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Samsung - 65" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 2372 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Great TV with some issues

    Posted
    John
    • My Best Buy® MemberMember

    Let's just go with the pros and cons. The pros outweigh the cons, thus the 4 star rating, but I do have a lot to talk about in the cons section. Pros: **Picture quality - It's is among the best out there, and the reason I bought this TV. I use the calibration settings from RTINGS for the NU8000, with the exception of standard rather than movie mode, and brightness level up to about 25 unless you are in a pitch black basement. As is normal for calibration recommendations, it looks a little washed out and warm unless you up the brightness and change the mode. Don't be afraid to do so. A lot of people don't like calibrated TVs. **Good HDR, good color, good black level, good motion handling for sports and action movies, overall great image. Cons: **First, the advertisements. big problem. You can disable some by going into the menu Support -> Terms and Policy -> internet based advertisement and uncheck it. Then General -> smart features -> uncheck both smart hub autorun options. BUT you will still have to look at Samsung's rental suggestions. So these options aren't 100%. Samsung is really digging deep to monetize, but you guys already know that if you have a Galaxy phone. **Unreliable software and remote control connectivity - My first TV failed this way, eventually the remote would not power it up unless I would unplug it from the wall. When I did that, then it would slowly lose remote functionality until it would lock up. A full reset from the menu did not help. I was within the return period so I boxed the TV up and returned it, then got a replacement. Unfortunately the replacement did the same thing, but worse, I could not even get past the setup before I'd lose the control! It was stuck on the select English screen. I thought it had to be something else, some interference but I tried everything. Powering down and unplugging everything around the TV. Ultimately, Geek Squad came out and solved the problem using a special Samsung remote control that gave them access to a service menu to do a different kind of reset than the one that is in the user menus. That worked. The TV has been fine since. I am a person who NEVER recommends the extended warranty, but in this case, with this TV which IMHO is one of the best made picture wise, get the 5 year Geek Squad plan. Being an engineer myself I expected an unskilled kid to show up but I was rather impressed. I still like the TV because of the picture quality and recommend it because of that. You can really only do better with QLED, but then you have to worry about serious screen burn-in issues. (look it up - and don't fall asleep watching CNN) But I don't recommend this TV purchased from a mail order outlet, or purchased without an extended service plan that is *available immediately in the first year* like Geek Squad. Beware of service plans that don't kick in until year 2 because then you'll have to deal with Samsung if it doesn't work after the return period but before the 1st year is up. The Samsung guy I spoke to on the phone was clearly overseas, I could barely hear with a crackly distorted phone line, he barely spoke English, and it was clear he was working a script not working with any actual knowledge himself. Great TV but there's a little more risk to be closer to the bleeding edge. The Samsung 6500 series I've had in the gameroom for years and years keeps going without issues. But not as good motion handling, black levels or colors.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A good choice for a midrange 4K TV

    Posted
    360Guy
    • My Best Buy® Elite Plus MemberElite Plus Member

    We were needing to replace our aging 10 year old Samsung TV to enter the modern 4K world. Our old model served us well, and in fact still works well, but it doesn’t have the sleek, small bezel look nor the sharp resolution of modern 4K TVs. The NU8000 at around $999.00 comes in at about half the price of that older TV. The NU8000 boasts a UHD 4K screen resolution, and 120 khz over-sampling for an amazingly clear image, even on older HD resolution content. Our cable service, DVD’s and streaming video all look brighter and more vivid on this TV. In short, the screen is gorgeous and the 65 inch size takes up only a few more inches of wall space than the old 55 inch unit due to the smaller bezel and form factor. This TV looks clean and modern whether powered on or off. I already had a Samsung sound bar and wireless subwoofer, which I hooked up to the NU8000 via optical cable, and darn if that sound bar (about 2 years old) doesn’t sound much better on this updated TV too – and the Samsung Smart Remote controls it seamlessly. The audio processing on this TV has improved it. But I want to focus my review on the TV user interface – something often neglected in looking for a new TV. Usually device user interfaces are kind of gimmicky, but honestly Samsung has learned a thing or two from their phone business. The NU8000 user interface and smart remote are a joy to use. I have been a long time user of the Harmony universal remote system by Logitech to help tame the complexity of cable boxes, DVD’s, Roku Boxes, and sound systems of a modern home theater. The NU8000 with it's smart remote, and built in streaming features almost eliminates the need for the Harmony remote (I'll hang on to it for awhile though). The user interface is content driven, and Samsung, like others has gotten into the content distribution business. Once you set up all your sources (Spectrum Cable box via HDMI, Roku via HDMI, and internal TV streaming Apps), you can search for content on your TV by voice much as you can with a Roku or Amazon device. These abilities are honestly moving past gimmick status to being truly useful. The TV has native Smart TV features and comes with Apps for Netflix, Amazon Video, YouTube, and Amazon Music, as well as the ability to install additional Aps for specific content providers (i.e. HGTV, CNN, Sports etc.). The Smart TV features work quite well, and all but eliminate the need for “yet another box” such as a Roku, Apple, or Amazon Fire Stick. And because the user interface is integrated into the TV, switching content sources is extremely easy and intuitive. It’s all there on the TV’s home screen, including your Cable provider. I will probably use the TV's native apps for Netflix and Amazon Prime, but I will still keep my Roku attached for those few apps not available in the Samsung world (for example Hoopla - a favorite!). The NU8000 comes with built in Wi-Fi (including 5 ghz band Wi-Fi), and with an Ethernet port. If you choose to use the native Smart TV aps (which I can highly recommend), I’d suggest hooking up an Ethernet cable if you are able. While the Wi-Fi works well, hard wired internet access improves latency – the time it takes for things to start loading. Bottom Line: If you are looking for a solid, mid-range 4K TV, the Samsung NU8000 will serve you well. You can buy TV’s with brighter and more impressive screens (LG's OLED or Samsung's QLED for example) and they are stunning, but at 2.5 times the cost. Mostly you notice the difference when in the showroom seeing screens side by side. For most of us, the NU8000 level of screen will serve nicely – maybe for another 10 years. The user interface, which doesn’t usually get much attention is really quite amazing, and the Samsung Smart Universal remote is also a strong value added, and intuitive (working by Wi-Fi rather than IR when available). This TV may well simplify your home theater set up. Definitely recommended.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    decent mid ranged 4K tv

    Posted
    SouthRider

    Compared this 65 inch tv with the Sony 800F and LGSK9000. I think I will keep it , although I am kinda regretting not going with the LG for $400 more. I have concluded that all these tvs have their pluses and minuses. The higher you pay the more you get. This unit is decent and well priced vs competitors. If I were to bump up my budget I would have gone with Sony 900F or perhaps Samsung QLED. With that said, here are the pluses for the NU8000: 1) good black levels - yesterday I clicked the pause button right after a show ended and the screen was displaying pure black. I thought the tv turned off. 2) good color out of the box. Like most tvs it is a little on the cool side. Could use more color presets. If you are good with RGB sliders (I am not) you can fine tune the gain and bias . In the end I went with standard with slight tint towards green. Depends on content but this looks good for skin tones and uniform colors. TV is wide gamut which is good for displaying colors but stuff that isn't color manged properly such as show banners might look over saturated. 3) good picture quality. Not too saturated or too much contrast - crystal clear for 4K content and sports (more on that below) 4) no bad pixels, banding, light bleeding or other screen issues on my unit 5) sound was better than I expected. It was okay for tv. I did watch one HBO show yesterday that I thought sounded terrible but everything else has been okay. 6) viewing angle is adequate. I have a sectional couch about 15 feet from the tv. All seats are good. If you go off angle than picture does drop off quickly. Here are the negatives: 1) It won't hold my wifi signal. Router is from BigCable Inc, only two years old and is 15 feet from tv. No excuse for dropping signal. 2) Samsung apps on Smart Hub stink. Direct TV Now app is still in beta and not functioning properly. Very annoying. Luckily I have 3rd gen Fire TV which works flawlessly. I also like the interface better on the Fire TV. 4) not a lot of apps in the Samsung app store. No PBS, no AMC. Again, Fire TV makes up for it. 3) Included within SmartHub are free Samsung streaming channels. These channels are total garbage and I wish I could deinstall them. 4) Since I am using HDMI source for Fire TV I sometimes change my source to the TV's SmartHub without shutting down Amazon Fire. Am I double streaming at that point? Not sure. I'm most likely just going to use the Fire TV and ditch Smart Hub for reasons above. Feel like that part of the tv is useless and a total waste of money. One final thought, Pay attention to 'Soap Opera Effect' I love how with auto motion turned on I feel like I am right there watching the action. Great for sports and even talk shows,. You can see every detail. Not so good for ty dramas and movies. Makes the show look like a tv/movie 'set' that you are watching rather then the story. Some people are more affected by this than others. All 4K tvs have this issue but some may deal with it better or worse. Samsung NU8000 allows you to turn it off or customize it, but I have no idea what the custom controls are doing. I just set it to auto or off depending on what I am watching. In the end I would recommend for price and picture quality ; but only if you have a Roku, Fire tv, or other device for reasons above.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice, but took a while to get it where I wanted

    Posted
    LyndMc
    • My Best Buy® MemberMember

    I struggled long and hard between the LG 8000 and the Samsung 8000. I currently have a 52" LG that just failed and a 55" LG which I'm very happy with, this 65" was to replace the 52" LG. The 52" had a common circuit board failure widely known on the internet that griped my behind causing me to look at other brands. The viewing angles of the LG vs the Samsung are different, the LG being advertised as wider viewing angle. My space isn't huge so I hoped it was a non issue. When comparing the two side by side, it sure looked to me that the viewing angle was better on the Samsung. I was leaning towards the Samsung because of the 5000 contrast ratio as compared to the LG which was 2000 if I recall. I was hoping for a WOW picture from the Samsung. I liked the remote features of the LG better, but after the fact, the Samsung features are just fine. The remote on the Samsung is pretty basic as compared to the LG, but plenty functional. Once I have it setup, I'll only be using my Comcast remote most of the time any way. Initial out of the box setup was very easy, the picture setup, not so easy. I spent about 5 days until I was happy with the picture, and even now have a few issues to work out. When watching a football game, white uniforms on the open field view seem to be too bright an lose detail when all other colors are good. A closer picture of the same player in a white jersey looked just fine. I was almost to the point of returning the TV in exchange for the LG until I hit on what I think is the almost perfect setting other than the white issue which is now much improved. I think at this point I've finally gotten the picture about as good as the LG that I'm replacing. Is it a WOW picture, eh, almost. I think the biggest fix for me was turning off local dimming, that seemed to bring back some detail that I was missing. Prior to that, close ups of peoples faces were too creamy and lacked detail. I should be able to see pores on the newscasters faces like I could on my LG. Some of the other settings seemed to just increase the blooming effect of the colors. I also seemed to struggle with consistency. Watching the news and weather were WOW pictures, watching a network show wasn't that great. It seems as though many shows have different quality. A good setup for one may not be a good setup for the other. Here's what I did, I put an NFL football game on and a show from Velocity on the jump channel. One good feature about the Samsung is you can bring up a setting and it stays up for a long time and doesn't time out. That allows you to compare picture quality on two different pictures to get it just right. I bounced back and forth between the two stations until I got it right. Audio-wise, the sound of the Samsung is far better than the other LGs that I have. I don't have a sound bar, which I'm sure would enhance the sound of either. Is it theatre sound without a sound bar, hardy, but its acceptable. In conclusion, the LG was $100 cheaper, and the setup of the Samsung picture took me a while. I can't compare the two exactly having only bought the Samsung, but I'm satisfied with it as of now and I'll keep it. Just know that the streaming that they do in the store is very hard to duplicate and remain consistant across many types of shows. It can however be done pretty well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV with excellent picture

    Posted
    GRS007
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this TV about 4 months ago and have no regrets at all. Picture is crisp and clear. Paired this with a Samsung Sound Bar HW-K650 and a pair of Samsung Radiant360 R3 wireless speakers. I originally had them on a Samsung 60 LED TV and had no issues getting surround sound to work. I haven't been able to get the 360 speakers to work with the new TV. The TV will see all the speakers but will not allow them to work as a surround sound setup. I currently have the sound bar using the HDMI option for sound and using the simulated surround sound option that works well. Issue that I have seen is the TV once in a while when first turned on does not always connect to the Sound Bar and you have to play around with settings to get it to be seen again. The TV does default back to the TV speakers when this happens so you still have sound. Other issue with using the HDMI cable for sound is that sometimes it looses communication to the sound bar when first turned on and the sound bar defaults to Digital audio. If you use the Digital Optical for sound you will not have this issue. The Remote has the ability through the TV menu for setting it up as a multi-remote. Select the manufacture and model of your device and it controls other devices with no issues. I have mine setup to work with the soundbar and Roku. It even has a remote overview for what buttons will do what function for each device on the TV screen. The remote Bixby search voice command option I have not found much use for. The couple of times I used it to find movies it brings up other apps that are pay services to watch the movies. Even when I have the plex app open and search for a movie I have on it the results do not give me an option to watch it on my Plex server. The TV runs Tizen (Linux OS), this is so much better than the old Samsung interface on my old TV. Installing apps is simple and you can add them to the favorites bar and move them into any order. On my older Samsung you had to go into the smarthub to do anything vs the newer Tizen OS pops up as a bar menu along the bottom of the TV. I dropped cable and have an HD antenna ClearStream 2 that gives me over 50 local Channels in my area along with the Sling TV app . Since the app interface on the TV works so well and has most of the apps I mainly use on my Roku I find that I rarely use my Roku any longer. Current apps I have installed are Plex, Sling, Netflix, Pluto TV, tubi TV, Prime Video, Crackle and YouTube to name a few. Even with the Sound issues I mentioned I would recommend this TV Since they are manageable and when they do happen it is only when you first turn the TV and soundbar on. It has never had an issue with working with the sound bar while actively using the TV. As I mentioned if you are using the Optical Audio instead of HDMI some of these issues you would not see. Just wish that I could get the setup to work with my 360 R3 speakers for surround Sound.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Mid Class 4k UHD TV

    Posted
    RayS3rd
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First off, I got this on a black Friday sale (2018), and I haven't seen the price matched anywhere since. So if you're buying this TV under 1K I would highly recommend it! I read all the reviews here and other sites and went to the local best buy to check out my options. Side by side with the next QLED model, I personally didn't see much of a difference for the price. Of course, the higher the model, the more differences you'll see. For my budget, and for my TV usage, the NU8000 model (65 inch) was perfect. I don't watch much TV outside of Netflix. However, the 4k stuff I've streamed looks incredible. I do play PS4 quite a bit, this TV really handles well for gaming. (Be sure to check your HDR settings on your PS4, the games itself, and adjust to your liking). I did tinker with settings forever to get that perfect color/brightness etc. The built in sound is pretty great too. Sure you can add a soundbar, but for my tiny apartment, I definitely don't need one. Sounds amazing. Okay, so the cons... I got this with a 0 interest credit card, and on sale, so the price was right for me. I don't know if I'd be completely happy at full retail value, and would recommend upgrading to QLED if you're really into hi-def 4k tv watching. The other con I would say is the built in software. Bixby is great, and the remote control is really easy to use, but seeing ads for SLING in my menu gets tiresome really quickly. And the WHITE colored background can be brighter than the sun in the summer on Mercury if you're watching TV in the dark. Other than that, I am extremely happy with this purchase. I can't get too technical about it, but go to the store and check it out. It's a great and simple design, and I love the built in cord management it has. Good luck and I hope this info was helpful for your decision.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value for a non-videophile

    Posted
    Glenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was in the middle of my research when my non-smart Sony Wega finally passed. The motherboard started to go so I began to do as much research as possible; so when the lamp finally gave out I was ready. I'd been researching the Samsung, Sony, and LG 65" TVs to determine which one I was going to buy. I visited the local Best Buy 3-4 times to talk to the guys in the TV section; they were VERY Helpful. I went with the Samsung because the color is simply brilliant; and that wasn't even the top or high mid-line model. Side by side with the next model up you could actually see the difference in color and sharpness; but another $5-600 in price (tv, warranty and tax) just didn't make sense since I knew I wouldn't even be able to tell when it was alone in my family room. The only hiccough was the remote went wonky and wouldn't connect so I called Samsung and they are sending a replacement. The quality of the color and the depth of the picture is amazing, you actually feel like you are there. I've read reviews about people having to tweak and adjust colors to get it perfect; but mine looked great right out of the box - but like I said I'm not a videophile. If you are an average Joe looking for good quality and a decent deal this set was a great bargain - it's already marked down about $400-500 from it's original listing of $1700+ and if you watch they'll pair it with a sound bar for an even better deal. I would recommend a sound bar if you don't already have one - these new TVs with the speakers in the back are tough to hear; plus with the sound bar pushing the sound forward, I can be watching an action movie with the sound blowing my hair back and no one upstairs can hear the TV because of speakers are facing away from the door!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    So sad ....

    Posted
    Dashman
    • My Best Buy® MemberMember

    I spent a couple months researching what tv to replace our aging Sony Bravia flat screen with, and finally settled on this tv for overall features, size, and value. Major mistake on my part. The Tv arrived undamaged, but once set up (no easy feat for a tv this size!) I excitedly turned it on. the picture was amazing! I was sure I made the right choice. But after just 5 minutes of running when I looked at the tv again, the brightness had for some reason turned so high the screen was almost completely washed out in white. I tried changing settings, resetting the picture and resetting the entire thing back to factory original settings. Nothing helped. I turned it off and back on, and the picture was fine again... for 5 minutes. So I called Samsung, the tech took me through a pile of settings, only to finally tell me it had a problem we could not fix. I expected some offer of repair or replacement for this tv, but when he entered the serial number of the unit, told me my warranty expired 6 months ago? I asked if it was previously owned and he said no, but that Samsungs policy was to actually start the warranty period as it comes off the assembly line. I told him I bought it brand new, and had owned it for ONE DAY! He then told me to mail in my receipt and the "warranty department" would review it adjust the warranty period if they determined it was warranted. A process that could take weeks. Needless to say, I returned it to where I got it from (not qvc unfortunately) and am sad to say after years of purchasing Samsung products, will never buy them again.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value UHD TV

    Posted
    PickyShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Here's the bad news: This Samsung doesn't have the incredible, looking-through-the-glass picture quality of the high-priced and highly rated LG OLED TV. Here's the good news: It doesn't have the price tag of that OLED TV. If you're in the market for a high-quality UHD TV that is more reasonably priced than the top-tier sets, this Samsung is definitely worth considering. The picture is sharp, with rich contrast and deep blacks. I watch a lot of sports, and there's very little motion drag. It's not the picture of an OLED or a QLED, but it's exceptional. The set itself is sleek. It's remarkably thin for a 65-inch set, and the bezels are small. If you're using a stand, it's easy to set up, It juts out from the front of the set a bit, but it's okay for my TV cabinet. As is becoming more common, the remote control is minimalist, with no digits and only a few buttons. It took a couple of minutes to figure out the volume is button is an up/down motion, not a press down. It wasn't intuitive. The setup itself was super easy and took only a few minutes. Samsung has impressively simplified the initial start up. There are higher quality 4K TVs that you can buy. If you don't want to shell out high dollars, this TV is a great value.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice TV with some exceptions on Sports Action

    Posted
    ranger
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have been using a 50” Panasonic Plasma over the past 10 years and it has been an excellent television. Decided it was time to step up into a larger screen size and UHD and 4K. After extensive research between Samsung, Visio, and LG, I settled on the Samsung NU8000 in a 65 inch size. Based my decision on wanting a 4K TV with an actual refresh rate of 120 Hz since I watch a lot of sports and was told that is what is needed to avoid blur and other issues with fast moving action. First the Pros, this TV was very easy to remove from the box and get setup. Really like the stand and it allows you to hide the cables more than some of the competition’s models. TV gets a great picture on network TV shows that are HD and does a good job of upscaling any SD and 720p programming. Sound is acceptable although I did buy a Samsung soundbar at the same time for a better experience. Now the Cons, while HD TV shows and movies look great on this Samsung, I am a little underwhelmed with the picture on sports which is one of the reasons I chose this TV for the 120 Hz refresh rate. Have been watching the NCAA Basketball March Madness tournaments and the image does some weird things, sort of jumpy and just not smooth movement on fast moving objects. Not as bad on PGA golf. Will say that it is a lot less noticeable on baseball games that I have watched. Have tried every possible setting in the Auto Motion Plus for the Judder and Blur settings and nothing seems to really make a difference. I know this isn’t a $2500 OLED but I was expecting better for some of the programming I watch often.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV.

    Posted
    Goudlas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Rtings.com gives this TV an 8.1 rating as well as 8.1 for Samsung's Q6 but for $249, it is not worth the so-called upgrade. This is a safe purchase. There is no vertical banding. You get a plain and bright white screen when shown. The colors are bright and vibrant. There are many sites on YouTube which demonstrate the TV's 4K capabilities. My 2009 Panasonic Plasma did have slightly better blacks, but the NU8000 out shines the Plasma in all other ways. Here is my conclusion on other TV't test. TCL 6 series: Banding NU71000: motion and brightness Vizio D series: motion, brightness and OS. The NU8000 was given a slightly better 4K TV when compared to all other 4K televisions for 2018, but CNET gives an additional rating for value which is why they give a high rating to the TCL 6 series. However, now that the NU8000 is selling for $899 and you have a superior panel over the TCL, there is no contest in my opinion. The colors on the NU8000, for example, are superior and more accurate than other 4K TV's in this category. Don't worry about an extended warranty. Save your money for a future TV. Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Plasma Upgrade

    Posted
    Dunes09
    • My Best Buy® MemberMember

    Let me start by saying I love my Panasonic Plasma. It’s 10 years old and has a great picture. I researched TVs for a while and was hesitant to make the upgrade. It was between this Samsung and a TCL 6 series. Once I went to the store to compare the two, I noticed some differences and spoke to a salesman as well. I highly suggest you use the rtings.com site to compare the TVs of your liking. What I didn’t notice was that this TV is 120hz and the TCL was 60hz. That and the screen glare was a little more noticeable on the TCL. The Samsung has the Directv Now app, which I use for cable, so I was definitely happy the salesman informed me of that. After comparing the two, I decided on the Samsung. I’m pretty happy with my choice. This TV is 120hz, supports HDR10+, and has a wide range of popular apps. It also has lots of picture features that you can look up if you’re into the specifications. I was pleasantly surprised by the audio with good bass tones. Of course this was after I changed the audio to the optimized setting. I also used the rting website to set a baseline for picture calibration. I did set the backlight higher than they had it. I turned on some HDR content on Netflix and it was a little dark. It may still need to be tweaked a bit or it was the show. I also tried some HDR content on Amazon and it looked amazing. Colors popped and the picture was more clear than what I’m used to, a plasma. Overall this is a great tv coming from a plasma. The picture is clear with no stutter, audio is clear and has good bass tones after adjusting. If you are looking to make the switch, go for it. Don’t forget to price match!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far okay, but time will tell

    Posted
    DigitalDaveyboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this as a replacement for an ancient DLP that finally died. It's in the loft as a second TV for gaming, TV and movie viewing. Our primary TV is an older and slightly smaller Samsung 3D TV located in the family room, and is an connected to a full blown 7.2 entertainment system. The good. Great native menus for configuring it, decent internal speakers although I quickly disabled them and opted for a receive/external speaker setup. Easy to use and fairly intuitive menus. Plenty of ports, so no worries there either. Got it on sale so it didn't break the bank. I had it professionally wall mounted so can't speak to unpacking, or mounting of the stand. The not so good. Although the image seems bright, fairly crisp with great colors, non 4K content from Blu-ray movies and TV seem to not render action/motion as clearly as my 6 year-old Samsung 3D TV in the family room? This was totally unexpected, and although my old and smaller 3D TV cost more than this and runs at 200 motion rate, I assumed a model literally generations newer with a faster processor would look just as good at 120 motion rate. Sadly, it doesn't and the lesson has been learned. I can't speak to 4K rendering because I don't have yet have any content, but will eventually need to replace the family room older Samsung 3D TV with an 82". Because of the minor motion annoyance of my new 120 motion rate TV, I'm going to spend the money because the 200 motion rate image clarity is worth it. In summary, I recommend viewing it in the store first, and truth be told, if you're upgrading from a slower TV, you'll probably be blown away by this. However, if you're looking to replace an older yet faster model, either scratch up a little more dough or risk being underwhelmed. Bang for buck - it's worth it because it was a LOT more affordable than a similarly sized, high-end 200 motion rate TV, and for the kids loft area works perfectly.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Stay far, far away from this one

    Posted
    GLIguy
    • My Best Buy® Elite MemberElite Member

    The Samsung 65" NU8000 must be the least reliable product on the market. I picked up one after my 9-year-old Panasonic Plasma HDTV was struck by lightning (Panasonic no longer makes TVs, so I needed a new brand). The first Samsung (of 2!) had a super-noticeable "bright spot" in the center of the screen the size of 3 quarters that looked like a constant sun glare. It was significantly brighter than the rest of the screen and was a manufacturing abnormality. Best Buy noticed it immediately when I returned it and exchanged the unit for a 2nd Samsung. The 2nd Samsung had its own problems. There were bands of non-uniform back-lighting, but I was willing to live with that. What I couldn't live with was the TV's continual loss of signal through the HDMI ports. You'd be watching a movie, and suddenly the TV's "smart hub channel" would switch on by itself. Once I disabled the smart hub channel so that it didn't default to that when the signal dropped, I saw what was really happening... the smart hub was starting by itself when the HDMI signal dropped. With the hub disabled, the screen would flash to black for 2-3 seconds on a regular basis. Sometimes it was just the screen going black, sometimes the sound went out too. It was happening like 3-5 times during a typical movie. I tried everything... changed settings on all of my devices, updated the TV software, replaced all of my HDMI cables with premium certified ones, even hooked my Samsung 4k Blu-ray player straight to the TV, bypassing the stereo receiver. Nothing fixed the problem.... still the HDMI picture would drop 3-5 times over the course of 2 hours. Thankfully, Best Buy allowed me to exchange the TV for a Sony XBR65X850F. I plugged the Sony in using all of the same cables and devices, and the Sony worked flawlessly. I'll never touch anything by Samsung ever again. Stay far, far away from this Samsung, guys.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      GLIguy,

      I am very sorry to hear about your experience with the HDMI malfunction issues.
      Your overall customer experience feedback is important to us and will be shared with the product team.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG. Or copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
      You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      - Samsung Ambassador Samsung

  • Rating: 5 out of 5 stars

    Better than the TCL 6 or Vizio P

    Posted
    LovingmyTv
    • My Best Buy® MemberMember

    So I first tried the TCL R617 and returned for bad banding. It had great picture quality, but I couldn’t get past the dirty screen effect. The Vizio was almost as bad with the DSE, but just bad terrible picture quality. It also had broken HDMI ports/software that would not accept an HDR signal. Let me tell you, this TV blew me away, and I am very picky!! The black levels are actually BETTER in a dimly lit room than either the TCL or Vizio. Look at Rtings “black uniformity” score, it even beats out the Somy X900F. The color and clarity are amazing. The motion is just amazing. I used to fuss with picture settings so much trying to make all my other tv’s look better, I went with standard out of the box on this one. The contrast and black levels are breath taking which is insanely impressive for an edge lit LED TV. I have experienced nothing but perfect picture quality with insane contrast color motion and black levels and details I have never seen before. Don’t listen to the hype and lies for FALD which causes blooming and DSE. Samsung has put magic into this TV and it just works right out of the box. Also has VRR for xbox one x competitive gaming. and auto game motion plus settings for ps4 pro and 4k 30fps xbox one x games. Brilliant TV and I would HIGHLY recommend it for the price.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Picture

    Posted
    JMV30
    • My Best Buy® Elite MemberElite Member

    Well I've had this for 6 months and was hoping some modifications would help the picture but its almost unwatchable on most channels. The picture at times pixelates and in most cases glitches when there is any kind of movement. Good luck watching sports. I live in Minnesota and no longer can watch a Wild Hockey games because the motion of the players glitches every 2 seconds. Just awful and disappointing considering I had an older LCD Samsung that worked just fine and actually has a better picture when it comes to sports. Did the same for football games. Just noticed it doing the same thing on BluRay movies and also when my kids were playing PS3 games. Unfortunately I waited too long as I don't watch much tv and busy with kid sports that I cant return this expensive piece of junk. I read all the reviews and waited and waited to buy this thinking it would be great like my last Samsung and unfortunately its been awful. Oh and bought the geek squad plan too only for them to charge me to come repair and possibly fix it. what good was paying $230 if I have to pay them to come out and potentially fix my BRAND NEW TV.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it so far

    Posted
    BestBuyCustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had this tv for about 2 months so far, crisp picture, great colors and user friendly. The style of the tv is very nice and the cable storage in the back is very useful. I also love the universal remote, may reviews complained about the remote but I actually prefer this small remote with fewer buttons than the typical tv remote with so many buttons that are never frequently used. You can perform all the actions required, I control the tv, roku streamer and the soundbar with this single remote. Things to be aware of: You do notice the picture quality drops when you watch from the side, I was aware of this when researching online reviews and it is noticeable, so it is something to consider based on your room configuration viewing angles etc. but I would say not a deal breaker. Another thing, the picture brightness kept dimming whenever I was watching any programs with dark scenes, played with settings and turned the feature off but the tv still would lower the brightness in certain scenes, after I connected a roku streamer to the tv the problem went away, not sure if this related to the input signal configuration. Overall I would definitely recommend this tv, since the benefits significantly outweigh any minor issues.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    2018 Samsung 65" 4K NU8000

    Posted
    Samsung
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always had Samsung monitors in my house for the simple reason of quality. I needed to finally jump on the 4k bandwagon, and this monitor didn't let me down. I am in this field as I have many options to go with. could I have bought the OLED and said I got the best of both worlds? Yes... but I still think that technology is still a couple years away from being the standard. and for what I need and use at my Home theater set up, this was sufficient. I do that a 4K audio-video receiver that is 4k pass thru. the scaling will take place at the monitor as we know there isn't a lot of true 4k sources on the market yet. so the installation was a bit weird, as the spacing is a standard vesa but the angle of the monitor makes you use a spacer for the wall mount. I had some left over from my existing monitor and hardware. but once you get past this part its the typical set up on the wall with little issues. the power connection is the same, a nice 90 degree for low profile wall mounting. after the mounting was completed, set up was a bit more complex for the everyday end user. There is a few presets to configure but you can youtube or google for the other advance setting. this will make the monitor just be set up more for your room environment. but after a few days of messing around with the settings, I have dialed it into my liking.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Picture quality is incredible

    Posted
    Alkillsall
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This TV has outdone All my expectations, this is my second 4K TV 2 years ago I bought the 65 in UHD 7000 series. There are great improvements over the past couple of years, the improved local dimming, HDR Graphics have a greater contrast, the depth and expanse of color is literally mind-blowing. This TV takes my Xbox One X to the next level, I would say is at least a 30% Improvement and Graphics over the UHD 7 series from 2017. I recommend this TV to anyone The Hub is excellent the processor is extremely fast, switching from Netflix to Hulu or regular TV is seamless. The apps allow for 4K viewing of Netflix and 4K viewing of Hulu and other apps, it allows you to maximize the use of this TV. Connecting and controlling all your electronics is a snap, with its intelligent remote. I can turn my Xbox One X on and off and control movies and do virtually everything on my Xbox with it, same thing with my stereo system and cable box. The voice control works seamlessly either finding movies changing channels are maneuvering through my favorite apps. Samsung definitely hit a homerun with this TV, it's a step ahead of the competition and well worth every penny

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Audio Problems

    Posted
    Starshockinc
    • My Best Buy® Elite Plus MemberElite Plus Member

    I would love to give this TV a 5 star review, but the issue I’ve experienced along with other people has still not been resolved by Samsung. The TV has an inherent audio delay of around 100ms. It’s so frustrating to have lips out of sync and not be able to adjust anything to compensate. This is an unusual problem to have as they build in an audio delay compensation into TV’s as it’s usually the picture that’s behind the audio. Not the other way around. I assume there is a built in delay in the firmware that is causing this issue as my main board was replaced and that did not solve the issue. I’m almost to the end of my warranty period and Samsung still can’t get me to someone that can figure this out. Samung service tells me I have to talk to a local service center and the local service center tells me that Samsung has no fix for the issue. It’s been a frustrating loop that no one seems to know how to resolve, and there is no way to escalate the issue beyond Level 1 support. This wasn’t a cheap TV and I’ve spent a lot of money with Samsung and at Best Buy. If this does get resolved I’m happy to amend my review. Aside from a few glitchy things with the motion/automotion the TV is beautiful and I love the user interface!

    No, I would not recommend this to a friend