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Customer Ratings & Reviews

Your price for this item is $3,499.99
The previous price was $4,199.99

Customer reviews

Rating 4.5 out of 5 stars with 49 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.9 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 49 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it omg the best purchase I’ve done this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I bought it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!! It has so much space and the flex zone is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the item is super. I love best buy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Nice Fridge

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about a month. Functionality is great, love the Water Station. The screen is the only disappointment. For a company like Samsung that makes a screen that is so limited is a shame. I cant download apps to automate the house, I cant drop in with Alexa, the screen at this point is good for one thing, watching Deal or no Deal. I have used it for recipes, I cant see whats in the fridge, only whats on my door shelves, and the AI is very limited, it sees what I am putting in and takimg out, but I feel like there is more potential. Hopefully Samsung updates it to make it more productive. Service wise, Steve Romano from Palm Beach is an appliance guru, and the guys who delivered and installed it were exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This fridge is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is pretty amazing! The auto-open option for the doors is really nice! You do have to turn that option on in the Settings, it's off by default. I wasn't sure how I'd feel about having a computer on the fridge, but having Alexa and Spotify is perfect for the kitchen. We love the beverage center and the auto-fill pitcher! We're still getting used to the AI Vision Inside. You have to slow down when getting stuff in and out of the fridge. Overall, it's fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revolutionized Home Living

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was against purchasing such an expensive refrigerator after seeing similar options for $1000 less. But being a tech fanatic, the features of this refrigerator are second to none. To turn on YouTube for my little one to watch Blippie or check who's at the front door with the Ring integration, have friends over listening to music from it, or watch TV and keep up with world events. It's ridiculous that a refrigerator has such a feature that I can't go back to a regular refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but had a slight hiccup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great: Anthony and Dante was very helpful in facilitating the purchase and delivery of this appliance. As for the appliance itself.It seems to be a nice refrigerator. I like the technology it offers and the sleek look in the kitchen. However, the very next day after it was delivered, I noticed over frosting on the door and sides of the freezer. I found out it was a sealing issue.Best buy sent out someone to fix the problem.Everything else seems to be working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second refrigerator. I brought a white panel and the camera and auto doors weren't working. Had to replace for the black which was what i wanted initially but the store said it was dq. This refrigerator is nice. The Android screen is like my phone, great sound. I like the two types of ice and automatic doors. I have not used the shopping list features yet but the camera does watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and highly sophisticated refrigerator. My only reservation is that it is prone to showing fingerprints on the stainless-steel finish and the Smart Hub screen, thus requiring constant wiping and polishing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The four door makes it easy accessible to every part of the fridge. The screen is easy to use and we can connect to all our Samsung appliances. My 6 year old can finally get her ice cream without struggling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung bespoke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator, it’s easy to connect with phone, high with speakers and clarity is 100%. The doors can open automatic just by touching it lightly. I recommend this refrigerator has a lot of amazing features i didn’t even know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge storage is amazing and beautiful designed. The delivery was such a easy process and the techs did a thorough job. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this refrigerator, it's very fine and what caught my attention the most is the technology, I can watch my YouTube videos without having to use my cell phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and spacious … I haven’t received it yet so I can’t comment on the performance. I am however excited about the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Appliances

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am doing home renovations to update my home. I purchased the Samsung Bespoke refrigerator, induction stove, microwave, dishwasher, washer, and dryer. I love the clean look and upgraded technology of the appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool but expensive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a couple weeks but everything seems to be working great. Lots of cool features. Kind of expensive for a device that basically keeps food cold but hey, I paid it so…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Bespoke 4 Door Flex Smart Refrig w/ AI Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this Refrigerator however we have to replace it with another one due to the ice maker was not working. Hoping the next one works. We love everything about it otherwise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung bespoke ai refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the beverage door and having cold water Everytime I go to the fridge. I like that we use the flex space for an extra beverage space which works well for the kids to access. The family hub is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect. Amazing refrigerator. Having the ability to change the bottom right from a freezer to a fridge is amazing. Zero complaints from me so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator! The drink door is very convenient to grab waters and quick snacks for the kids, plus they love the interactive display

    I would recommend this to a friend