Customers find value in the Bagless Upright Vacuum's powerful suction and ease of use. Many appreciate its ability to effectively clean carpets and hard floors, picking up dirt and pet hair with ease. However, some users experienced issues with the brush roll malfunctioning. Overall, the vacuum receives positive feedback for its cleaning performance but has some concerns regarding the brush roll's reliability.
This summary was generated by AI based on customer reviews.
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Page 2 Showing 21-21 of 21 reviews
Cons mentioned:
Brush
Rated 1 out of 5 stars
Avoid this Vacuum
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Right out of the box, the hand held would not work, then the brush stopped working. Instead of taking the unit back to the store I called Samsung customer service. Samsung customer service is the worst!!! They never found a service tech to repair my vacuum and never followed up with me, I had to keep calling them. I am done with that, I will be taking it back! Avoid this vacuum at all cost!!!