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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 891 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 85" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, large screen, and reasonable price point. Many users have praised the stunning visuals and deep colors, while others have appreciated the ease of setup and user-friendly interface. However, some customers have expressed concerns about the weight of the TV, limited number of HDMI ports, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 891 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good TV but serious Defect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great color picture but serious defect with backlight bleeding into the dark areas of the television. This is my 2nd TV as I returned an 82 inch with the same issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85 crystal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I like,,,,,,,, I love,, ,,,,,,,,,,,,, ,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, very good quality, very recommended, and the TV was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    huge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely amazing tv love it best purchase for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, perfect in my room with this is the 3 tv Samsung that I own. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying it again ugh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken after it was barely touched on the screen not a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 85 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new TV, it’s the largest I’ve ever owned and it is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the best on my home movie theater , I fill recomendable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, gotten lots of compliments from friends & family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal grrrrrrrrrrrrrrrrrrrrrrrrrrrreat deal thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is best viewed straight on. Any variance left or right the picture quality suffers significantly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for unfortunately!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung you let me down this time. But I guess you get what you pay for. After one month the top LED panel went out, such a disappointment and a hassle since I had it mounted to the wall. I switched to Sony for an 85”. I have a house full of Samsung TV’s and I can’t say I will buy any more once it comes time to replace them as build quality seems to be getting worse. I hope Samsung can change my mind as I love their universal remote and interface. But when buying an 85” for $1700 you get the quality you pay for I guess. Best Buy was great to work with helping me do an exchange. Thank god I had geek squad protection. Samsung customer service was terrible to work with, never returned my call, and when I did get an appointment they cancelled it when I didn’t pick up the phone. Called geek squad, came out two days later, exchanged it that day. Five stars for Best Buy they know customer service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in 2020 and we are still loving this tv! Everything works perfect, Great quality picture. Room for improvement on the audio just wish it was a little louder

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 85" Class-8 Series-4K UHD TV- Smart-LED-with HDR (NO good)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Myanmar,

      I am sorry to hear that you are experiencing issues with your TU8000 4K Smart TV.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller
      Please reach out to us via any of the following so that we can provide troubleshooting or begin warranty service:
      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv picture is great love this tv would def buy again!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great mid range priced TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Color is amazing. If you're a gamer like me, this TV will do an amazing job for you. Looks great with movies, sound is good, apps on the TV are great. I would recommend this to a friend for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture and great sound with eARC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third 8000 series Samsung screen so maybe we're biased or more likely this is the best picture quality for the price. This latest model added Netflix and Amazon Prime Video buttons to the remote - very handy. The best new feature is the eARC HDMI port that transmits surround sound through the HDMI cable to your AV system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is freaking fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is aWe$oM€... just freaking fantastic. The feet have 2 different stance positions (1) wider or (2) a little more towards the middle. When measured from leftmost tip of stand foot, to rightmost tip of stand foot, the feet are 67" apart, and when in the more middle spot, the tips of the feet are at 54" apart, which was an important detail missing when I was trying to figure out if I could get it to fit on my stand. I ended up having 2 identical stands, side by side, and it worked out great. The screen is huge. The pic is great. Worth every penny. The best money I ever spent. The screen is so huge that when I first started playing Xbox on it, I was getting mild motion sickness from the screen moving around so much when playing Call of Duty - which I never would've guessed would happen from a TV?!? I adjusted to the screen movements quickly and no longer get the motion sickness, and absolutely love the tv! Bottom line... Buying this = Best. Decision. Ever. I will never go back to a smaller TV after this! If you are thinking about buying this, just do it. So worth it. So amazing. Thank you Samsung! I never had anything like this when I was a kid and now my kids have the "big daddy" of TV's to enjoy! Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 5 out of 5 stars

    A Biggie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, nice full veiw TV. Remember to get a sound bar for best sound. Ez set up, tv recognizes all devices especially same brand devices, its big going to need help with putting on a stand especially being mounted. If going on a stand make sure the stand table is wide enough for the feet on this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good TV with some minor annoyances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an overly picky person. If I can see what I'm watching and the colors are good then I'm generally happy. You'll see tons of reviews of tvs with "washed out blacks" or backlight bleeding, or any other number of items that 99% of people won't even notice. As for this tv I have it in a basement, but even with all our lights on it's plenty bright. Blacks look black. Colors are good. It turns on and off super fast. It has plenty of input options as well. The UI leaves something to be desired though. I hate the fluid motion settings that give the "soap opera effect". Turning them off was a chore because if you turn another option back on it can re-enable 5 other options. Also having to make sure our PC and the tv were running at the same FPS was a bit of a pain. The other major con is not being able to get rid of the advertising they put on it. It's a $1500 tv and they put ads on it. If I could find a way to "hack" the tv and remove all the bloatware on it I would. Overall though I really like the tv and it works perfectly fine for our needs as a multimedia tv hooked to our PC.

    I would recommend this to a friend