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Customer reviews

Rating 4.7 out of 5 stars with 294 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Rated 3 out of 5 stars

    Screen problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sad about the screen having two white spots on the bottom side of both corners of the tv

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      DorianV619,

      I am sorry to hear that you are experiencing white spots on your screen.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Please reach out to us so that we can provide troubleshooting or begin warranty service.
      You can contact our Customer Support toll-free at 1-800-SAMSUNG.
      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at  https://twitter.com/messages/compose?recipient_id=18768513.

      -Samsung Ambassador Samsung

  • Cons mentioned:
    Glare

    Rated 3 out of 5 stars

    Its okay but not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is big and the picture is clear. However, it keeps a glare from the kigt in the room that makes it extremely hard to see. I don't have problems seeing from the side of this curved tv. It can look blurry sometimes and smudged.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Display issue

    Rated 3 out of 5 stars

    open box bad choice this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box bad choice this time...tv was awesome and could not beat the price put 2 days after display went out... but best buy made it right and took care of me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color or images are not like the display in the store (the curve was not on display, the same style was). I’ve trued to change the settings, maybe it’s me. At the end of the day I like the TV, just a bit disappointed.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hi Paul,

      Thank you for sharing your user experience with the NU7300 TV. I am sorry to hear that you are not completely satisfied with the image quality.

      Our typical store mode is showing the “dynamic” picture mode which is very bright. We recommend Standard mode at home environment for everyday viewing experience.
      In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
      HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
      The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that would automatically adjust the image quality based on the network bandwidth.

      Our customer support representatives are always happy to assist you with image quality adjustments tailored to your preferred viewing experience. Simply contact us via one of the following options:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.

      - Samsung Ambassador Samsung

  • Cons mentioned:
    No dual band wifi

    Rated 3 out of 5 stars

    No dual band wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dual band wifi is not available on this device which was a heartbreaker

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Color quality is poor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Upgraded" from a 6400 series 55". At least I thought I was. The color quality is garbage, even after tuning it. Looking forward to getting something else. Wouldn't buy this again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV but not for Sports enthusiasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The curve design of this tv is a good quality. Curved design made an interesting movie

    No, I would not recommend this to a friend