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Samsung - 82" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 253 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 253 Reviews
  • Rating: 4 out of 5 stars

    Great TV for the Price vs. Size

    Posted
    IndyJeepMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Had a 65" Q series full array lighted TV but wanted something bigger for our main room. I spoke to one Best Buy employee that told me I would be disappointed with the side lighting of the NU series compared to my Q series now. I let him get into my head that I was making a mistake in purchasing this 82" NU8000. So I went home and did my research again then went to a different Best Buy and spoke to an employee there. The employee told me exactly what I had thought I would get based on our usage and he agreed I was good to go with the NU. We use this TV for- 1. AT&T Uverse (Fiber) 2. Netflix (Mostly HD, some 4K content) This TV is amazing. I do not regret giving up the full array lighting and going to a side light to get an 82" TV for $3,000. No one can hold a candle to Samsung's side lighting technology. Even with this massive screen the center of the image is bright and crisp, even on STD settings. I've since tweeked the coloring setting a little based on rtings.com and I'm extreamly happy with this TV from standard HD shows to sports to Netflix. Great purchase!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing TV but not without its faults!

    Posted
    nemesis
    • My Best Buy® Elite MemberElite Member

    I am currently using a Samsung Galaxy phone, so I decided to give this TV a try since it is designed to pair well with my phone, and I'm so glad I did! This TV offers an amazing experience when using my phone as I can not only set up the TV with it, but also view what's on my TV on my phone and vice versa using screen mirroring! The picture quality is crisp and clean, this is one of the best sets for playing video games, comes with a simple to use universal remote control, and is easy to setup as it automatically recognizes and labels the input for whatever you hook up to it with HDMI! Having said all that, however, this TV is not without its faults. As a few other reviews have stated, when my TV got delivered, I noticed a bright white vertical streak of light near the middle of the screen that was extremely distracting when watching content that shows a plain background . I had that unit exchanged and the 2nd one had the same issue! I had to go through yet another exchange and my 3rd TV finally looks better and has no white streak in the middle that I can see. Samsung quality control should be better in my opinion. Despite the issues I encountered on 2 of the sets, I still give it a FIVE STAR rating, because there is simply nothing else on the market that gives you this much screen size, quality, and features at this price!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    White spots on screen

    Posted
    TJFlynn6
    • My Best Buy® Elite Plus MemberElite Plus Member

    TL;DR I've now had bright white spots in the middle of 2 of these that I picked up from BestBuy...not good. I have been holding out on replacing my 2013 70 inch Vizio looking for the right balance of performance and price. I found this 82 incher and thought it would be perfect. I ordered one, went and picked it up...brought it home and got it all setup only to find that there were 2 bright white spots in nearly the very center of the screen that were very noticeable and distracting. I decided to return it to Best Buy and get another one so I had to pack it all back up, bring it to the store, explain and show them the problem and then they ordered me a new one. A week later I went back to the store to pick up the new one, bring it home and set it up...and it has the same problem in nearly exactly the same spot except it was 1 bright white spot instead of 2! Not sure what's up with these or if I just have bad luck but I can't imagine keeping a brand new expensive TV with this sort of problem so looks like I might just need pack this one back up and return it...maybe get a different brand or go back to my old Vizio.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Picture

    Posted
    70JMB
    • My Best Buy® Elite Plus MemberElite Plus Member

    I upgraded my 70" VIZIO to the Samsung - 82" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR. I'm not high speed or high tech so I can't pour out the technical spec differences as such; there is a noticeable advancement in the picture quality and audio. The colors are more vibrant and some scenes actually look like it's coming out of the TV, sort of a 3D effect (Note: using 4K Blu-ray DVD's). My set was pretty simple; I purchased an Xbox One S 1TB with 4K Ultra HD Blu-ray over a regular 4K DVD player. You get the same 4K experience and can do more with the Xbox for approximately the same price. The HDMI cable, I purchased AudioQuest - Sky 12' 4K Ultra HD HDMI Cable - Black with blue accents. In a nut shell, I love the set up I have and no regrets purchasing this TV or the extra accessories needed, allowing me to experience the awesome picture quality in 4K. I can't wait till I hit my 200hrs of viewing so I can get it calibrated. Of course the Best Buy Geek Squad was amazing, I love these guys!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Overall I love this TV

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've only had this TV for a couple of weeks. Overall I love it. GOOD -It is instant on. My previous Sharp 60 inch would take a couple of minutes before the picture and sound came on. -I have Netflix and the Netflix app on this TV is excellent. I have not tried any other apps. -I have my receiver connected via HDMI. When I turn it on the sound automatically switches to the receiver. When I turn it off the sound switches back to the TV's internal speakers. -Voice recognition seems to work well for changing channels and navigation. NOT SO GOOD -The TV remote connects via Bluetooth. If you have a programmable remote as I did it will not work. No programmable remotes can operate this TV at this time. -The TV can only support one remote at a time so a second remote will not work. I did purchase another one as a backup since no other remotes will work with this TV. -The TV can detect connected devices. It detected my Onkyo receiver and Sony BD player. It did not recognize my Channel Master DVR. You can manually add devices but the built in list to choose from is very limited. -Manually channel input is clunky

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    beautiful Picture. Smart app, and sound unfriendly

    Posted
    John
    • My Best Buy® Elite Plus MemberElite Plus Member

    Upgraded my samsung 65 to this, and moved the 65 to the bedroom. It's a wonderful piece of work. I couldn't get the app to work on my lg cell, so I couldn't use the wall paper pic app with the TV. You're supposed to be able to take a picture, and upload it to the tv. This gives the TV an artistic forte when your'e not watching it. Sort of turns it into artwork, instead of a big black screen hanging on your wall. I emailed Samsung, and the response was "we'll get back to you" The sound needs a sound bar, and sub. The flat screen design pretty much kills room for decent speakers. I knew that going in and purchased a JBL - 3.1-Channel Soundbar System with 10" Wireless Subwoofer. Awesome essential. I am overall pleased with the TV, and its other capabilities. Streaming, voice recognition, self integration to service ie comcast, and easy set up. Last but not least the picture, colors, and motion smoothness are all stunning.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall good TV. Some quirks.

    Posted
    ERL1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    In all, this is a good TV. It does have some annoyances, though. Out of the box, the picture is pretty bad. It takes some messing around in the settings to get good. If you have good source content, the picture looks fantastic. Throw in a mediocre source, and it's pretty bad. Worse than some other TVs I've seen. Garbage in/Garbage out. If you use an external media player (Apple TV, Roku, etc), things may get irritating. Switching to a soundbar, or using passthrough from a soundbar or receiver makes it so the universal remote doesn't control much. If you plug straight into the TV (ARC is on HDMI4, and all inputs support HDMI 2.0 and HDCP 2.2), the remote will identify the device and work. Pretty neat. However, you'll lose Dolby ATMOS if you have it (the TV will passthrough the DTS+, but not straight ATMOS). I'm going to keep the TV, but I'll admit that I wish I'd have taken a better look (in person) of the Sony 85" 850F.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Wish I had gotten a 75 inch

    Posted
    skfg
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have only had this tv for a couple of days. I am having a lot of eye strain. I sit about 10 ft away from it. Within a few minutes I have a headache. The last tv I had was a 75 inch 4k Sony. No eye strain issues. I also still have a 65 inch 4k Phillips. Honestly, I don’t see any difference in any of the picture quality of any of them. All of the 4k tvs I have look about the same as far as picture quality goes. The sound quality if fine, no issues that some other people are reporting with sound. My only issue is eye strain, but this is a big issue. I am wondering if anyone else is having this issue. If so, does it get better?

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great tv but not for streaming

    Posted
    Bogie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Had my tv for a few weeks and loved the picture in 4K. But when I used the HDMI 4ARC input to stream movies and get audio sent back to my AV receiver and out to my surround sound I got no sound. It worked perfect with my Sony 65in 4K tv. I was on the phone with tech support and I was told Samsung’s software isn’t compatible with my $700 Yamaha AV receiver and I should get a sound bar. I have a very expensive surround sound setup. If I wanna stream movie from Netflix I wanna hear it on my surround sound not a sound bar. So I returned the tv and got the 82in QLED tv coming and hoping the HDMI ARC input sends the audio signal to my receiver if not I’ll let you know

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good value. Quality control questionable.

    Posted
    FreeThinker
    • My Best Buy® Elite MemberElite Member

    After returning the first 2 TVs delivered, the 3rd one finally worked out. Best Buy was great with their price matching guarantee. I only went for this TV, because of the great price I got for this size of a TV. Unfortunately, the first 2 TVs had a white shadow image in the center of the screen whenever a very light picture was being presented. Odd that they both had same issue. Fortunately, Best Buy had no issues with either return. So far the 3rd TV is working out, but beware of the white shadow image in the center of the screen. Somewhat disappointed in Samsung's quality control. Got really adept at mounting this TV onto the mounting bracket. Hopefully 3rd time will be the charm.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture. Free Delivery. No RCA connections

    Posted
    Kenneth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    1. Got a great price on set 2. Free Delivery was excellent considering set comes in such a huge box and I needed it brought down to my basement. 3. Only negative is that set does not have RCA or Component connections. This is huge for me as I have an older surround sound receiver. I bought a separate 4K Blu Ray player that only has HDMI connection. This player cannot hook up to surround setup. TV cannot hook up to surround setup if not thru HDMI cable. This situation is going to force me to invest in a newer stereo receiver to enjoy all of the 4K accessories. Other than this, set is unbelievable. Picture is unbelievable. The kids love the SmartTV functions. I don’t see how this set will not be our go to for football, movies, Netflix/Hulu for many, many years to come.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    RED LINE IN SCREEN

    Posted
    REYN69
    • My Best Buy® Elite MemberElite Member

    BOUGHT THIS TV IN AUGUST , HAD A GREAT PICTURE UNTIL ABOUT A MONTH AGO, NOW IT HAS A RED LINE RIGHT DOWN THE MIDDLE OF THE SCREEN. VERY DISAPPOINTED AS I DID NOT GET THE EXT WARRANTY DUE TO THE GOOD REVIEWS. I SHOULD HAD LISTENED TO MY GUT I WAS GOING TO GET THE LG. THE TV I HAD BEFORE WAS A PANASONIC DID NOT HAVE A BIT OF TROUBLE WITH IT. THIS WILL BE THE LAST SAMSUNG PRODUCT FOR ME. I HAD A SAMSUNG BLURAY PLAYER THAT CRAPPED OUT ON ME A FEW YEARS AGO ALSO. NO I HAVE TO GO THROUGH THE HASSLE OF GETTING IT REPAIRED AFTER PAYING ALL THAT MONEY !

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      REYN69,

      I am sorry to hear that you are experiencing red line issues with your NU8000 TV.

      We back the Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Please reach out to us so that we can provide troubleshooting or begin warranty service.
      You can contact our Customer Support toll-free at 1-800-SAMSUNG.
      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at  https://twitter.com/messages/compose?recipient_id=18768513.

      - Samsung Ambassador Samsung

  • Rating: 1 out of 5 stars

    TV Failed In 4 Days!!!!!

    Posted
    BrianDavid
    • My Best Buy® Elite MemberElite Member

    It started out like a great first date, with so much potential. But then after 4 days it died. Literally. It powered off, then never turned back on. Or I should say, continued to turn itself on and off repeatedly. It would show the start up logo, then show a fuzzy screen, a Samsung logo with lines through it, then it once showed the new TV start up screen again, then oops shut down again, then the Samsung logo, some more fuzzy screen....this turned into a great 82" piece of crap....thank god its 4 days in....RETURN....BYE BYE!!!!!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    warranty replacement

    Posted
    grumpyoldfart
    • My Best Buy® MemberMember

    had a less than 2 year old 75" Sony w/full array backlight that failed on me (glad i got the xtended warranty). The repair tech said to stay away from Sony, their panels are failing left and right. The warranty company wouldnt cover the price of the full array Samsung QLEDs so I went with this one. Good HDR and color performance but of course, since this TV is edge lit, it cant compare to the pic quality of a full array unit and Sony's upconverting processor; namely blooming issues in dark scenes and upscaling less than 1080p content. Other than that, good replacement. I would have given it 5 stars if I hadnt been spoiled with my last Sony.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Use the free consulting service!

    Posted
    CBJB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Geek Squad was perfect. We scheduled a free consultation with Sheldon and he was great. We wanted to move a TV to another room to make room for the new one and had a couple of steps to get everything where we wanted it. It went well and the guys knew exactly what we wanted and had the time planned to do it right. We love the TV! 82 inches is perfect for our great room. We had to play with it to get the settings exactly how we wanted them for watching movies and used our old Yamaha receiver and Klipsh speakers. We are so happy!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Issues with black screen

    Posted
    SAMSUNGISSUES
    • My Best Buy® MemberMember

    I purchased this tv at a military NEX store. Positives are the TV is large and handles XBOX ONE S games really well. One issue I just started experiencing when using an APPLETV 4K, streaming Youtubetv, on HDMI input 2 is that the screen will randomly go black as if it’s refreshing and then it comes back on. I’ve tried 3 different HDMI 2.1 cables and still have the issue. I have not had the issue with XBOX ONE S connected to HDMI input 1. Has anyone else experienced this? I had issues with a previous Samsung big screen and switched to Sony and LG. This will likely be the last time I buy a Samsung.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      SAMSUNGISSUES,

      I am sorry to hear that you are experiencing random black screen issues with your NU8000 TV.

      Samsung is committed to providing the best possible product experience, quality, and value. We back the Samsung xxx with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Please reach out to us so that we can provide troubleshooting or begin warranty service.
      You can contact our Customer Support toll-free at 1-800-SAMSUNG.
      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at  https://twitter.com/messages/compose?recipient_id=18768513.

      - Samsung Ambassador Samsung

  • Rating: 5 out of 5 stars

    Massive!

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been rockin' the same 56" projection screen tv for about 15 years now and my wife said i deserved an upgrade. Not like I'm really going to argue. This thing is huge!! The picture is so much more clear and the blacks are so much darker. The built in speakers actually sound pretty decent too (had to use them for a couple days as my old receiver didn't have hdmi capability, that's definitely fixed now). If you have the room, i say go for it. I have zero regrets.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Large-scale conference room TV

    Posted
    JPG2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This 82" Samsung TV was installed in a 3-part conference room. It replaced a smaller 70" TV. All 3 conference rooms have the TV's connected together for sharing a computer/SmartBoard signal or independently when used as a single conference room where employees connect laptops for their presentations. It's nice that larger sized TVs are more affordable, scales better in terms of conference room sizing/participant viewing and takes advantage of 4K resolution, which is a must.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My Gift to Myself

    Posted
    RayRay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I absolutely love the quality of this tv. I have been waiting quite sometime to upgrade the size of my family room tv. I have bad eyesight and wanted to get something larger than the 55" I had in the room. This tv was the answer! I spend more time in the family room now. Movies and regular shows are so much better now! I don't have cable and the antenna shows crispy clear. I do recommend pairing the tv with a nice sound bar though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredible HUGE size 4K TV yet very affordable

    Posted
    npham1212
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I own 2 large to huge size Samsung 4K TV's model year 2017 and 2018. The color picture quality is amazingly vibrant yet very attractive to watch. Our video watching habit ranging from nature beauty to action movies... Rarely I recall we were unhappy with these 2 TV's. Model 2018 has incorporated Bixby, a feature that Samsung had integrated into Samsung phones a few years back, yet honestly I really wish it wasn't there. Just my personal taste.

    I would recommend this to a friend