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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 375 reviews

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Rating by feature

  • Ease of Use

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 7.4 Cu. Ft. 12-Cycle High-Efficiency Electric Dryer with Steam's large capacity, excellent drying performance, and impressively quiet operation. Many appreciate its ease of use and the added benefit of the steam feature, which enhances the overall drying experience. The dryer's reliable performance and build quality are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 375 reviews
  • Rated 5 out of 5 stars

    Perfect size for king size comforters.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used all the functions but so far very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE like color. The first dryer with see throw door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best machine ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the different selections and controls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung dryer great & stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issue we have is the cycle timer turn off early leaving cloth still damp. Not sure if user error but we have try other cycle to dry and still not working like we expected. Some time make you Feel like the 150$ dryer on timer knob work best then these fancy dryers. We recommending to friends hoping it user error.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer with many very handy features. Has saved use electricity as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options, fast drying time. Heavy duty and great color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer will launder a lot of clothes in a short time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, lots of options. Smart home app is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is large but drying takes much longer than timer start.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone likes the look of it, does a great job, nice features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dryer works awesome my wife loves it many settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still New.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Book is still out. So far so good. Hhhhhhhhhhhhhhh

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had reservations about purchasing a Samsung product because I heard Samsung customer service is the worst and a complete nightmare coupled with all the issues Samsung was having with every product they make. But 2 people I know have this machine and we're very happy. I wished I followed my first mind and regret the purchase. After only 25 days, The dryer would not power on. After calling geek squad and performing a series of in home tests, it was determined that there was a computer glitch or something is not working with the mother board Unbelievable. So extremely disappointed The machine is going back!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It doesn't seem to dry as quickly or hot enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new dryer is small and doens't dry very fast.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok...but it makes a low noise and it doesn’t seem to be twisting and turning much inside but I can’t tell because of course it stops when I open it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 4 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 4 months, took several calls and 2 weeks to get them to validate warranty, 2 weeks to fix I had to go to the laundry mat for a month.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Sheri. ^Lo Samsung

  • Rated 1 out of 5 stars

    Drum belt failed before year anniversary

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our brand new dryer suddenly stopped working. It was not even a year old, so I have not thought much of it. I did all the troubleshoot listed on the Samsung website. Nothing worked. I chatted with the online support to get an appointment for a check and repair. Called on Saturday, and earliest the technician could come was Thursday. Got the call, and thankfully techs were able to come a day early on Wednesday. Right off the bet, they knew before even opening the machine that it was the belt. This belt was less than a quarter-inch thin, a flimsy-looking piece of rubber. Since techs new what precisely wrong, I got the impression that this was happening all the time. Since this is a common occurrence, I thought that they would have this belt or any belt in their truck. No, they did not. I would understand the motherboard or any circuitry but a belt? I could not believe that we have to wait over a week to get the belt fixed. We are a family of 6; 4 kids and two adults. Not having dryer this long is challenging. The machine looks really good, but I am questioning if this will be a common event every year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its a dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work fine but the vent warning is Annoying. I blew out my vent hose no debris every now and it will give the Warning

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very attractive units back to the black stainless that I got scratches so easy first day I had scratches.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Has issues drying clothes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has tons of room. However it does not do a great job of drying clothes. I’ve had to re-run loads numerous times. Forget using the normal cycle. Even the timed cycle doesn’t work well. Not worth the money..

    No, I would not recommend this to a friend