Customer Ratings & Reviews
- Model:
- QN75QN900BFXZA
- SKU:
- 6503040
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 75” Class QN900B Neo QLED 8K Smart Tizen TV for its exceptional picture quality, vibrant colors, and sharp 8K resolution. They appreciate the bright and clear viewing experience, as well as the sleek and modern design. While some customers have expressed concerns about the sound quality, the overall positive feedback suggests that this TV meets the expectations of many users.
This summary was generated by AI based on customer reviews.
Samsung qn900
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv love it got it from the best but outlet and absolutely nothing wrong with it
I would recommend this to a friendGreat deal at 40% discount for a display unit that
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal at 40% discount for a display unit that almost new
I would recommend this to a friend- Cons mentioned:Remote control
Open Box Excellent Doesn’t Work. Great TV 3 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is a Best Buy open box excellent of this tv. The tv didn’t work. Samsung’s service company had to come 3 times to fix it. And the tv stand and screws were missing and the remote has severe cosmetic damage. This is not right to sell items that don’t work. What’s going on Best Buy?
I would recommend this to a friendBrand response from Samsung
Posted .AnastassiaB,
I'm sorry to hear of your experience with Samsung's QN800B TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Ease of use, Picture quality
Worth buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent TV, picture great quality, sound outstanding, easy to use
I would recommend this to a friend unbelievable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got the q900b 75inch 8k tv. very impressed and added the sonos speakers and stand to make the ultimate theater setup
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture. Great colors. Great resolution. Looks great.
I would recommend this to a friend Nice TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Like the borderless feature Still have to explore
I would recommend this to a friend- Pros mentioned:Picture quality
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We saw this tv on display in the store and we were hooked. The amazing picture quality and edge to edge bevel-less picture sold us even further. Once it was delivered and installed, the TV turned off after 10 minutes and never turned back on. It was a lemon. To say the least, we were disappointed. Then we called Geek Squad to exchange the TV and they tell us the same TV is unavailable. They tried to get us to buy the more expensive version but instead settled on an inferior tv. Disappointed again.
No, I would not recommend this to a friend Research Before Buying Open Box Clearance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased open box clearance for around $1500. A great deal for an 8K television. However, even though it's a 2022 model, Best Buy did not have the One Connect Box, Samsung did not have the One Connect Box, and it can't be found online. The TV will not work without it, so Best Buy should not have sold it without knowing if a box could be found for the TV.
No, I would not recommend this to a friendWorst TV and Worst Service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8K 85 Inch Tv. It’s very bad experience with this TV. 4th tim repair in just 8 months. First they mentioned power cord issue and changed power board. Now they wanted to change Motherboard also. It’s really frustrating. When I ask for replacement they are saying not possible after 60 days. Doesn’t make any sense to change everything from a TV except the Screen.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
8k amazing video phenomenal picture experience
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8k amazing video phenomenal picture experience links to my samsung S22 galaxy. Only one cable to connect to the TV. Highly recommended!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to spend the extra with the Samsung Neo television and believe it was worth the extras.
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new TV, very vivid color. Love it as a wall mount. Makes my Living room look huge
I would recommend this to a friend - Pros mentioned:Picture quality
Best out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY AMAZING TELEVISION. BEAUTIFUL PICTURE AND SMOOTH AND NICE TRANSITION.
I would recommend this to a friend - Pros mentioned:Picture quality
Na
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is the best. I really injoyed the out come of the was it looks
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful tv. The Quality is amazing and feels like you are in the movies.
I would recommend this to a friend - Pros mentioned:Color
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Very bright and colorful even in a very bright room.
I would recommend this to a friend 75" tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv it's great so far for the 2nd one they delivered. The 1st when there was a low bass sound the speakers on the tv rattled a little bit. For the money I spent there should be NO rattle.
I would recommend this to a friendTV is Defective
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is already having problems, not a year old. Doesn't want to turn on.
No, I would not recommend this to a friendDefective settings app
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was buying the best 8k tv on the market for $5000.until I had to reset the tv. The Samsung SmartThings App for calibration no longer works with this tv which leaves me with a terrible picture for a very high price. Best Buy won’t do anything to help me as the return period is one month past the return date. The floor supervisor was extremely rude and his name is Jerry B. Samsung is working on the app but they don’t know when they will have a fix for me. I paid $200 for the Best Buy Total Tech support program which I thought would cover my purchases. Do not buy this tv until the app is fixed. I will never buy anything from Best Buy again after being a loyal customer for 14 years. Should have used Amazon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DaveB,
We appreciate you sharing your experience with Samsung's QN900B TV. If the SmartThings app is having trouble connecting or discovering your TV, there are a few things you should check:
1. Check for software updates on your phone and the SmartThings app. Please also check to make sure your TV is running the latest firmware version by going to: Home > Menu > Settings > Support > Software Update
2. Verify Bluetooth is enabled on your phone. Keep in mind that if your phone is using Power saving mode, it may turn off Bluetooth. Bluetooth is always enabled on your TV, so you do not need to worry about checking in TV settings.
3. Check the device range. The phone should be within 30 feet of the TV. Also, make sure that there are no obstacles, such as walls or electrical equipment, between the devices.
4. Restart both the phone and TV, then launch the SmartThings app on your phone again.
5. Open the SmartThings app. On your phone, navigate to and open the SmartThings app. Tap the Devices tab, and then tap Add (the plus sign) in the top right corner.
6. Tap Add device and then tap the By brand tab. Tap Samsung, tap TV, and then tap Start to follow the instructions to complete setup.
To provide you with the best image quality, your new TV also features Expert Calibration when the Picture Mode is set to Movie (Home > Settings > Picture > Picture Mode > Movie). This will provide you with an accurate picture with professional-grade picture calibration that delivers true color. To take advantage of this feature, you must be using a Samsung Galaxy S21 or newer.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist