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Customer reviews

Rating 4.6 out of 5 stars with 375 reviews

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  • Ease of Use

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 375 reviews
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Light Years Ahead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer does everything you would expect it to, and does those things quite well and quite effortlessly. Where this machine stands out is the steam cycles that allow you to refresh, de-wrinkle, or sanitize a load. I detest ironing with a passion reserved for very few things... And this dryer keeps me happy by producing fresh, wrinkle-free (for the most part) clothes. My favorite feature is the SmartHome connectivity that allows me to start, stop, monitor, and adjust cycles on my dryer remotely from my smartphone. Setup was easy and has saved me countless trips down to the basement laundry room to see if a cycle has completed. Now i get notifications on my phone and can even set reminders if I don't immediately attend to the ended cycle. That's progress!! A word about capacity... I first bought the matching steam washer, which is marvelous in its own right, but it produced loads that overcrowded my old dryer (other brand). Loads took forever to dry and they came out wrinkly and twisted. This Samsung dryer is cavernous and easily and quickly handles any sized load my washer produces.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Drying time

    Rated 5 out of 5 stars

    Beautiful dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer does everything I need. It does seem to take a bit longer to dry heavy cotton bath mats than the dryer I was accustomed to but I use the "time dry" option for an hour and then again for another hour as needed. It is very quiet, as is the washer part of the set. Maybe there is a way to make it dry hotter or longer and I just haven't found it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From another world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever o walk through my laundry room, I can't help it stare at my awesome looking washer and dryer. It looks like I'm in the Matrix. Plus they wash like champs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dryer! Exactly what I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is exactly what I wanted! I am so happy that I was able to find it and purchase it quickly! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern looking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome and nice looking. Easy controls with touchscreen panel.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Wow Factor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Dryer is very smart. I never have to recycle twice to make sure all the clothes are fully dry. Nobody enjoys wearing damp pants when you’re running short on time to leave the house. Do other things in your house instead of making a few trips to see if your clothes are dry since you can monitor the time on your mobile device. The wrinkle free & static feature is great! The dryer is fairly quiet at least more so than our 7 year old dryer. This size dryer is great now that I can do one large load compared to doing two loads in the old dryer. Everybody loves to be able to cut down the laundry loads. A fat, fluffy King size bed comforter has no problems fitting inside this dryer. This is definitely worth spending the money on and it’s just a little more stress taken off of my mind. We highly recommend this dryer. You will need to purchase the extra kit for the steam feature for wrinkle free clothes. Of coarse I opted out of buying the steam kit but our installer gave me one free of charge and I’m so glad I am able to use this feature. Money well spent. This product gets Two Thumbs Up!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We give this review two thumbs up! Thank you for taking the time to leave such detailed feedback. We're proud to make your life a little easier with this dryer. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Steam

    Rated 5 out of 5 stars

    A dryer with steam? Say what??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this to replace my 14 year old dryer (that was still functional -- somewhat) I had no idea it had a water hose hookup on the back. When the installer came to install it, I inquired about the water hose running to the dryer and he said -- "Well sir, that is for the steam cycle." -- Steam?? wow, I really have been living in a cave the past 14 years. I never imagined water running to my dryer was actually a thing! I haven't tried it yet, but I will have to give it ago one of these days. This dryer compared to my old one, has A LOT of features just like the washer I paired it with. I generally use the timer option, but I wouldn't doubt this thing can probably cook eggs and noodles as well. Unlike the washer which has no way for me to see my clothes during an active cycle, at least the dryer has a window on the front hatch so I can look in and see my clothes tumbling around. I love it! I just wish the window wasn't so tinted... but it's better than not being able to see inside at all. Oh, and this dryer has the wifi notification feature like its washer counterpart. Just install the app on your phone/tablet and connect it to your home wifi. It gives you info about whether the door on either machine is opened, or a cycle gets finished.

    I would recommend this to a friend
  • Pros mentioned:
    Steam

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this dryer (and the corresponding washer) for two weeks. I've used it 10-15 times, and have yet to be disappointed. The number of settings, available temperatures, and speeds are wonderful features. I have used the steam function once on the washer and twice on the dryer for some very smelly clothes, and they smell better than they have in years. I'm still trying to figure out the Wrinkle Free and Refresh settings, as the couple of times I have used them, the clothes have come out wet (after being dry when put in). I would highly recommend this washer and dryer pair.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for highlighting all the awesome things about this dryer! We love having you as a satisfied part of the Samsung family. ^Lo Samsung

  • Pros mentioned:
    Quiet, Steam

    Rated 5 out of 5 stars

    Samsung Dryer Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love my new Samsung washer and dryer! Simply the best, gets my clothes clean, very quiet and love the steam on the dryer most of all because I tend to forget that I have a load in. The only complaint I have is the sounds that they make when the cycles are done - very musical but not load enough for me to hear in another room.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity
    Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's large, and it dries well with lots of customization options. The wifi does not work on it very well with constant connectivity issues, so I've given up on using this feature which is not a deal-breaker for me. Since it has a large capacity, be sure to run your load longer if it's full or separate out your loads into smaller sections to dry thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Efficient, Large capacity

    Rated 5 out of 5 stars

    works great plus cool bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had trouble getting the app to connect on my non-samsung phone (if it's not bringing up the info to connect wifi and just keeps trying to load, try turning airplane mode on), but pretty neat novelty once i got it working! dryer is very efficient and even does well with king comforter and pillows!

    I would recommend this to a friend
  • Pros mentioned:
    Efficient, Large capacity

    Rated 5 out of 5 stars

    Excellent Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent dryer and highly efficient. This model has many extras and lots of features. My wife is very satisfied with this dryer and the large capacity. I am very pleased with the integration with my Samsung Smartthings and the low price I paid ($699).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The metal drum cracked and Samsung could carelss because it is after the 1 year warranty. So clealry Samsung makes inferior products that they know wont make it much past thier warranty periord and if it is a defective peoduct guess who has to pay for the diagnostic visit...yup, you the consumer not the manufacturer of the sub-par product!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    Dryer is great for options!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryers capacity is awesome allowing for larger loads then what I was having to do previously. The dryer is very quiet when running which is a plus. The options and capabilities are easy to understand and operate and there is a wide range of choices.

    I would recommend this to a friend
  • Pros mentioned:
    Efficient, Quiet

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues to date. Quiet and efficient. A lot of different settings. Only complaint is towels seem to take longer to dry. Not sure if different spin setting is needed on washer. Will keep experimenting.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    Very large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this because we wanted a large capacity washer and dryer - this one fit a king sized mattress pad, fitted sheet , flat sheet and four pillow cases in one load. It's also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Efficient, Quiet

    Rated 5 out of 5 stars

    Style and Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Not only is it very stylish, but it has huge capacity and is so easy to use. The controls are convenient and easy to navigate and it is very, very quiet. Love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love that you love it, Jk10. Thank you for choosing Samsung for all your laundry needs. ^Lo Samsung

  • Pros mentioned:
    Large capacity
    Cons mentioned:
    Drying time

    Rated 5 out of 5 stars

    Great dryer, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer, but..... I've found it takes more than 1 cycle to dry a regular sized load of wet clothes. It is somewhat noisy too. Other than that, its capacity is good and it looks pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Steam

    Rated 5 out of 5 stars

    Amazing clothes dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite part of this dryer is the wrinkle free steam cycle. I often forget to pull my work pants out of the dryer over night. The steam cycle is amazing! Performing better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Got it with the matching washer during Black Friday and so glad I did. It’s so quiet. I don’t dry much at once but it’s huge enough to fit a lot.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Teesstyle! Thanks for letting us know how much you love your new Samsung dryer. Welcome to Samsung. ^Shifa Samsung