Customer Ratings & Reviews
- Model:
- QN65QN90BAFXZA
- |
- SKU:
- 6500634
Customer reviews
Rating 4.7 out of 5 stars with 906 reviews
(906 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are positive about the picture quality, brightness, easy setup, sound, price, gaming, and anti-glare features of the 65” Class QN90B Neo QLED 4K Smart Tizen TV. They appreciate the amazing picture quality, good sound, and easy-to-use interface. Customers are negative about the remote control, slow operating system, speakers, software, and menu. They dislike the malfunctioning remote, difficult-to-navigate operating system, and confusing menu.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
High Maintenance, But Worth It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has an incredible picture, but it doesn’t come out of the box that way. I tried the settings from RTINGS, but I needed more tweaks after that. I primarily watch sports, and spent a few days perfecting the settings. They are absolutely different for 4K and SDR content. Now that I have it all set up, I can honestly say I’m thrilled with this purchase. If you’re willing to put in the work, this TV will reward you for it. As for sound, like most TV’s these days, you’ll want a sound bar at least.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Elite TV Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV I have ever rested my eyes upon for movies, gaming, or an empty space on my wall.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with the images quality. After two months I got another 85'
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Operating system
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, the quality is way superior to any TV, the only issue is the software that use, sometimes is slow to respond.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung QN95B
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 2019 Samsung 65 inch Q70 tv. The pictures is quite noticeably better on the new QN90B, with a clearer picture during movement during panning shot on movies. The loading of different streaming services is a lot faster than the my previous tv. The Samsung plus has quite a few free channels to watch. Also this tv has the Samsung Health like on there phones, that contains different workout programs you can follow along to.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible Picture, Sleek Design,and great brightness. If you have a bright living room this is the tv for you.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Perfect gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright, very good picture, great reflection handling, easy to use. Bought as a gift for the grandparents. They love it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my new TV. Very easy to set up.The picture quality and resolution is incredible.
I would recommend this to a friend - Pros mentioned:Picture quality, Remote control
Rated 5 out of 5 stars
Love my new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is perfect, size is also. The remote is small and very easy to use! I would recommend this tv to everyone!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Installation/Communication Nightmare
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is mounted next to sliding glass doors facing the Gulf of Mexico, so has significant light exposure. Nevertheless, once installed the picture is clear and handles the conditions very well. Installation by the Geek Squad was a nightmare. Three times over 4 months we were given a 6 or 8 hour window, only to have no one show up (despite calls the scheduled day asking for and receiving confirmation that someone was coming). Communication regarding the problems was difficult due to call centers located out of the US and limitations on what they could accomplish...requiring at least 15 hours of calls and waiting to get service....if you can call it that. Eventually a private contractor hired by the Geek Squad came and satisfactorily completed the installation.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Best tv I’ve ever owned!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung can do no wrong when it comes to QLED televisions. The picture quality, brightness and new smart hub are top notch.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great TV So Far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound quality. The colors are so vivid…great for watching football!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great look & picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this 4K QN90B upgrading from my 2013 Samsung UN60F8000 and while my old TV still looks great, the QN90B just outshines it & looks fantastic. It's much sharper, crisp and the colors pop, so much more vibrant. Not a fan of the Tizen smart platform or the minimal remote. Look and picture quality is top notch and the speakers like every other tv are mediocre at best. There is an issue with sound through AV receivers. I delt w/ Samsung support and they say it's the receiver, but I believe it's the TV. My AV doesn't have HDMI 2.0 but my cables are all 8K rated HDMI 2.1 48Gbps and if I turn game mode on or set it to auto, I lose my audio and it takes forever to get the audio back, having to swap HDMI ports on the tv and doing HDMI signal checks until the audio finally kicks back on. Unplugging the HDMI & power cables do not get the audio back. I'm running the latest firmware, but the audio issue remains which I hope gets corrected in a future firmware update.
I would recommend this to a friendBrand response from Samsung
Posted .bobalay,
Thank you for your review of the QN90B Neo QLED TV and for sharing your details of your sound cutting out. Please be sure you're using a high-speed HDMI cable with Ethernet Channel (sometimes called HDMI HEC cable). Also, be sure to enable HDMI-eARC in the Expert Settings menu.
If this does not help, we ask that you contact us for additional troubleshooting or assistance with setting up a service appointment. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Black levels, Picture quality
Rated 5 out of 5 stars
Sharpest colors!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so pleased with the sharpness of the colors and the blacks! At times the depth of field gives the appearance of 3-D.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are TVS and then there's Samsung. I'm learning to pay for quality, because it does make a difference,,I'm a TV person and the picture is amazing,, crystal clear, beautiful sound also,,you won't be disappointed
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy staff helped me pick this TV. It has a great picture with lots of options. The Geek Squad was able to program the remote for the TV, Firestick, and DVD player. No universal remote purchase needed. I also purchased a sound bar which included an extra speaker to simulate surround sound. I nearly returned it because the theory did not match reality. It did improve the sound, but it is not surround sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung q90b TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 55 in as well as the 65. I am extremely pleased with both. While the reality of 4 k is still a bit of a mystery, these have a fantastic 1080 p (or I) picture. The reviews you will read on these are spot on in my opinion. I would also add that my former TVs were at least 14 years old and bigger TVs will fit quite nicely in those spots . I traded both out out for the sizes I now have. Extra bonus, sales people and geek squad are also excellent.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
GREAT TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this TV! The picture quality is great & the system is easy to navigate.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are vibrant vivid. Sound crisp. Disign over all great Can't wait for the next model.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Everything I hoped for!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a slightly larger television and something to help with glare/reflections in our sunny living room. This set definitely helped in that regard. Can enjoy tv and movies during the day once again. And got a chance to watch superbowl in 4K and wow! The picture was amazing. Can’t wait to get a 4K player.
I would recommend this to a friend





































