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Customer reviews

Rating 4.9 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the 970 EVO Plus 1TB Internal SSD PCIe Gen 3 x4 NVMe as a high-performance drive that's easy to install and use. Positive feedback frequently highlights its speed, ample storage capacity, and reasonable price. While some users noted that the drive may generate a bit more heat without a heatsink, the overall experience is overwhelmingly positive. The small size is also mentioned, with some seeing it as an advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,500 reviews
  • Rated 5 out of 5 stars

    Works great !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using for over 2 months now and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Pricey but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD works well but is a bit pricey. Unless you're doing some high speed file transfers I don't know if it's worth the extra dollars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 970 EVO Plus 1TB Internal PCI Express

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung SDD was easy to set up and is working great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this NVMe M.2 SSD installed into my PC. I got home and installed it into my motherboard and booted to BIOS and my BIOS would not pick up the SSD. I shut it down and ensured it was plugged in well and booted again but it didn't pick it up again. I shut down and put it into the second NVMe port and it also didn't pick up in BIOS. I checked my motherboard firmware and I was behind a couple levels so I updated the BIOS to the lasted level and checked BIOS again but still, it wouldn't pick up in the bios. I then decided to pull it out and pulled the SSD out of one of my laptops and put it into my motherboard and booted to BIOS and that NVMe drive detected correctly. I boxed this SSD back up and took it back the store. I had this drive in my possession an entire of maybe 2 hours. When I took it back to the store the customer service rep looked at it, walked off and chatted with this manager I guess then he came back and said we'll take it back this time but next time we won't take a drive back in this condition. I'm like what condition? He said there was "residue" on it. I'm like dude, I had this thing for maybe 2 hours, it came out the box like that. He was all like, no way. He talked to me like I was a criminal when I've bought so many products from best buy. Not a good experience. After the return I purchased Western Digital NVMe drive and that one worked just fine. I live in Houston and there's plenty of other electronics stores to shop from. Don't think I will be buying anything from Best Buy for awhile after the way their customer service rep spoke to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ssd. Easy to install and get going. From out of the box into the pc i would 100% buy this product again !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but ..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but i could tell the performance slowed down after some time even having more then 50% capacity left

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty good and fast. Bought it I believe for under 100 dolllars and was able to get it installed and working

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Come on Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is stellar, however Samsung's own software (Magician) hasn't been updated to recognize the 970 EVO Plus. Not acceptable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MikeD:

      Thank you for purchasing the 970 EVO Plus NVMe SSD. I am sorry that you are experiencing issues using the Samsung Magician software. If your drive is not being detected after installing Magician, please update the driver to the latest firmware to prevent compatibility issues. If the SSD is connected to a RAID/SCSI storage device controller, it may cause a failure to detect the SSD properly. If this is the case, please install the MS default drivers.

      The latest downloadable Samsung Tools & Software can be found here:
      https://www.samsung.com/semiconductor/minisite/ssd/download/tools/

      Should you need assistance with troubleshooting, please contact Samsung Customer Support:

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Samsung stands behind the quality and performance of every product we manufacture with a limited 5-year manufacturer's limited warranty when purchased brand-new, directly from an authorized seller, like Best Buy.

      ~ Samsung Memory Samsung

  • Rated 5 out of 5 stars

    970 Evo Plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit over priced ( i think) but works great......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and runs but it does fill up fast. This does download really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed hard drive space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud but so far a good hard drive- had to star T over on pall computer settings when getting Best Buy to install so be aware of this.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good SSD.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value hard drive. Got it on sale. No fuss. Cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SSD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good but it’s Samsung so it’s quite expensive

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid SSD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this SSD since purchasing and installing it. Good performance as well from a solid brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not too bad for the price. Works as described. So far so good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time with driver for windows 11. I used the old version to make it work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality product always comes late

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its took very long time for delivery. But I am satisfied with product quality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Buy the 980 for less and better performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this was a great SSD it has been eclipsed by the 980 which is cheaper and offers better performance.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AshleyLee:

      Thanks for choosing the Samsung x970 EVO Plus SSD. I hope that your SSD is meeting your expectations.

      If there is anything, we can do to help improve your experience, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Your thoughts on this model are much appreciated and will be shared with our internal teams towards future improvements.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Great addition to the gaming pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because COD MW 2 I was experncing some HEAVY FPS drops and i could not figure out why. I changed graphic settings, updated drivers, updated windows and updated the graphics card. Nothing worked. Decided to upgrade the memory card i store my games in and it worked. No more FPS drops. (I was using a hard drive - yeah i know… but i had tk make due with what i got at the time). Its defintely pricey - so get it when its on sale.

    I would recommend this to a friend
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