Customers are impressed with the large capacity, quiet operation, and effective steam features of this 7.4 Cu. Ft. 11-Cycle Electric Dryer with Steam. Many appreciate its ease of use and overall performance, consistently praising its ability to dry clothes effectively. While some users experienced issues with the sensor, the positive feedback on other aspects significantly outweighs these concerns. The dryer's features and size are also frequently highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,374 reviews
Rated 2 out of 5 stars
Beautiful machine, until it breaks
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We owned our Samsung for about 2 years. For the money we spent, I expected at least 5-7 years, if not a full decade.
The drum broke after 23 months. The drum. It is not a replacement part, nobody will service, and you are stuck with a massive beautiful paperweight.
Went with Whirlpool. Until Samsung puts some quality in their laundry machines, will not buy again.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
New
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have not used yet, be sure and purchase proper hoses. Does not come with the proper hose to hook up the steam setting.
I would recommend this to a friend
Cons mentioned:
Sensor
Rated 1 out of 5 stars
The worst dryer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The dryer sensor has never worked correctly. There have been times when the dryer will continue to stay on for HOURS after the clothes are dry creating a complete fire hazard. Dryer is barely 1.5 and heat element has already gone out, lint trap broken, complete waste of $$! DO NOT BUY
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not Liking this
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am not liking this machine. It does not dry the clothes. Am going to call for service after the holidays.
No, I would not recommend this to a friend
Brand response from MsSamsung
Posted .
Hello Kiamond, we understand your frustration with this dryer. Please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle
Rated 3 out of 5 stars
Ok
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sensored settings don't work well. I have to use the time dry after almost all loads.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good dryer.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The 15 minute refresh cycle sometimes leave items a little damp. I expected the dryer to be quieter.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hey there! I'd love to help here. Refer to page 34 in your user's manual: https://bit.ly/2KkQyX7 to know how to take advantage of using the Refresh Cycle. Also, go to page 45 to see the load size recommendation to avoid dampness. This link: https://bit.ly/2LvozRA can help decrease the operation sound of your unit. ^Rafael
Rated 3 out of 5 stars
Decent
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good dryer but not the best out there. Unfortunately I had to work with a small budget.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Not built to last.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dryer won’t stop running even after power is removed and reapplied. We have had our unit less than 3 years, so you would expect it to last longer. Now we have to wait 2 days just for a repairman to call. We will not by another Samsung dryer (or washer) again.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
It works good.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very noisy, sounds like belts are about to break. Otherwise does what is suppose to do
I would recommend this to a friend
Rated 3 out of 5 stars
Ok
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bedding Cycle takes forever to dry.. But over all good dryer..
I would recommend this to a friend
Rated 2 out of 5 stars
Just so-so
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Samsung products but this dryer was a bit of a disappointment. The dryness detector is supposed to stop the dryer once your laundry reaches the desired level of dry but even set on "very dry" it will still be damp. Basically if you use any setting other than "timed dry" and add time to it your stuff will not be dry when the machine stops.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Just ok
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The dryer does not dry the entire load on the first try. That is quite annoying.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi there, I understand how you may feel with this situation, and I'm willing to help you correct this symptom. I'll leave this link here https://bit.ly/2BTPhU7 that will show you what to do to get the best drying performance out of your dryer.
^Jefry
Rated 3 out of 5 stars
Have not received yet
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We just recently ordered this. It is scheduled to be delivered on 1/15/2019
I would recommend this to a friend
Rated 3 out of 5 stars
Washer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the washer but it has had some problems witch were fixed asap
I would recommend this to a friend
Rated 2 out of 5 stars
Very Disapointed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
All my clothes indicate tumble dry low. This does not have a low setting with sensor to determine when it is dry. Only low setting on time dry. Also it just broke after a year and half. Not going to purchase Samsung again. Cannot even get service from Best Buy, must call Samsung directly.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Nice dryer for price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good dryer, just a lot of trying to figure out what setting to use.
I would recommend this to a friend
Rated 1 out of 5 stars
Garbage. From day one never did what advertised
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I NEVER write a review but I can’t take it anymore since day one this thing has not sensed” the heat and turned off as it claims it should do because of special sensor technology. BS. The cycle just keeps on going for hours. I initially called and they changed the heat sensor but that still did not fix the problem. I hope to save some other woman or man the misery of having to deal with this washer and dryer set. I wish I never purchased it and it wasn’t cheap
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Great for smaller loads
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for smaller loads. If you put too many clothes in they wrinkle.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hi there, it's good to know it is working great with for small loads, and I want to let you know that this dryer has a "Wrinkle Prevent" option that will help reduce wrinkling. Click here https://bit.ly/2ok0q70 to learn more about it.
^Jefry
Rated 3 out of 5 stars
Average dryer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dryer takes too long to dry clothes and the signal is annoying.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not hot
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does not get very hot. Makes for very long drying times.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi Grumpyjoe, I'd love to help you with this! If your dryer has a very long drying time, it's usually not a problem with the dryer itself. Most of the time, it's caused by environmental factors or the dryer's settings. Follow this link: https://bit.ly/2LX6dJ9, to an in-depth troubleshooting guide. With this information, you'll be up and running in a flash! Thank you for choosing us, it is a great honor. ^Mae