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Customer reviews

Rating 4.9 out of 5 stars with 3500 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers recognize the 970 EVO Plus 1TB Internal SSD PCIe Gen 3 x4 NVMe as a high-performance drive that's easy to install and use. Positive feedback frequently highlights its speed, ample storage capacity, and reasonable price. While some users noted that the drive may generate a bit more heat without a heatsink, the overall experience is overwhelmingly positive. The small size is also mentioned, with some seeing it as an advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,500 reviews
  • Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not be buying a Samsung SSD again. I have had 2 fail completely.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Patrick:

      I’m very sorry for the difficulties you’ve experienced with your 970 EVO Plus SSD. We completely understand your frustrations, and we are here to help.

      Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Your experience is very important to us and we will share your feedback with our product team.

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    A BIG NO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going back tomorrow! This thing sent my new PC into a boot loop and now it tries to boot and shows nothing on the screen even when removed. Screw this product. Samsung should stick to making TVs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DiggyDre:

      I am very sorry to see that you encountered issues with the Samsung 970 EVO Plus SSD and have returned it. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.

      You can reach Samsung Memory Support via any of the below options:
      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783 - Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Your experience with this drive is very important to us and we will share your feedback with our product team. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class products.

      We hope to regain you as a customer in the near future.

      ~ Samsung Memory Samsung

  • Rated 1 out of 5 stars

    Samsung sucks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ssd failed in half a year. The paint on it melted off and no longer works. PC has Ryzen 9 , 3060ti and 64gb ram. Buy a better ssd.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Zurri:

      I’m very sorry for the difficulties you’ve experienced with your 970 Plus 1TB SSD. We completely understand your frustrations, and we are here to help.

      Samsung stands behind the quality and performance of every 970 Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    Samsung 970 evo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally spend 109 on this and it didn’t work, remember u have 15 days to return it smh

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung:

      I’m very sorry for the difficulties you’ve experienced with your 970 EVO Plus SSD. We completely understand your frustrations, and we are here to help.

      Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Contact Us

      We look forward to hearing from you.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    I didn't get this purchase.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get this purchase. Tracking number C11761716257863. on Trac say it's delivered 12/24/20 at 11:10PM, but I didn't see it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Vlad:

      I am sorry to see that you had an unfortunate shipping experience with your seller. I would recommend you contact onTrac directly for assistance in correcting the situation.

      We hope your situation has a quick resolution, and you can soon enjoy the best-in-class reliability and performance of the Samsung 970 EVO Plus SSD. For product feature and usage questions, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung

  • Rated 2 out of 5 stars

    Works OK, failed after one year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it was working it worked fine. After one year it failed (Windows refused to boot from it and the BIOS detected it had failed). Samsung warranty support is hard to find the right place to contact for SSDs, so be aware.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      pcjtulsa:

      I’m very sorry for the difficulties you’ve experienced with your SSD. We completely understand your frustrations, and we are here to help.

      Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Warranty Info
      c) Contact Us

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    Died before 1 year.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died before 1 year. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AlfredA:

      I’m sorry to hear that your Samsung 970 EVO Plus SSD did not meet your expectations. This is not the quality we expect from our products.

      Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Warranty Info
      c) Contact Us

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    Bad drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after a months normal usage as main windows installation

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Selfj:

      We always aim to deliver a great experience, and it’s unfortunate to hear the 970 EVO Plus SSD did not meet your expectations.

      Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Warranty Info
      c) Contact Us

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    Terrible!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! It stopped working in 6 months. Buy another brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bestbuycustomer:

      I’m sorry to hear that your Samsung 970 EVO Plus SSD did not meet your expectations. This is not the quality we expect from our products.

      Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Warranty Info
      c) Contact Us

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    junk product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a month and sent back under warranty still never got back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      wildtrack176:

      Thank you for sharing your review that you had a less than perfect experience with getting support for your 970 EVO Plus SSD.

      We am very sorry for the frustrations you had, and ask that you please call 1-800-SAMSUNG and reference your RMA #. We will promptly assist you towards a resolution.

      You can also reach Samsung Memory Support by direct email: [email protected]

      Support hours are from 8AM – 9PM EST (Mon-Fri)

      Direct LiveChat with our Memory Team is available at: https://www.samsung.com/us/support/?chat=auto

      We hope to hear from you soon.

      ~ Samsung Memory Samsung

  • Rated 1 out of 5 stars

    this product did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product does not work in my computer, I would not recamend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Very good SSD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked flawlessly for me, replacing a Kingston SSD that didn't quite work right. Samsung is more expensive, but in my opinion, you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the storage space and speed of the ssd but make sure you have the correct spacers for your mother board. GREAT DEAL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Would Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good works well and super fast also very easy installation for those who don't build pcs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great ssd for my gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I got this ssd to upgrade my MSI GP62 7rd leopard and I am loving it! It was easy to install and works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great value mobo storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than the 4.0 980 pro, still have the same low profile. Great value and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Still a great option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for extra room to go along with my 980 and 990 pro drives. This might be a Gen 3 NVMe but it is still more than enough for most people in terms of performance. Most people will get hung up on having the newest, fastest drive they can get their hands on and that's fine but if you are on a budget, this should not be overlooked.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazingly blazing fast card. Solid as a rock and will certainly buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this terabyte SSD is great! Installation was easy - just note it doesn’t come with the screw to hold it in place to the motherboard so if you don’t already have one that will need to be purchased separately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, works fast! Easy to install, works well.

    I would recommend this to a friend
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