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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 716 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are positive about the 7.5 Cu. Ft. 11-Cycle Steam Gas Dryer's performance, noting that it dries clothes quickly and efficiently. The dryer's quiet operation and ease of use are also frequently praised, along with its large capacity and effective steam feature. There are no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 716 reviews
  • Pros mentioned:
    Steam functionality

    Rated 5 out of 5 stars

    This Dryer is just the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked around and found that the Samsung brand is very highly rated, I did not want to buy a super exspensive set that can give you all the quality things that Samsung provides. I bought an open box set and the 5 year GSP protection plan and this set has just blew me away! Yes buy this set and you will love it. The steam settings are amazing all the way to you can customize your own settings.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever brand new set and I feel like I made the right choice. Very quite I love the allergen option. I haven't figured out the steam function yet though and the chime at the end it way to long...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product seems to be good but not an excellent product. There steam wrinkle free does not work as you might expected. The controls are not very responsive. It is a touch control but you might have to leave your finger pressed or does not work just by quckly touching the button.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has all the latest technology. It drys clothesau of all types any way you like. And even a very cool led light inside when you open the dryer door. Suberb!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dryer at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is simple to operate, the filter is easy to clean, and it plays the Samsung song instead of sounding a buzzer when the clothes are dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Best bang for your buck. Black Friday purchase. Lots of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD DRYER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DELIVERY AND INSTAL WAS FAR BELOW WHAT I EXPECTED. THE SERVICE USED INSTALLED THE DEYER IN A WAY THAT WE COULD NOT OPEN OUR BACK DOOR. THEY WERE PAID TO INSTAL NO MATER HOW UNPROFESSIONAL IT MIGHT HAVE BEEN - I HAD TO PAY ANTHER COMPANY TO FIX THE INSTALLATION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product - I highly recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Gas Dryer - I love the steam feature and the Platinum Color is awesome!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Samsung Appliances

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in 2017. Had motor problems a year later when the warranty expired. Entire motor had to be replaced! How do you sell a product where the main component is not reliable. Convinced customer support that its ridiculous for a $900 appliance to fail in one year and repair was done without cost but with allot of hassle. One year later the drum felt lining comes off. The lining prevents the drum as it spins from rubbing against metal of the frame. WHAT A PIECE OF JUNK SAMSUNG. Besides phones and TVs, you should consider staying away from manufacturing appliances. Seriously life is tough already. No reason to manufacture appliances that suppose to help that has such poor quality. At $900 its not cheap stuff we are talking about here.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new Samsung Dryer. Initially, I was quite intimidated by the electronic panel, but it was quite easy to use. I dryed a load of towels and they came out softer and fluffier than they had been since the day I bought them!! The items were thoroughly dry, and I can really appreciate that the machine continues to tumble items to reduce wrinkling, as I often don't take items right out of the dryer when the cycle has finished. The machine looks great in my laundry room! Definitely no regrets!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Non working dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Jan 13, 2018. Still don't have a properly working dryer!!! Have had three installation appointments - had to take vacation time off work multiple times with no compensation from Best Buy. It is February 15th!! Frustrated, angry, and still eating my hard-earned vacation time for the NEXT appt. put dry shirts (multiple times) in the refresh cycle and they came out wet every time - see picture

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most reliable and easy-to-use washing machines you can buy. It features an attractive design, it's quiet, and it effectively washes large loads of laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Steam functionality

    Rated 5 out of 5 stars

    Dryer is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 1980s dryer to this badboy. Thing may take a bit to dry larger loads, but the clothes are at least dry. The steam function is great too. Saves the time from having to iron shirts.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my new house. I stacked this on top of my Samsung washer. it works very good and quiet. It even plays music when the cycle is almost done. It has wrinkle free feature so it helps prevent wrinkle in case you didnt take it out right after the cycle ends. very good dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Everything comes out I wrinkled and dry. Even when I did a load of sheets they didn't get all balled up and wet in the middle of the ball. And it's beautiful in platinum. A real home run.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance, Steam functionality

    Rated 5 out of 5 stars

    Great Gas Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice dryer. I also bought the stand it goes on and they go together very securely. It looks really nice too. It dries clothes super fast and the steam feature is excellent to take out wrinkles or warm up clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews and I was concerned with some reviews discussing mold. However, the washer has errors which tell you to clean the door. So, I think that issue has been resolved. For cleaning cloths, the washer has several settings which allow us to clean everything we wear, or in our home, without being concerned with ruining the item. Instead of having a loud alarm, the washer plays music to tell you when it is done. I have also read that you can download an app that will tell you when the cloths are done or the app will text you when your cloths are done, however, the app for iPhones was only rated 2 or 3 stars, so I didn't bother. Overall, I love the washer. It has a great amount of internal space, plenty of options for washing cloths, it is quiet and there isn't some annoyingly loud alarm when my cloths are done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Steam functionality

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs exactly how we needed. this was our first dryer purchase and so far it is have wonderful. gas dryers really do make your clothes feel softer and smell extremely fresh. the steam also is great for things you would rather not get wet. perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer. Machine is quiet and my clothes come out wrinkle-free. It doesn't over dry so I don't have to worry setting the drying time too long. Highly recommended!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok majority of times

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the matching washer and when my old dryer's drum came off I decided too purchase the matching gas dryer. The dryer works good and the sensor dry works, but I found that normal dry sometimes leaves item like jeans damp. I mostly end up using the heavy duty cycle with the more dry sensor level and it dries everything. My only complaint with this dryer is that on the bedding setting, it always leave the blankets with a small damp spot in the middle at the end of the cycle which requires me to take the blanket out and rearrange it and dry it again on a time dry for 15 minutes. Other than these few minor issues the dryer is ok. I had it the dryer for about a month by the way.

    I would recommend this to a friend
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