Customer Ratings & Reviews
- Model:
- MZ-V9P2T0B/AM
- SKU:
- 11522348
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best drive they carried so I bought it on their recommendation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TomR:
I'm sorry that your experience fell short of expectations. We completely understand your frustrations, and we are here to help.
Please give us the chance to gather additional information from you so we can troubleshoot this issue. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Thank you for choosing Samsung.
~ Samsung Memory
drive space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish it came with a heatsink but no biggie stick works great
I would recommend this to a friendPCIE4 champ
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sustained throughout with high IO ops/second
I would recommend this to a friendSamsung 990 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should be wonderful when I get it and Asus motherboard to recognize each other.
I would recommend this to a friendBrand response from Samsung
Posted .Fallout:
I’m very sorry for the difficulties you’ve experience. To get your Samsung 990 PRO SSD and Asus motherboard to recognize each other, follow these steps:
Update BIOS: Make sure your motherboard's BIOS is up to date. Manufacturers often release updates to improve compatibility with new hardware.
Enable NVMe in BIOS: Power on your PC and enter the BIOS setup (usually by pressing Del or F2 during startup). Navigate to the storage configuration section and ensure that the M.2 slot is set to use NVMe. Save and exit the BIOS.
Initialize the SSD in Windows: Once in Windows, open Disk Management (you can search for it in the Start menu). You should see the new SSD listed as unallocated space. Right-click on it and choose to initialize the disk. Follow the prompts to create a new partition and format the drive.
Should you need help or have additional questions, please contact Samsung Memory Support directly.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
it's a nice ssd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great cut my load times and download times in half
I would recommend this to a friendTemperamental. Doesn't always save.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it allows me to save files on it. Other times, it won't. Then again, this device is way cheaper than other memory sticks with that much memory. Guess I got what I paid for.
No, I would not recommend this to a friendAffordable, but what is up with the updates?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do what I need. Still loading it. Frustrated the number of Samsung Magician software updates it requires. Seemingly one per week. Haven't seen any difference with the updates.
I would recommend this to a friendBrand response from Samsung
Posted .REMA:
Thank you for sharing your experience! We greatly value your feedback and will be shared with our product team.
Should you ever have any questions or need help, please know our team is at your fingertips and always ready to help!
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
SKIP this drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive failed within 3 months of installation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AbbyB:
I'm sorry that your experience fell short of expectations. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Disappointed in the Samsung SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned many Samsung products including many of my consoles using their ssd and had great expectations on this ssd. Bought the 2tb Samsung ssd to install in a Asus gaming laptop that was purchased the same day. The ssd would show up on bios after the install and formatting it. When you restart the computer, the SSD would not show in the file explorer. Only after restarting it consecutively 5-6 times it would finally pop up in the file explorer only for it to disappear in the next boot up of the computer. Never had an issue with Samsung product until I purchased this ssd. Retuned it a couple days later and bought a Crucial 4TB ssd instead and has met expectations that I wished the Samsung would’ve met.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Vson:
We always aim to deliver a great experience, and it’s unfortunate to hear the 990 PRO SSD did not meet your expectations.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you soon.
- Samsung Memory
Might work, might not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There may be growing pains with this SSD. My new asus Zephryus M16 refused to recognize it in windows even though it was visible in bios. After multiple reseats it finally recognized once and initialized in windows fine, only to not be visible again after the next reboot. Internet search shows people with various motherboards, computers, and laptops have the same problem. Is it samsung's fault or computer manufacturers? Don't know, but I swapped for a WD Black SN850X and haven't had a single issue
No, I would not recommend this to a friendBrand response from Samsung
Posted .TheFamilyDog:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
- Samsung Memory
Extra pieces
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasnt as easy as everyone said. Needed extra parts to transfer data over to card
I would recommend this to a friendBrand response from Samsung
Posted .DennisJ:
I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help.
Should you need further assistance, know we are always here to help. You can contact Samsung Customer Support directly at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Your experience is very important to us and we will share your feedback with our product team.
Thank you for choosing Samsung.
- Samsung Memory
Samsung 990 PRO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money and time!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .GilQ:
We appreciate your review of Samsung’s 990 PRO SSD. So we can better understand the problems you’re experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Bricked in less than a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year and it bricked. I've had so many Samsung drives over the years with zero issues (some running 7 years+). Maybe a fluke? Performance was amazing when it worked.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JMCB1001:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you soon.
- Samsung Memory
Live Fast & Die Young
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Likes: (previously) reputable brand, insane PCIe 4.0 speeds, insane PCIe 4.0 speeds DISLIKES: These drives wear out and Die Super Fast!! Google it before you buy!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .MasterofEvil22:
I’m sorry to hear that you’re not fully satisfied with the performance of your 990 PRO SSD.
Samsung has looked into certain customer inquiries about abnormalities pertaining to the 990 PRO SSD’s S.M.A.R.T.
It has been determined that these abnormalities were caused by issues with the 990 PRO SSD's firmware. Accordingly, a firmware update capable of resolving these abnormalities has been released.
Please go to the below link to download the update:
https://semiconductor.samsung.com/consumer-storage/support/tools/
If you need further assistance, please reach out to us at Samsung Memory Support:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
990 pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the extra money...the read/write speed is so insignifant, that I would just go with 970 for almost half the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RyanW:
Thank you for sharing the speed issues you are experiencing with your Samsung 990 PRO SSD. This model is designed to deliver speeds of up to 7,450MB/s Seq. Read & 6,900MB/s Seq. Write.
Benchmark test results may differ depending upon the system environment, host software and hardware configuration. I encourage you to call Samsung Customer Support to better diagnose and assist you with your speed issue.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Piece of junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this for the value. And was Going to use it to expand the The storage space in my brand new computer. 2 Days after I installed it and loaded it, it failed. I had to return it purchase a different. SSD and start all over. The interesting point is that I was hesitant at first. Because I know of the problems. The sand disk has had with these but I went ahead anyway. I guess you live and you learn. I should have followed my gut in the first place and purchased a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Strawberry:
I am very sorry to see that you encountered issues with the Samsung 990 PROSSD and have returned it. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope you will consider Samsung again in the future.
- Samsung Memory
Help me choose!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like it, but i wanted the 4 TB version. I finally purchased the 4 TB version. I'm still undecided which to use as a storage and main drive, I wont install yet till i get some feed back! thanks
I would recommend this to a friendBrand response from Samsung
Posted .JohnE:
I’m sorry to see that you are having concerns with your 990 PRO SSD.
So that we can better troubleshoot towards a solution, please reach out to Samsung Support at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung, we hope to hear from you.
- Samsung Memory
Defective 990
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about a week. Randomly it stopped showing up. Would have to restart Laptop several times before it would show up again. Tried every tutorial to try and fix. Samsung driver and magician app would not even install and operate. From my experience and previous with Samsung… they are not very plug and play friendly compared to other brands, i have read that the 980 has way less issues than the 990.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrandonB:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
Drive Died
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to upgrade my internal NVME SSD, and the drive ended up failing within 6 months of purchase / install. This is apparently a known issue with Samsung NVME SSDs too so just be forewarned if you're planning on buying. I ended up buying a new WD. https://eu.community.samsung.com/t5/computers-it/2tb-990-pro-dying-faster-than-it-should-despite-new-firmware/td-p/8523681
No, I would not recommend this to a friendBrand response from Samsung
Posted .Adam:
I'm sorry that your experience fell short of expectations and for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Nice Speed but bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast real fast but make sure you check for firmware updates or you could lose a lot of data. Had to get a refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .norton712:
norton712:
I am very sorry to see that you encountered issues with the Samsung 990 PRO SSD and have returned it. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope you will consider Samsung again in the future.
- Samsung Memory
