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Customer reviews

Rating 4.9 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers recognize the 970 EVO Plus 1TB Internal SSD PCIe Gen 3 x4 NVMe as a high-performance drive that's easy to install and use. Positive feedback frequently highlights its speed, ample storage capacity, and reasonable price. While some users noted that the drive may generate a bit more heat without a heatsink, the overall experience is overwhelmingly positive. The small size is also mentioned, with some seeing it as an advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,500 reviews
  • Rated 5 out of 5 stars

    hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. will buy again. thanks best buy. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Love it !! Best quality on the market!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ssd m.2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never use a different m.2 chip in any of my builds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement over stock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good replacement over stock.........................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    unsure if needed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems, but unsure if actually needed. Geek squad sold before actually looking at the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save up for the 2tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, but it’s like refined air. If you want the pro, save. 1tb is not enough but Samsung sets the bar on nand. I like it but there are others that perform well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and it worked. Big improvement in throughput.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Support BEYOND Expectations!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are products. There is little retailer loyalty today, everything is price driven. So how does a company stand out? Employees! Best Buy Mansfield, TX I had the best customer service experience I've had in...years. I scheduled and appointment with the Geek squad and had THE BEST sales and technical support I've probably ever had. Seth and Ed are fantastic! They helped me get a failing computer back up and running just in time for Christmas. I can't say enough about these two guys...awesome! Awesome support!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Old stile disc that do not work with RAID mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product took away 24 hours from my life and crushed my windows, 2 stars for didn’t burn my laptop, and poor work under the RST driver. I have absolutely new laptop dell G7 7700 with 2*m.2. So this one was added just like the second for games and videos. I didn’t want to take away my second m.2 and change the location of the window. RAID is the present and future technology when you use 2+ m.2, so no ACHI anyway, but I honestly tried and got a blue screen (sure, but I found this out after I got it). History. At first, it was installed under the RST driver. The system saw it and I add it via partition. Samsung driver couldn’t find the disk and didn’t install it (because it doesn’t work with RAID mode and works only with ACHI). So Magician showed issues with driver and didn’t show temperature, health, speed, migration. So you don’t have full opinions to monitor your super expensive disk. After 2 hours of reading the community, I tried to change RAID to ACHI via safe boot, when the safe boot was off- finally got a blue screen. I get back to Raid. I also tried to set the Samsung driver manually and crushed the windows (factory win10). Anyway, it was reinstalled ( Samsung technical support also advised it). No normal work with factory Win10, The same with Win Home (that was downloaded via Support Assistant right from the laptop). Hours of dancing and nerving what will be next... But No result! 3 windows reinstalling. No dancing anymore, I'll not give a try ACHI anymore)! I decided to exchange it for an American brand disk and was super surprised. You can find my review, that It perfectly fits RAID mode without dancing and making any setting....just set, install, relax.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      :Vally:

      Thank you for your review of this Samsung 970 EVO Plus SSD. Your feedback is appreciated and important in helping us provide crucial factors regarding customer satisfaction.

      Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      We hope you will consider Samsung again in the future

      ~ Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Awesome speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to top off my new build, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid investment for speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive. Faster boot times and faster program loads

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally got this to upgrade my ps5 memory. Used this on my laptop and ditched the bad hdd in it. My laptop has never been faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like intended the software is top notch A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs on this beats the 970 Pro, and is $100 cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a new PC build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a new PC build as a boot drive. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    minimal loading times, loving it!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best SSD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast read/write specs. My laptop loads in 5 sec now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Samsung still the gold standard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great SSD, average rating due to price and over-saturation in the market from other brands with lower price points for virtually similar performance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very hesitant about trying something like this to replace my hard drive but it proved me wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great SSD!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy installation, great support!

    I would recommend this to a friend
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