for the size

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KauneeceG,

      Thank you for purchasing the Samsung DU7200 Crystal UHD TV. I am happy that you are enjoying your new TV with features such as Mega Contrast HDR, allowing incredible details to be revealed, drawing your eyes to the most important parts of whatever you’re watching.

      If you have any questions or need any help, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.

      ~ Samsung Advisor Samsung

  • Samsung TV Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! This TV is the e act size I needed. Yes!

    I would recommend this to a friend
Page 9, Showing 161-180 of 1,549 reviews
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