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Customer reviews

Rating 4.6 out of 5 stars with 418 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 418 reviews
  • Rated 5 out of 5 stars

    Exchanged my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind in working with me, a TV is not a small purchase so I appreciated them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv very nice I like color sound everything about tv so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung! Phenomenal product!! Their smart tvs are top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and I can recommend it to others .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Service suck - NO EMPHTY !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy open boxes and di not buy new products. Store manager will tell you is your responsibility to check the inside of box despite the fact it say EXCELLENT CONDITION, Do not buy the product. Installation service and extended warranty is circus . I posted here and my review was removed after my ordeal.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WeThePEOPLE,

      I'm very sorry to hear that you are experiencing issues with your open box TV. We hope you are able to resolve these issues through your Best Buy extended warranty.

      If you ever have product questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Worth the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from projectors to a TV and this was my choice. Couldnt be happier! The picture and sound quality are amazing! Only downside for me is thatbl the remote is a little janky for the quality of tv and there is no fiber optic input. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Crystal UHD 65”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is sharp and vibrant, with realistic colors that make movies and sports more enjoyable. Setup was quick, and the Smart TV features are smooth and easy to use. Its sleek design fits perfectly in my space. Overall, it’s great value for the price—highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung U8000F has crisp 4K picture, smooth motion, and the Tizen smart system is easy to use with plenty of apps and free Samsung TV Plus content. The sleek design looks great, and SmartThings integration is a bonus. The only downsides are that HDR brightness isn’t as strong as higher-end models and there’s no optical audio out—only HDMI eARC or Bluetooth. Still, for the price, it’s an excellent choice for streaming, gaming, and everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uh Ohhh -Better get Maaco!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick functional replacement for a 55” that accidentally got whacked by the kids playing in the living room with a plastic baseball bat. Off to Best Buy for the rescue! Found this gem on sale and available for immediate take home! Problem solved and surprisingly really happy with the larger size (65”) and the clear picture quality! Definitely a great find find at a great price! The remote is not the most user friendly but learning how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has great quality and great audio. The set up was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement to an older tv. Remote takes some getting used to, but the picture quality is great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice picture for the price and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liking the TV so far. good picture and response. only con is I wish it supported voice remote control for searching for shows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge tv with nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade from our 49" LG that we bought 8 years ago. 65 inches is perfect for our room, and the picture quality is great. The price didn't break the bank, and the family is happy. Recommended if you want a larger tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loch ness monster wants his tree fiddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Unfortunately the first one they gave me looked like someone bought it and broke it then tried to put it back in the box like it wasnt used. The film missing on the screen was a giveaway. But store handled it good and swapped it out for me with no issues. Sound quality is good. Picture is definitely an upgrade from old tv i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good first tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has never owned a smart tv it is pretty easy to used to. Very compatible with my samsung phone and is very easy to connect blue tooth devices to. Even better that it detects when i turn on my playstation and turns itself on and switches over to the hdmi port without me connecting to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Crystal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Super quick set up. Only issue has been the remote. I have to press buttons several times before it works. Doesn’t matter if I’m close or far from the TV it doesn’t choose an option unless I press buttons more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Picture Quality!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Crystal UHD is amazing. The clarity and colors are much better than my previous TV. The setup was very straightforward, and the smart features are extremely fast. It's a great addition to my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung 65" 4k Smart Tizen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is crisp. Color is believable. Side view of screen is clear unlike other models where side view is distorted. Sound from TV without sound bar is excellent. This is our 2nd purchase of this model this month. I also purchase the 43" in this series 40 days ago. I also love the free Samsung channel line-up. Samsung has great customer support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No bad Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quality picture, some washout and reflection when outside light (sunlight) fills the room. Black is not as dark as advertised. Chico floor sale reps lack real knowledge of these products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for my bedroom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung TV for my bedroom and it’s been awesome so far. The picture is super clear and the colors look really nice, whether I’m watching movies, shows, or YouTube. The built-in apps make it easy to get to Disney+, Netflix, and everything else without extra devices. It also works well with Alexa, so I can turn it on or open apps just by asking. The sound is good for a bedroom, and the size feels just right from my bed. Really happy with this purchase — it makes movie nights way better.

    I would recommend this to a friend
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