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Customer Ratings & Reviews

Your price for this item is $1,079.99

Customer reviews

Rating 4.3 out of 5 stars with 50 reviews

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Rating by feature

  • Ease of Use

    Rating 4.0 out of 5 stars

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 7.4 Cu. Ft. Smart Gas Dryer with Steam and Super Speed Dry, particularly praising its quiet operation during use. Many appreciate its speed and effectiveness in drying clothes. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-50 of 50 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high tech washing machine. Conserve water & electricity too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it so much bought updated model for new house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer as well! Great quality and easy to use! Would recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Operating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern looking, operates quietly, chimes when drying is done.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 2 out of 5 stars

    Worst washer I have ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like this washer at all This is the worst performing washer I've ever had Wish I could get my old one back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t say anything yet because they haven’t arrive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A review now would be premature. After receiving the washer and dryer it would be easier to review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top part of the dryer is slightly lifted. I was told that this is normal.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Dryer. We are sure that you will enjoy this machine while caring for all types of clothing. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 2 out of 5 stars

    Scratches on top surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not place ANY items on top of this machine. The surface scratches when I put an EMPTY plastic laundry basket on it. Not sure why Samsung would not put a more sturdy coating on this item. Not happy about scratches on my brand new machine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really crappy dryer. Doesn’t work. Keeps turning off and does not dry wet clothes properly. Only dries clothes if just a couple items are put in the dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Pratiksha, I am sorry to hear that your dryer is not working as designed. You are a valued customer and your experience matters to us. I am including a link to a helpful troubleshooting guide to support your concerns on the drying performance (https://bit.ly/3FMFUTc). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143786811) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 1 out of 5 stars

    dont buy top of the linr here paid for instzl. No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a apointment for install and was blown off too all dsy 8hours then no one called ax promised. I got a conform for apt. But best buy could care less i got rop of the line washer an dryer 3 months of cloths thisvsucks

    No, I would not recommend this to a friend
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