Customer Ratings & Reviews
- Model:
- MZ-V9P2T0B/AM
- SKU:
- 11522348
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Stay away from Samsung!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy a Samsung product. They are total garbage, and their customer service is the WORST!!! They have stolen my money, given me incorrect "bonus" products, forced me to keep broken products, voided warranties on products that THEY broke when I submitted them for service. Terrible! Buy a different brand, and thank me later.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ajg79:
We’re sorry to hear that your experience with Service was not up to standards. We want to make this right for you. The best way to help resolve your concerns is to have you contact us.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
I’m very sorry for the experience you have had so far and look forward to hearing from you.
~ Samsung Memory
Wrong product inside the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the packaging it’s written M.2 NVME and inside is an M.2 SATA. There is a distinct difference between how the slots differ between both and many motherboards do not offer cross compatibility.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AhmedM:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Lightning-Fast Performance: Samsung 990 PRO 2TB SS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an avid tech enthusiast constantly on the hunt for the latest advancements, I recently upgraded my PC with the Samsung 990 PRO 2TB Internal SSD PCIe Gen 4x4 NVMe, and I must say, it's been a game-changer. Performance: First and foremost, let's talk about speed. The Samsung 990 PRO delivers blistering fast performance thanks to its PCIe Gen 4x4 interface. Boot times are reduced to mere seconds, and applications load in a blink of an eye. Whether you're gaming, editing videos, or handling heavy workloads, this SSD can keep up without breaking a sweat. Capacity: With a spacious 2TB of storage, I no longer have to worry about managing disk space. It provides ample room for my extensive library of games, media files, and productivity software, all while leaving plenty of headroom for future expansions. Reliability: Samsung's reputation for reliability holds true with the 990 PRO. Equipped with advanced NAND technology and built to withstand intense usage, I have peace of mind knowing that my data is secure and my system is running smoothly. Durability: Constructed with durability in mind, this SSD is built to last. Its robust design ensures resilience against shocks, vibrations, and extreme temperatures, making it ideal for both desktop and high-performance laptop setups. Heat Management: Heat dissipation is a critical factor for maintaining peak performance, especially during prolonged usage. The Samsung 990 PRO comes equipped with advanced thermal management solutions, keeping temperatures in check and preventing throttling even under heavy workloads. Compatibility: Installation was a breeze, thanks to its PCIe 4.0 interface, which is backward compatible with PCIe 3.0 slots, ensuring compatibility with a wide range of systems. Conclusion: In conclusion, the Samsung 990 PRO 2TB SSD sets a new standard for performance, reliability, and durability in the world of solid-state drives. Whether you're a hardcore gamer, content creator, or power user, this SSD delivers the speed and capacity you need to push the limits of your system. It's a worthy investment that will undoubtedly elevate your computing experience to new heights. Highly recommended!
I would recommend this to a friendGet it together
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me 3 tries to return this with a recipt because you dont properly train your employees
No, I would not recommend this to a friendUnusable bad sectors corrupt ssd.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pc wont read drive .Ive tried everything to get it to read this drive .I believe it has bad sectors in it. I purchased this because I have the 980 pro. Unfortunately I got a lemon.I will be returning this item
No, I would not recommend this to a friendBrand response from Samsung
Posted .ShannonP:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Thank you for choosing Samsung, we hope to hear from you.
- Samsung Memory
No go
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work, most likely DOA from best buy. Would not recommend unless you are able to check day one if it works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AngelS:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Memory
Can’t Say It’s Worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a bad drive. Cost me a week of troubleshooting through a new build’s components. Thankfully BestBuy accepted the return without issue. Maybe it was a fluke, but given the firmware issues with the 990, I relaxed it with a 980 instead and have had no issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aross663:
We always aim to deliver a great experience, and it’s unfortunate to hear the 990 PRO SSD experience fell short of expectations.
Your experience is very important to us and we will share your feedback with our product team.
Should you ever have questions or concerns about your 980, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung for your memory storage needs.
- Samsung Memory
Leaves nothing to be desired
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect ssd, samsung realiability, blistering fast speeds, and not nearly as expensive as gen 5 ssds. For gaming, this is THE ssd, especially with the dram cache.
I would recommend this to a friendDoesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This SSD doesn’t seem to be fully supported yet, drive is only visible maybe 1/20 times I boot my pc. Unusable
No, I would not recommend this to a friendBrand response from Samsung
Posted .KendallB:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
There are several reasons why your drive is not being detected.
1. Your PC may fail to detect the SSD automatically; please search for new devices in Windows Device Manager.
2. When Hot Plug-in for each port in BIOS settings is set to Off by default, Windows may fail to detect the SSD. In this case, reboot the system, enter BIOS setup, and go to the configuration menu to ensure that Hot Plug-in for each port is set to "Enable“.
How to enter BIOS setup for different mainboards:
• GIGABYTE -->F12, ASUS --> F8, ASRock --> F11, Biostar --> F9, MSI --> F11, Intel --> F10
3. When SSD is not properly connected, the system may fail to detect the SSD. Disconnect and reconnect
4. When the partition has not been defined, it may cause failure in detecting the SSD.
Go to Device Manager to set up a partition, format the drive, and then reboot.
• Management> Disk Management> Select SSD> Set up partition and format.
For further assistance, step-by-step troubleshooting or warranty service. Please contact Samsung Memory Support directly.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
- Samsung Memory
Doesn't work with the 2023 Asus ROG Zephyrus M 16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with the 2023 Asus ROG Zephyrus M 16, will come up and stop working in the middle of use. It's a documented problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Juggernaut:
I’m sorry to hear that your experience did not match your expectations.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
We look forward to hearing from you.
- Samsung Memory
Gets too hot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over 80c during light file transfer and under a giant heat sink.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aybee:
The 990 PRO is designed to reach max performance with PCIe 4.0 and experience longer-lasting, opponent-blasting speed. The in-house controller's smart heat control delivers supreme power efficiency while maintaining ferocious performance that always keeps you at the top of your game.
To better address your heat concerns, please contact Samsung Customer Support Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Affordable and fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, affordable, and easy to install. Make sure you have the appropriate spacer to install it into your motherboard, not included.
I would recommend this to a friendDVD player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product easy to operate. Easy installation. Does Blue Ray as well as dvd and cds. Also very reasonable priced.
I would recommend this to a friendGreat product at a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, capacity and speed are great! Bought it on sale so the price/memory was a better value than the lower capacity and speed product in the same line. The speed of the product is markedly better than the spinning drive that i had in my older system. 1 month in and no issues.
I would recommend this to a friendGreat Price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price on this 990 Pro SSD PCIe Gen 4X4 NVMe. Got a deal from Best Buy when everyone was out of stock. Now I see that the price everywhere is $ 60 more now that they are back in stock! I will order another when the price comes back Down! Item could not be easier to install in a PC.
I would recommend this to a friendGreat M2 drive.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as promised. Easy to install into any computer.
I would recommend this to a friendSamsung 990 pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup, 2tb is the perfect amount of space.
I would recommend this to a friendReally good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta say this really is the best current ssd. Works extremely fast and holds the perfect amount of space for the variety of games I play.
No, I would not recommend this to a friendWorth the purchase will be buying again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a absolute amazing purchase have had 0 issues with this ssd and would highly recommend it to others that are looking for a fast and reliable ssd
I would recommend this to a friend990 Pro is HIMOTHY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the amount of space it gives and the speed also as it is the fastest ssd I've been able to use and it's a noticeable improvement to my build.
I would recommend this to a friend
