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Customer Ratings & Reviews

Your price for this item is $285.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.7 out of 5 stars with 474 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 85” Class QN85C Neo QLED 4K UHD Smart Tizen TV's picture quality, vibrant colors, and ease of use. Many appreciate the TV's excellent quality and reasonable price for its size. However, some users find the remote control less than ideal and the operating system could be more intuitive. Overall, the positive feedback on picture quality and ease of setup outweighs the negative comments regarding the remote and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Color
    Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    FANTASTIC TELEVISION VIBRANT COLORS

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. The for the size and style this is very sleek looking, The colors are extremely vibrant with a slim design perfect for mounting. The solar based remote. is a nifty idea along with their interface and app selection. if I had to critize the TIZEN interface is limited so you cant access certain apps in addition the remote I wish it was backlit for easier view at night. Otherwise epic purchase. Side Note: This is 3rd floor living room next to patio with light coming inside very minimal to almost no glare. I also bought the 43QN90C (Wondderful) Quality of the speakers is fine but I knew I would connect the SONOS Sound bar to my system so I dont rely on it much TV DOES HAVE EARC

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    85 in TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then TV itself is superb. However the remote that comes with it is not that responsive for a big tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JetleeC,

      We appreciate your feedback on the remote response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN85C TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Awesome, awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astounding picture. If you’re looking for an 85” TV and don’t want to shell out $10k, look no further than this TV. I bought it from Best Buy on 8/10/24. I wanted to have it for a couple months before I reviewed it. I’ve had a 65” plasma (Panasonic) and a 75” LED (Sony). This 85” Samsung blows the Sony away so far as picture quality is concerned. The plasma’s deep black may be a skosh (sic?) better, but overall, even at 20” larger, this picture is better. Some have complained about the remote. Really?? The remote is thin (both width and thickness) but that’s a bad thing??? Who cares? Takes up less space. The remote is solar and Samsung should have included the charger, but I got it online for like $10 bucks. The set itself is awesome. I paid $2k for it at Best Buy and frankly, it’s worth much more. If you buy this set you will be very happy, believe me. God is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system, Remote

    Rated 4 out of 5 stars

    Happy owner....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, the picture quality is really stunning, and it does it all without using as much energy as my old 65" TV... it loses a star because of the Samsung operating system which is not super intuitive and the remote controls are just 'ok'.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Great 85” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture quality and was easy to get setup. The remote is small and volume adjustment needs time to get used to.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Samsung 85” Neo QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good choice for the money. The interface takes getting used to since the remote control uses the screen for most functions.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 1 out of 5 stars

    GARBAGE REMOTE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why 1 star? I have this TV and I'm literally replacing it with another brand because of the remote! The TV is great! The remote is ABSOLUTE garbage, actually that's not fair to garbage, it's worse than that. One day a knat was flying by and had gas, yup that changed the channel. I AM SO SICK AND TIRED OF THIS PIECE OF CRAP REMOTE, ILL NEVER BUY ANOTHER SAMSUNG AND I WON'T GO BACK TO BEST BUY... And I spend a lot there! THAT'S HOW AGGRAVATING THIS THING IS, I CAN'T WAIT TO GET IT REPLACED AND GIVE IT AWAY!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      WadeWilson,

      Thank you for sharing your thoughts on the SolarCell Remote. We'll be sure to pass this along to our design teams.

      If there is anything else that has prevented you from rating your QN85C higher than a 1-star, please know Samsung is here for you. You can always reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung