Customer Ratings & Reviews
- Model:
- UN75DU6900FXZA
- SKU:
- 6584870
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 75” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) for its exceptional picture quality and ease of use. Many appreciate the vibrant colors and the TV's value for its price. However, some users point to limitations in the number of available ports and occasional issues with the remote control's responsiveness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Bang for your buck
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good bang for your buck. You get what you pay for. Good tv for a good price. Good picture and good audio.
I would recommend this to a friend - Pros mentioned:Picture quality
75”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality upgrade from 55” to 75” with BT surround
I would recommend this to a friend Top notch everything
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung phones and Samsung televisions and anything Samsung is phenomenal and I refuse to buy any other phone or television.
I would recommend this to a friend- Cons mentioned:Remote control
Backlight bleed and blooming is a dealbreaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall fair value but terrible backlight bleed. Also, remote isnt always accurate and overall speed leaves more to be desired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Calebjpj,
We appreciate your feedback on the DU6900 TV screen. I have a few recommendations which may resolve any image issues you are seeing.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
I also recommend running a picture test to determine if the TV causes the problem. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.
If you believe the screen has defects, please reach out to us so we can schedule a warranty appointment. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Crystal Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids Love the tv so much use it for educational Shows on YouTube such Ms. Rachel, Super Simple Song ect. more actively interacting with it compare on using tables nor phones Glad I got the big screen my get a bigger size soon.
I would recommend this to a friendAll that and a bag of chips
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it can’t wait to get the sound bar to add to it so I can enjoy my movie night and football games love play the game on it too
I would recommend this to a friendFailed Just After 72 Days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this TV. The picture quality was decent and the system itself ran smoothly, no lag when navigating menus or switching apps, and it powered on quickly. Unfortunately, after just 72 days of use, the screen completely failed. It started showing pixelated white lines across the entire display with no picture at all, and none of the troubleshooting steps worked to fix it. To make matters worse, the warranty process takes way too long. You’ll be without a TV for several weeks before you can even get a refund or replacement. While I’m thankful it’s covered under warranty, it’s still frustrating to deal with such a short lifespan and a slow resolution process. I take great care of my electronics, so this shouldn’t have happened. Based on this experience, I can’t recommend this model or Samsung TVs in general, the reliability and support just aren’t worth it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LD01,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Samsung tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my purchase this Samsung tv is the best I can connect my fridge and other polished in the same app called smart things
I would recommend this to a friendSumsung tv purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a sumsung tv after, our daughter took our old one out! The employees were helpfull and nowledgable.
I would recommend this to a friendMy new movie jome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional great customer service they knew how I wanted the setup
I would recommend this to a friendBest Buy is the store to purchase TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 75” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) is a great choice.
I would recommend this to a friendSamsung loyal for a long time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and the first class operation by the Geek Squad. Pro install of the mounting bracket hit the studs.
I would recommend this to a friendManCave tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great hanging on my garage wall. Very little glare withvthe garage door open.
I would recommend this to a friendIt’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really thought that the quality of the picture would be much better than it is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AngieP,
We appreciate you sharing your experience with the DU6900 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good I don’t have problems and the price is nice. L
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great. We like it. Especially my sons ❤️❤️❤️
I would recommend this to a friendRemote sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv overall is great but the remote is terrible.
I would recommend this to a friendBrand response from Samsung
Posted .KathleenP,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
My TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had my TV for a week I’m loving it delivery was quick
I would recommend this to a friendSamsung and Best Buy, never again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV on June 25 in Bozeman, Montana. Sat in my basement until August 23 unopened. Open opening and turning on the TV the screen showed lines and weird shapes. Obviously a defective TV. Best Buy said it was too late to return and after calling Samsung and chatting with somebody in God knows where they said the warranty only covered defects in workmanship. It was obvious there was a problem with workmanship. Neither Best Buy or Samsung refused to help. Purchase a Samsung or a product at Best Buy at your own risk. Might be a fine tv but we’ll never know.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PaulT,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Cracked Screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered by Best Buy. Screen was cracked. Reached out to Best Buy and was told it was after the 3 days. I purchased the tv stand seven days after the tv arrived as it was difficult to find a big tv stand. Best Buy started it was too late. Brand new tv with a cracked screen. Will NEVER shop at Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tammy,
I'm very sorry to hear about your issues with the DU6900 TV arriving broken. To best assist you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
