Customer Ratings & Reviews
- Model:
- MZ-V7S1T0BAM
- SKU:
- 6324470
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers recognize the 970 EVO Plus 1TB Internal SSD PCIe Gen 3 x4 NVMe as a high-performance drive that's easy to install and use. Positive feedback frequently highlights its speed, ample storage capacity, and reasonable price. While some users noted that the drive may generate a bit more heat without a heatsink, the overall experience is overwhelmingly positive. The small size is also mentioned, with some seeing it as an advantage.
This summary was generated by AI based on customer reviews.
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read and write speeds fast and reliable. I would recommend this m.2
I would recommend this to a friendAwesome product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i would recommend it to all friends and family
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice sssd. Its only gen 3 but still a good upgrade.
I would recommend this to a friendWorks fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a laptop ssd and is working fine.
I would recommend this to a friendBrand response from Samsung
Posted .Zlam:
Thank you for purchasing the Samsung 970 EVO Plus NVMe SSD. I hope that your SSD is meeting your expectations.
If there is anything we can do to help improve your experience, please know we are here to help.
You can reach Samsung Customer Support via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok but still it is very expensive for a ssd.
I would recommend this to a friendBrand response from Samsung
Posted .Snapshot:
Thanks for choosing the Samsung 970 EVO Plus NVMe SSD. I hope that your SSD is meeting your expectations.
If you have any issues with your drive that cause you to give it only three stars, please feel free to contact Samsung Customer Support any time.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Died after 1 year!! Recurring quality issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Samsung due to their reputation for reliability... but it failed after only 1 year 2 months. Only 10tb written total vs their advertised 600tb endurance. This is a common issue ... look up "Samsung 970 evo plus failure" and you'll see that many others are having this issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KevinH:
I’m sorry to hear that your Samsung 970 EVO Plus SSD did not meet your expectations. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Performance
nvme ssd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works fine and i would review it however because you require 50 characters and wont let me review the way i see fit ill troll this post
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mazrim:
Thanks for choosing the Samsung 970 EVO Plus SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Thank you for choosing Samsung!
- Samsung Memory
Eh..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got the SSD plugged in, it was just fine until I played a game and halfway through the drive would “disappear” from my PC. I couldn’t use a program without it crashing my entire system. I went through various troubleshooting options and no dice.. so I just took it on the chin and returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tommy:
Thank you for sharing your review of Samsung’s 970 EVO Plus SSD. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service.
Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope you will consider Samsung again in the future.
- Samsung Memory
Got bad one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one defectived and I was thinking to replace this ssd but I went for corsair and is more better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Franklin:
We appreciate your feedback regarding your Samsung 970 EVO Plus SSD.
Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope you will consider Samsung again in the future.
- Samsung Memory
reliable and trustworthy brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.meets and exceeds all my projected specifications. very much lookong forward to the next line in this family of products to be released.
I would recommend this to a friendSold me a used m.2 drive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give it no stars I had this part for a build I did recently bought it back in January do to the shortage going on I had the m.2 in storage as soon as I set the computer up it showed that this ssd is used I’m really upset I can’t even get my money back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jgonzaga:
I understand the frustration of your purchasing experience with your seller. I would recommend you contact Best Buy directly for assistance in correcting the situation.
We hope your situation has a quick resolution, and you can soon enjoy the best-in-class reliability and performance of the Samsung 970 EVO Plus. For product feature and usage questions, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Not Good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aug, 2021 - Purchased a Dell Inspiron laptop from Bestbuy. Dec, 2021 - Laptop failed to boot, Geek Squad replaced it with a 970 EVO. Aug, 2022 - Laptop again failed to boot, Geek Squad replaced it with another 970 EVO. I received no reimbersement for either laptop or HDs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LaptopFromHell:
We always aim to deliver a great experience, and it’s unfortunate to hear the 970 EVO Plus SSD did not meet your expectations.
Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Contact Us
We hope to hear from you soon.
- Samsung Memory
Won’t work to upgrade HP big screen laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a HP laptop with a big screen but only 512GB of ESS. The sales guy and 2 Geek Squad “experts” had told me that they could upgrade to 1GB using this memory. I purchased this plus the 1 year Geek Squad service, waited 10 days and they finally gave me the news that this wouldn’t work in an HP big screen laptop. 1 star!
No, I would not recommend this to a friendAre items in cases new?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drive already have files on it and had over 27.3 TB written on the drive. Had just bought it, fresh out of the box, 430 GB used up out if 930 and write protected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Caalum:
I am sorry to hear that you received a product with data already on it.
We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
No longer returnable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 6/20/2020 and I haven't had the time to intall it until yesterday, 8/5/2020. I opened it up and plugged it in and it reads 0.00gb. So it doesn't work and I can't return it. I make $20,000 a year and I paid $230 to a $30 billion company for a product that doesn't work and they won't let me return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Wilson:
Thank you for purchasing the Samsung 970 EVO Plus NVMe SSD. I am sorry to hear that you experienced difficulties.
Please know that sometimes customers are unaware of the formatting and initialization steps that must take place before using the drive. The drive might thus appear "DOA." Samsung does not place any formats on the SSD to allow customers to use it for their specific setup.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
its nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It might be better to get the 970 evo and not the plus. You get twice the "write" warranty.
I would recommend this to a friendDied in a year and a half
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently in read only mode. Died on me year and a half after purchase. Going to start an RMA process. Do some googling, Samsung SSD's have high failure rates and they refuse to acknowledge it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .mikmeh:
I’m sorry to hear that your Samsung 970 EVO Plus SSD did not meet your expectations. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every 970 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you.
- Samsung Memory
Stupid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned out this SSD is not compatible with my laptop and I had to re-purchase another SSD. I can’t find the original box so I guess I will have to take the loss. I can’t review the other item yet because I have to get the drive in the laptop before I can try it out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SSDmistake:
I am sorry to hear your 970 EVO Plus drive is not compatible with your laptop
Please contact Samsung Customer Support so we can better diagnose your interface issue and check compatibility.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you soon.
~ Samsung Memory
Absolutely terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have installed many of these for watches for my family. This was the worst application experience ever. Even the little tabs that were to assist you with application stuck like glue and ruined the shield. I would never buy from this brand again
No, I would not recommend this to a friendDied.......
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just over 1 year and failed. Just past the warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KurtG:
I’m very sorry for the difficulties you’ve experienced with your 970 EVO Plus SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you soon.
- Samsung Memory
