Customer Ratings & Reviews
 Product of KOREA WARRANTY VOID IF REMOVED SAMSUNG ELECTRONICS CO., LTD.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6447/6447127cv14d.jpg)
- Model:
- MZ-77E1T0B/AM
- SKU:
- 10362481
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Frustrating new hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told I needed new hard drive. Had the Geek Squad install it but I am finding out that some of the things I had on my old one are not on the new one. Very frustrating.
No, I would not recommend this to a friendGreat for computer updating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product - works well and improved performance
I would recommend this to a friendBest SSD on the Market!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best SSD on the market & even better when it's on sale.
I would recommend this to a friendLove it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! I’d recommend to anyone looking to get one.
I would recommend this to a friendDoes what it says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected... It's an SSD take it put, put it in...
I would recommend this to a friendBrand response from Samsung
Posted .NoIdontthinkIwill:
Thanks for choosing the Samsung 870 EVO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Thank you for choosing Samsung!
~ Samsung Memory
Great upgrade for pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ssd makes my pc very fest.(fast on loading time).
I would recommend this to a friendTop tier ssd
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ssd that will provide fast and reliable storage
I would recommend this to a friendCareful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the drive itself works great, purchasing it as a replacement operating system drive needs to be done with caution. Hoop jumping and third party software necessary to accomplish. I ended up replacing a secondary drive with this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Talleldo:
Thanks for sharing your experience. I'm sorry that your experience fell short of expectations.
Your feedback is appreciated and important in helping us provide crucial factors regarding customer satisfaction. Should you ever decide to give Samsung memory products another try and have concerns or questions, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Expensive but convenient
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have time to wait, I would order from amazon other wise get it from the store
I would recommend this to a friendgreat SSD
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great SSD for the price. going to buy another one.
I would recommend this to a friendLoved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. It freed up so much room on my computer!
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much needed upgrade for my old computer. Wished I had done it sooner.
I would recommend this to a friendWorking good so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good so far. Slower than the NVME SSD I migrated from but I expected that.
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture - good price - I am enjoying this great picture
I would recommend this to a friendSsd
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very capable of running software for what used for.
I would recommend this to a friendAllgood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish it could come with windows installed already.
I would recommend this to a friendBest Buy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it, great picture quality. Easy to set up
I would recommend this to a friendUnreliable.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 4 of these to replace 4 850 EVO drives that failed after 5 years of use in a NAS. In less than 3 months, 2 of the 4 have already failed. The 1st one failed a few weeks ago and Samsung sent me a replacement. Inserted the new drive and while the RAID was being rebuilt, a 2nd drive became critical. I now have to have that one replaced as well. I assumed that I could trust these drives after having no problems with the 850 EVOs. Clearly, these aren't reliable to have 2 out of 4 fail in less than 3 months. Will switch to WD RED SSDs in the future.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Taylormade:
I’m very sorry for the difficulties you’ve experienced with your 870 EVO SSDs. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 870 EVOSSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you soon.
- Samsung Memory
Drive Failed and Lost Data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drive failed after first use. Sent to one of the top professional data recovery companies and they were not able to retrieve the data due to Samsung's heavy encryption. 15 years of important data files and family photos GONE forever, as well as $100 for the price of the SSD. Waste of money and a devastating loss. Would NOT recommend unless you can afford the risk of losing your data.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LNG0212:
I’m very sorry for the difficulties you’ve experienced with your 870 EVO SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
- Samsung Memory
Does not last as long
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 of these go out on me within a couple of years, take that as you will.
I would recommend this to a friendBrand response from Samsung
Posted .JerryH:
I’m sorry to hear that your experience did not match your expectations. Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung. We look forward to hearing from you soon.
- Samsung Memory
