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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 204 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 204 reviews
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Has many settings. Best value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Very quiet. Get clothes dry without damange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colornit matches our house. I can control it through my app and know when my clothes are done. AMAZING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been excellent since installation! Easy use and looks outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Good price while on sale. Easy to connect amd use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for open box and equipment work perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. I would buy again, greatcwith getting rid of hair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, it does stop on own sometimes when clothing is not dry. You have to use the timed dry instead of delicate other cycles which sucks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JodiL, we want you to enjoy doing the laundry. Let's go ahead and help.

      If your dryer is not completing a cycle, here is a guide to help you. Please click on the embedded word and watch the video included.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147739447) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Washer Dryer Samsung Set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful set, easy to use. Love the color of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Does everything we wanted and more!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Handles all the pet blankets and hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not our 1990 Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new dryer is a whole new world! The settings are perfect, the look is sleek!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Clotheslines dry quicker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took an hour and a half just to dry one pet blanket. Clothes come out wrinkled when drying them and they also take forever to dry. The chemical smell is ridiculous with this dryer and goes beyond a "new smell." As far as pet hair, it all comes out of the dryer stuck to everything. Product returned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MelissaB,

      Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about the dryer's drying performance.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that
      better fit your needs.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Looks nice at first but quickly diminishes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer seems to work efficiently, dryer door does not feel heavy and sort or cheap, glossy top leaves finger prints/smudges and loses nice look very quickly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had this unit very long, but so far I am very satisfied with it. It does have options for left right or down vents with the addition of a kit wish I would’ve knew about this from the beginning overall satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Ultimate customer service the gentleman who assisted us was very kind. He was very knowledgeable both of the equipment that we were purchasing as well as the processes to navigate within the organization thoroughly impressed we were.. read

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Haven't hooked up the water yet for the refresh setting. A regular load dries in 45 minutes or less (the washer spins down well). I have noticed a lot more lint in the trap than with my previous dryer, unsure why, the items are not new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer combo. And the color fits well with my home design. Definitely recommend this to anyone who can afford it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Dryes our clothes in half the time that it took our okd machine. I've only had one issue. When I throw in a large comforter it doesn't always dry all the way if you put it on a sense dry setting, you have to put it on time dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the blues..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the color and functionality. The wifi option is pretty cool too.

    I would recommend this to a friend