Customer Ratings & Reviews
- Model:
- QN75Q7FNAFXZA
- SKU:
- 6202110
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are positive about the picture quality, describing it as outstanding. They also appreciate the easy setup and the vibrant colors. Some customers love the big screen and the overall design. On the downside, a few customers mention that the TV is pricey.
This summary was generated by AI based on customer reviews.
STAY AWAY! Missed work and weeks with a broken TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV lasted a day before the picture went out completely. Now 3 weeks and 2 repair attempts later it's doing the same exact thing and I'm told by Samsung that I have to wait until next week (going on a month here) to "see what they can do" because the techs don't like to enter their notes into the system until after the weekend. I regret ever buying this TV. It's been a nightmare and a bitter disappointment from the start. Look at other brands if you're in the market for a reliable TV, because this isn't it.
No, I would not recommend this to a friendLow quality components
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped working, just like that. I see the blue screen followed by the boot up sound of the TV and flash of the blue screen in a loop. Given the fact that, it's an expesive TV, I was expecting it to last at least for 5 year. I have my older Panasonic TV, still working after 14 years. The quality of the Samsung is substandard when compared with it.
No, I would not recommend this to a friendGood TV But Short Sighted Design and Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Q7FN with the no gap mount for my basement media room that I pre-cabled so my tv would mount on a wall with no cables or electronics so it could look like a painting when off in ambient mode. Well the one connect optic cable it comes with is only 5m long so it can't reach the media center. I found a 15m cable on Samsung's website but they provide no means to purchase it and the resale companies like BestBuy don't sale it.
No, I would not recommend this to a friendDefective Connect box and cable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed my 13 month old 75” QLED TV has failed $549.00 to replace the one connect box and fiber optic cable According to Samsung support
No, I would not recommend this to a friendBrand response from Samsung
Posted .Craig2112,
The 2018 Q7F series was launched in March 2018, and thus could not be the TV you were reviewing.
I am sorry for the inconvenience and issues you had with your previous generation Samsung TV.
Samsung stands behind the quality and performance of every product we manufacture, and sincerely apologize for the unfortunate experience.
We invite you to personally experience the enjoyment that our 2018 TV models have offered to many of our customers. Please check out our 2018 TV models at:
https://www.samsung.com/us/televisions-home-theater/tvs/
If you need assistance with product selection or want to know more details of the great features, please reach out to us via one of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
We look forward to hearing from you.
- Samsung Ambassador