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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2639 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, easy setup, and affordable price of the 65" Class - LED - Q6F Series - 2160p - Smart - 4K UHD TV with HDR. Many users rave about the vibrant colors and excellent gaming experience. While some find the remote control challenging to use, most agree that the overall value and quality of this Samsung TV make it a worthwhile investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,639 reviews
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this television is worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up !!! Easy to connect and great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options. Youtube,internet and streaming videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many options to use when using this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv. Set up was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4 th Samsung TV and all have performed well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This tv has amazing reviews.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display in store was absolutely amazing. Super cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent QLED TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was worth the exorbitant 1 month backorder delivery. Setup could not have been easier. Best Buy delivery personnel very professional and expedisous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it, i love the bluetooth connectivity:)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start out by saying that I am a big fan of Samsung products and all other TVs in my household are by Samsung. As such, I chose this TV over the many other options available. Got home and set it up. At first, I noticed that apps would take a very long time to open. I tried opening Netflix and it spun, processing, for over 10 minutes before I finally just turned the TV off. Then I tried updating the software, and that process alone took over 4 hours to complete. Still, I let it complete the update, in hopes that it would solve the slow connectivity issue. Mind you, I am on AT&T Fiber @ 400mbps download speeds on any given day. Once the update completed, I once again attempted to run some of the apps to no avail. It was at that point that I decided I'd gone through too much trouble, considering how much I'd paid for this product. Packed it up and took it back to BB and exchanged it for another brand. Was hoping this one would work. But, instead, it was a huge let down. Pro ably just a bad apple, but disappointed nonetheless.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DoctorH,

      Thank you for your review of this Samsung TV. I apologize for the issues you have run into with running software update and loading apps.
      Your overall customer experience feedback is important to us and will be shared with the product team.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG. Or copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
      You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      - Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv we have lots of fun it's the best tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to upgrade to a bigger TV and it’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv and wonderful price! Best Buy is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv i have bought. I would recommend it to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love picture clarity and performance of the tv ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Set-up was smooth and delivery was on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is very big I love the hdr+ on true hdr content it really makes the colors pop and it looks like ur looking right at what you see on the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good with the thin bezels and screen is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the clarity of the pictures. it’s worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal and we're happy with the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd buy this tv over again if I could. Only complaint is sometimes when turning it on, It gets stuck on a blank screen.

    I would recommend this to a friend
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