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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $3,999.99

Customer reviews

Rating 4.9 out of 5 stars with 127 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the 82" Class Q80 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and deep blacks. They appreciate the ease of setup and the great value for money. While some find the remote control a bit simple, most are pleased with the smart features and the overall performance of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 127 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best all around. Picture quality crisp. Sound is clear with 4.1 surround. Mounting is easy and ready. Upscale shop 1080 to 4K works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    This TV is awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung as far as ease of use and picture quality...Love it although I’m still learning the features!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Gorgeous picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love everything about this TV. Picture is stunning and the controls are easier to use than the last tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver Happy with the quality of this Tv Colors are bright and vivid and refresh rate is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard good things about this tv. It did not disappoint. The only bad thing (which is not really bad) is it does not support DolbyVision, but considering that nothing on the market can take full advantage of this technology yet anyway, it is a small issue. It has an unbelievably good picture. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality picture and very easy to operate. Has a very high resolution watching in 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture...our first SMART TV...easy to use, with a lot of options.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV with a great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced under warranty a Q60 82 inch TV with the Q80 82 inch. Even though the TV is huge the picture is crystal clear even up close. Sound quality is good, but you do have to turn it up into the 40's range at times. I'm not crazy about Samsung's new remote with very few buttons and no direct Channel input. The TV was mounted on the wall by The Geek Squad. Overall happy with the my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for my open concept kitchen/living room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases this year for many reasons. First, 82" is the perfect size for a huge room. Second, the brightness is more than enough to overpower sunlight when I want shutters open. Third, the viewing angle is phenominal. Fourth, the picture quality is excellent and I think is at par with the Sony 950g.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality and easy to program.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television, great picture and easy to navigate settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome pic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the menu is easy to use, the setup was fast and a great pic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture with feature-rich technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 82" Q80 series is absolutely stunning in our home. We had it hung on our wall in our game room and thoroughly love the picture and the features it has included. We are really excited now that football season is here so we can enjoy the game better than being there!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new tv! Such a great size and color and image!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Large TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good TV with crisp picture and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I install home theater equipment for a living. A few years ago, I purchased 2 brand new Sony 4k tvs. Unfortunately, the picture quality was ok at best. I also didn't realize until after I purchased them that they did not support Apple TV. Fast forward to now after purchasing my Samsung 82" Q80, I now want to give my Sony 65" and 60" TV's away. The Samsung is sharp, vivid, vibrant and almost 3 dimensional in comparison to the Sony or anything else. I'll never purchase or recommend anything else to my clients but a Samsung television!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. And the price was great. Picked this up on sale and saved a lot. When I turned it on it was like being in the movie. Football games are amazing. I was debating on this or the Sony 950 and went with this for the sale price. Was very happy with it and now wanting another one for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Extraordinary TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv a month ago , best buy did the set up very simple they were in and out within less than an hour . All my components were hooked up including my surround sound. Picture sharpness and color are mind blowing. Excellent , excellent quality and Samsung has the best service by far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 82" QLED Samsung tv is just simply awesome. The picture is jaw dropping and the size is amazing. The stereo sound is great and the features are really great. Overall, a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is incredible! The blacks are inky and dark. The brights are extremely bright. The menus are snappy. The remote is a little over simplified, but can be used to control most devices. When watching 4K blue rays, the picture is incredible. Zero dirty screen effect. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality - very good off axis viewing. Like everything about it except for one thing; it will not automatically start the A/V reciever when the TV powers on. Have searched for a resolution and apparently this is a well known issue with Samsung TV's.

    I would recommend this to a friend