Customer Ratings & Reviews
- Model:
- QN65Q60BAFXZA
- SKU:
- 6502240
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the exceptional picture quality, vibrant colors, and great sound of the 65” Class Q60B QLED 4K Smart Tizen TV. They find the price affordable and appreciate the easy setup process. However, some customers have experienced issues with the remote control and backlight inconsistency.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty good and the service they gave me was awesome
I would recommend this to a friendGreat Job
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! A good job and a wonderful product and works great!
I would recommend this to a friend- Pros mentioned:Picture quality
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always had a small 35 inch tv for as long as I can remember and I finally decided to get something nice for my environment and WOW. The quality of movies and shows are amazing.
I would recommend this to a friend Samsung tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv fast internet. Easy to install in my wall.
I would recommend this to a friendGreat buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it I would recommend due to its money saving features
I would recommend this to a friendBig TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great I love this tv soooooooooooooo much!!!!!!!!!
I would recommend this to a friendOrnament to my bedroom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv and the best part is google meet compatible
I would recommend this to a friend- Pros mentioned:Picture quality
My new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture.can’t believe how much different it looks from my other tv
I would recommend this to a friend - Pros mentioned:Picture quality
My TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a good quality picture,sound not too bad. Great price.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Sound & Picture quality is way better than the normal LED TV
I would recommend this to a friend - Pros mentioned:Picture quality
Private area to spend time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a tv to put on my patio and this one was perfect. Large enough and good pictures
I would recommend this to a friend Great picture, okay smart features, bad sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can tolerate the smart hub interface, it’s a beautiful display! Highly recommend getting a soundbar or some sort of external speaker setup. The built in speakers honestly are quite bad but works fine as a living room TV if you get a soundbar or home theater setup.
I would recommend this to a friendI bought a damaged TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has light shining through the edges of the screen. I was going to exchange the tv but didn’t realize the issue until after the it was to late to exchange the tv. So now I’m stuck with a malfunctioning product I spent a lot of money on. Not very happy about it, make sure to look closely if buy this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelH,
It’s unfortunate to hear of your experience with Samsung’s Q60B TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN65Q60BAFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing. The smart functions and screen quality is ideal.
I would recommend this to a friendSo far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good My Sony only lasted 2 years so I’m trying Samsung this time I like the os better than Sony The picture is not as good as I hoped for the price point Lots of motion blur
I would recommend this to a friendBrand response from Samsung
Posted .Mikey,
We appreciate your feedback on your Q60B TV’s picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Tv owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent screen picture I even seen tv has a lot of value and plus solar remote no need batteries to exchange colors bright and clear
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product during Black Friday. Good product.
I would recommend this to a friendYellow screen
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen turned yellow in 2 years and of course the warranty is 2 years so im screwed
No, I would not recommend this to a friendDon’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality I got yellow shadow after one month Low sound Bad customer service
No, I would not recommend this to a friendBrand response from Samsung
Posted .Shadow,
Thank you for purchasing the Q60B TV and for sharing your feedback regarding the image and sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > All Settings > Sound > Sound Mode
You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings
Additionally, there are image adjustments you can make to optimize your picture to suit your preferences. Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
You can also go to: Menu > Settings > Picture > Expert Settings > Contrast Enhancer to manually fine tune your image.
To assist you with possible image and sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality, Tv quality
Great TV for the price…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase… Bought this for my brother. Packaging was as expected. Set up easy and the picture quality was as good or better than I expected. Samsung TV’s are what I have stuck with over the years. Great TV for the money.
I would recommend this to a friend