Customer Ratings & Reviews
- Model:
- QN75QN85AAFXZA
- |
- SKU:
- 6451490
Customer reviews
Rating 4.7 out of 5 stars with 491 reviews
(491 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 75" Class QN85A Neo QLED 4K UHD Smart Tizen TV's picture quality, describing it as amazing and top-notch. They also appreciate the TV's color, calling it crisp and clear, and its easy setup. For some, the price is a concern, but they acknowledge that it is reasonable for the quality they are getting.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has great picture. Easy to setup and install. We're still tweaking all of the settings but overall very pleased so far.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television. Very thin, great picture. First one I received had a dented/cracked screen but was able to get it replaced within days.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color bright pitcher good sound Center stand gives you the ability to set TV on any console
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this TV!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV set up was simple and it exceeded my expectations. Colors are crisp and definition is amazing. Extremely happy!!
I would recommend this to a friend Rated 4 out of 5 stars
Really Good Set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a 65” Samsung tv with this 75” Samsung QN85A when the former failed after 9 years. It provides a great picture and “not bad” sound for a thin tv. I use an external sound system rather than the tv sound as I haven’t found any LCD tv with a good speaker system. There’s no place to house good speakers. The four hdmi inputs are satisfactory. The smart system is excellent, providing all the apps that I need, and easy to navigate. I use the optical digital output to feed a Zvox speaker to enhance audio in addition to my receiver based audio. I am a little disappointed that the tv won’t pass surround audio from the receiver through to the digital optical output like my former set did. That’s the reason I didn’t give a five star rating to this set.
I would recommend this to a friendBrand response from Samsung
Posted .Mrjuice,
Thank you for purchasing Samsung’s QN85A TV and for your review. We appreciate you sharing your experience with setting up your TV audio to play through your AV receiver. If you connect an external audio device using an optical cable, the Sound Output setting automatically changes to the connected device. However, to make this happen, you must turn on the external audio device before connecting the optical cable.
1) When connecting the Optical cable between the TV and AV receiver, make sure that the sound output is set to Optical on your TV.
2) In case of HDMI eARC connection, make sure that it is connected to the eARC dedicated HDMI port on your TV. However, the eARC can be used only when the AV receiver supports the eARC feature.
Please also check whether Digital Output Audio Format is set to Pass-Through. If you select the Pass-Through option to use an AV receiver that does not support Dolby Digital+, no sound is output with Dolby Digital+ content. We recommend setting the Digital Output Audio Format to Auto if the connected receiver supports only the limited audio formats. Go to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto
Should you need assistance with setup, functions, features, or settings, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for spare room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a great for my loft that I use as my workout room and theater room. I even purchased sound bar and sub woofer
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Neo in my opinion is the current gold standard for 4K TVs. It has the best 4k and 4K upscale picture quality of any TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Jrod
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good TVI just can't tell the difference between the non neo Q80 that I have
I would recommend this to a friendBrand response from Samsung
Posted .Jrod,
Thank you for your review of the QN85A Neo QLED 4K Smart TV. Neo QLED uses advanced AI to analyze your content and bring you hyper focused brightness and dimming in all the right areas.
You can choose from different Picture Modes to suit your preferences. Go to Home > Settings > Picture > Picture Mode to choose from (Standard, Natural, Movie, Dynamic, & Filmmaker Mode. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.)
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and your content.
If you would like further assistance with settings adjustments or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
NEO QLED
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and great picture. Colors are bright and vibrant and the picture is very sharp while watching sports and movies.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Pleased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this TV. The pic is fantastic. The solar powered remote is a strange feature, but you can plug it in.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is excellent, great sound, great picture, great refresh rate. Exactly what I expected.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE my new 75" Samsung 4K TV It has the greatest, shapest picture . Outstanding!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. Amazing picture. Almost purchased QN80, but decided to go with QN85, and I'm very happy with it
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Bright and beautiful color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a Samsung 75" tv. We LOVE IT!!! the color is bright and we don't even need to close the curtains anymore to watch TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung Qled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our purchase. Dynamic picture, color is absolutely beautiful, we went larger than we have ever had 75inches
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
owner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors and clarity are Outstanding. Many friends have commented on how it makes you feel you are at the football game.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV. The picture quality is incredible. Made the jump from 55" LED to this NeoQLED. Worth every penny.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, seems a little brighter than i like, haven't checked settings yet to see of adjusting makes difference
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Great picture and sound. Does have some glare from a window behind the couch but overall, i highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a power outage and bought a new tv and love it, the picture quality is amazing and i can control with my devices
I would recommend this to a friend


























