Customer Ratings & Reviews
- Model:
- MZ-V9P2T0B/AM
- SKU:
- 11522348
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
to a friend
990 PRO 2TB NvMe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provided you know what you're doing, it's an easy setup. Needed this as an expansion to my existing 1 TB drive.
I would recommend this to a friendSeems very robust
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked great, was not able to use it but physically, it was nice
I would recommend this to a friendDrive with great specs and poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this drive to replace the boot drive in my Alienware X16 R1. Very nice specs on the drive but it started to malfunction soon after installing it. I tried updating the firmware but the update failed every time. Come to find out, this is the drive that was affected by Samsung's drive health bug that caused their drives to deteriorate rapidly until the point they were no longer usable. I eventually replaced this drive with a Western Digital Black SN850X. I won't be buying any more Samsung drives any time soon. I certainly won't be buying any 990 Pro's. I was only able to update the firmware by removing the drive from my Alienware and installing it in a MSI gaming laptop. I'm only holding on to it as a backup to my Alienware.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JeffreyaB:
I’m sorry to hear of the issues you’re experiencing with your drive’s health.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Solid choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed for my computer. Thank you best buy
I would recommend this to a friendSolid SSD!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added some much needed space and blazing transfer speeds. Absolutely love it!
I would recommend this to a friendSSD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heard this was the one to get. We will see about that.
I would recommend this to a frienddrive space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish it came with a heatsink but no biggie stick works great
I would recommend this to a friendPCIE4 champ
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sustained throughout with high IO ops/second
I would recommend this to a friendSSD card review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got 1.8tb when i installed it and it keep appearing and dissapearing on my files.
I would recommend this to a friendBrand response from Samsung
Posted .SeanD:
Thank you for purchasing the Samsung 990 PRO SSD. Samsung drives adhere to the IDEMA standard of advanced formatting, which will result in the drive appearing as less than the listed size. This is a common industry-wide standard.
The amount of space that appears to be "missing" is in fact used by the drive/card for storing firmware, metadata and spare blocks. Your operating system (Windows, Linux, etc.) will also affect the usable space -- different operating systems will use different amounts of space to store their metadata. Consequently, formatted space will always be less than unformatted space.
You can look IDEMA up online for more technical details about this standard, which is established by The International Disk Drive Equipment and Materials Association.
Please contact Samsung Memory Support directly so that we can better investigate your drive disappearing issue and assist you towards a solution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best drive they carried so I bought it on their recommendation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TomR:
I'm sorry that your experience fell short of expectations. We completely understand your frustrations, and we are here to help.
Please give us the chance to gather additional information from you so we can troubleshoot this issue. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Thank you for choosing Samsung.
~ Samsung Memory
Samsung 990 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should be wonderful when I get it and Asus motherboard to recognize each other.
I would recommend this to a friendBrand response from Samsung
Posted .Fallout:
I’m very sorry for the difficulties you’ve experience. To get your Samsung 990 PRO SSD and Asus motherboard to recognize each other, follow these steps:
Update BIOS: Make sure your motherboard's BIOS is up to date. Manufacturers often release updates to improve compatibility with new hardware.
Enable NVMe in BIOS: Power on your PC and enter the BIOS setup (usually by pressing Del or F2 during startup). Navigate to the storage configuration section and ensure that the M.2 slot is set to use NVMe. Save and exit the BIOS.
Initialize the SSD in Windows: Once in Windows, open Disk Management (you can search for it in the Start menu). You should see the new SSD listed as unallocated space. Right-click on it and choose to initialize the disk. Follow the prompts to create a new partition and format the drive.
Should you need help or have additional questions, please contact Samsung Memory Support directly.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
it's a nice ssd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great cut my load times and download times in half
I would recommend this to a friendTemperamental. Doesn't always save.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it allows me to save files on it. Other times, it won't. Then again, this device is way cheaper than other memory sticks with that much memory. Guess I got what I paid for.
No, I would not recommend this to a friendAffordable, but what is up with the updates?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do what I need. Still loading it. Frustrated the number of Samsung Magician software updates it requires. Seemingly one per week. Haven't seen any difference with the updates.
I would recommend this to a friendBrand response from Samsung
Posted .REMA:
Thank you for sharing your experience! We greatly value your feedback and will be shared with our product team.
Should you ever have any questions or need help, please know our team is at your fingertips and always ready to help!
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
Disappointed in the Samsung SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned many Samsung products including many of my consoles using their ssd and had great expectations on this ssd. Bought the 2tb Samsung ssd to install in a Asus gaming laptop that was purchased the same day. The ssd would show up on bios after the install and formatting it. When you restart the computer, the SSD would not show in the file explorer. Only after restarting it consecutively 5-6 times it would finally pop up in the file explorer only for it to disappear in the next boot up of the computer. Never had an issue with Samsung product until I purchased this ssd. Retuned it a couple days later and bought a Crucial 4TB ssd instead and has met expectations that I wished the Samsung would’ve met.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Vson:
We always aim to deliver a great experience, and it’s unfortunate to hear the 990 PRO SSD did not meet your expectations.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you soon.
- Samsung Memory
Might work, might not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There may be growing pains with this SSD. My new asus Zephryus M16 refused to recognize it in windows even though it was visible in bios. After multiple reseats it finally recognized once and initialized in windows fine, only to not be visible again after the next reboot. Internet search shows people with various motherboards, computers, and laptops have the same problem. Is it samsung's fault or computer manufacturers? Don't know, but I swapped for a WD Black SN850X and haven't had a single issue
No, I would not recommend this to a friendBrand response from Samsung
Posted .TheFamilyDog:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
- Samsung Memory
Extra pieces
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasnt as easy as everyone said. Needed extra parts to transfer data over to card
I would recommend this to a friendBrand response from Samsung
Posted .DennisJ:
I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help.
Should you need further assistance, know we are always here to help. You can contact Samsung Customer Support directly at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Your experience is very important to us and we will share your feedback with our product team.
Thank you for choosing Samsung.
- Samsung Memory
SKIP this drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive failed within 3 months of installation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AbbyB:
I'm sorry that your experience fell short of expectations. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Bricked in less than a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year and it bricked. I've had so many Samsung drives over the years with zero issues (some running 7 years+). Maybe a fluke? Performance was amazing when it worked.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JMCB1001:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you soon.
- Samsung Memory
Live Fast & Die Young
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Likes: (previously) reputable brand, insane PCIe 4.0 speeds, insane PCIe 4.0 speeds DISLIKES: These drives wear out and Die Super Fast!! Google it before you buy!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .MasterofEvil22:
I’m sorry to hear that you’re not fully satisfied with the performance of your 990 PRO SSD.
Samsung has looked into certain customer inquiries about abnormalities pertaining to the 990 PRO SSD’s S.M.A.R.T.
It has been determined that these abnormalities were caused by issues with the 990 PRO SSD's firmware. Accordingly, a firmware update capable of resolving these abnormalities has been released.
Please go to the below link to download the update:
https://semiconductor.samsung.com/consumer-storage/support/tools/
If you need further assistance, please reach out to us at Samsung Memory Support:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory