Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1033 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,033 reviews
  • Rated 5 out of 5 stars

    Easy to install, easy to use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely thin but works great. Havent had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved our PS4 Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacement for our failing our PS4 Pro spinning disk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ssd

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my laptop made a huge difference in the boot speed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeks need help!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was fine, it was the geeks that couldn't get it together and had me take my computer back to them three times!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      DianaG:

      It’s unfortunate to hear your in-store experience fell short of your expectations. We understand your frustration, and you may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on setup, features or usage of your 870 EVO SSD, Samsung is ready to help. You can reach us at:

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    TB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this item that I purchased in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed and was happy they had it in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy! Well put together and a high quality product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with the Service and Results. Thank You!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was able to replace my hard drive and download my data. It was accomplished before a Zoom meeting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast for geospatial data.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2TB internal SSD for big geospatial data storage. Working great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It performed fine while it lasted.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only lasted about 18 months. Started throwing windows errors when booting. I couldn't get any repair options to work. Reformatting the drive and trying a completely fresh install of windows didnt remedy the situation at all. Probably just got a bad one as I've never had this problem before.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      ScottG:

      I’m very sorry for the difficulties you’ve experienced with your 870 EVO SSD. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Samsung 879 EV2TB Internal Hard Drive Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Samsung 870 EVO 2TB hard drive is light years faster than the 2015 model it replaced. Love it! The Geek Squad recommended an upgrade and installed it for me. Great choice! It runs cooler as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember this is an internal ssd not external ! ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung hard drives. Got this drive for a game drive works great. Will always recommend Samsung hard drives I put them in all my builds. Expensive but worth the money. Never had one fail.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't use out of box - missing hardware.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be able to provide a more comprehensive review of how this drive actually functions once I'm able to properly use it, seeing as Samsung elected to not include either a SATA data cable or the necessary screws to mount the drive. Until I can purchase those and actually use this drive the review is "Unable to use due to Samsung's choice to not ship components".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      NDaleramai: Thank you for purchasing the Samsung 870 EVO SSD. Please know that these drives are not delivered with mounting screws since motherboard manufacturers typically provide the specific screws and spacers that fit the proprietary needs of each motherboard.

      Should you have questions or need assistance using this product, please contact Samsung Customer Support.
      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    My review for the samsung SSD I bought.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and afordble price. time around for pikcup is kind of long and cab be shorter for pikcup from the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screws loose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have micro screws to attach device. Have to go to Amazon for them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JeffreyM:

      I’m sorry to hear that your out-of-box experience fell short of your expectations. Please know that these drives are not delivered with mounting screws since motherboard manufacturers typically provide the specific screws and spacers that fit the proprietary needs of each motherboard.

      Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    great ssd

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for games tons of fast storage. would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid, fast ssd

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a dated ssd with this model, come the old drive, same operating system and everything, but it's booting way quicker with this new model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer stuff

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive which really sped up the processing ability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 870EVO

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent SSD unit. Compact size. Good value for the price.

    I would recommend this to a friend
Sponsored