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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 121 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the excellent picture quality and color that this TV provides. They also appreciate how easy it is to use and set up, making it hassle-free to start enjoying. The amazing brightness and contrast, along with smooth frame rates, contribute to a great gaming experience. Overall, customers seem very satisfied with the TV's performance and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 121 reviews
  • Rated 4 out of 5 stars

    The remote and tv are listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is ok but be aware there are mics on the remote and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change my Life ))

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best !!! Change my Life )) I'm mo like a satisfaction ))) Will Bye Printer ))

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv great price on black friday pricing great delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amzing tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv and for the price you cant beat it. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in my space nice and works well. Had an issue with the first one being damaged upon delivery but Best Buy got me another one within the week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv i added the led lights for behind it looks amazing at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Neo Qled80 65”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crisp clarity and the smooth transitions without any pixelation delays, are second to none. Great price for a high quality product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV... Had to replace one similar to it... The only reason I did not give it a 5 star rating is because there is a little bit of an issue with shadows of color that is unexplainable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy from BEST BUY!!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT!!!! TV and GREAT PRICE!!!!!! and people who know what they are SELLING!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs were polite and courteous, explained what was being done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not installed, is for house remodel, price was biggest selling point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer Aram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s why I love Best Buy because there always best products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is N/A as we also purchased a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" neo qled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is beautiful and as always with best buy a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the old Samsung Q7f the old one had a better picture

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    poor tv quality for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not satisfied with the quality for the money I paid. I plan to return this TV. The price is not equating with sharpness. I paid a thousand and I don't see the difference in a $500 tv. Will BB pick up and replace it?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Brax,

      We appreciate your thoughts on the picture quality of Samsung’s QN80D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.

      Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:
      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Sound problem from day one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality from day of installation. There is now no sound at all. I need the geek squad!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ReginaB,

      We appreciate you taking the time to let us know about your experience with your QN80D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Gaming performance, Picture quality

    Rated 5 out of 5 stars

    Tv review after 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this tv around 2 years now. Only downside is its super thin so you have to be really careful when hanging it. The box wasn't layed flat upon delivery so my original one was damaged out of the box. But other than having to be SUPER careful when setting it up, its absolutely amusing!!!! 110% worth the buy. Im big into motorsports and when watching anything racing i can literally see the seams in the track where they have sealed the asphalt together at some tracks. It also has a special gaming mode that turns on automatically that cranks the performance up on the tv. I paired this tv with the klipsch surround sound system and basically have a movie theater at home now.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Can't beat it for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for several weeks before deciding to purchase the Samsung Neo QLED. I'm assuming that the $1,099 is an actually "sale" price, but with Black Friday pricing, you never know. Regardless, for the price and quality of this picture, there's nothing that comes close. The brightness and contrast is amazing at this price point. I used my same bracket to mount it on and the screws for this TV are WAY shorter than my old TV. Insignia has a TV wall mount hardware kit that I'm going to go purchase to properly secure it. I couldn't be happier with this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dazzling TV. Better Than OLED.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Vizio full-array backlit LED TV for a LONG time and it was great, so I'm familiar with this type of TV. Tried an LG C3 OLED TV last year and it was awful! Sent it back. Turned me off of OLED TVs entirely. So when my trusty Vizio died, I bought this Samsung QN80D for a great price, and have been delighted! With a good streaming service like Hallmark+, this TV displays extremely sharp images with smooth motion and excellent contrast. Also plays large 4K video files from a thumb drive perfectly. It is the best TV I have ever seen and I am picky. Also have an 86" LG QNED mini-LED (at another house) and this Samsung is vastly superior. Honestly didn't see any difference between the QN80D, QN85D, and QN90D models. Sound is a little weak. Get a sound bar.

    I would recommend this to a friend
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