Customer Ratings & Reviews

Purchased this recently and while it’s too early to comment on the durability and reliability, I could say that the unit is well built, has lots of space , easy to use and love the built in water jug. So far so good.

The absence of door handles allows us to have this bigger refrigerator in our slightly longer counter depth space. Love the water pitcher in the in-door water dispenser. Can bring the pitcher to the table for constant refills.

This Samsung frige is very beautiful. I get lots of compliments on it. The only drawback is the ice maker. I wish it would maker the ice quicker like my old Frigidaire. Also I wasn’t sure what was the best setting for how cold I wanted my fridge to be but after trying several I think 35 is the best. One of the features that I like is, that it has a door ring alert in case you forget to close the door or don’t close it tightly . Overall I love this refrigerator. I recommend buying it.

I love my new fridge. It's modern. I love that we can organize our food inside. The water dispenser is awesome. It's easy to replace the water filter and it's not very expensive

Convenient, spacious, luxurious overall beautiful fridge. I was a bit nervous about the ice accessibility due to younger children but it works out perfect. Easy to maintain Clean&streak free.

This fridge is everything I wanted, works great, love all of the storage! Love that you can just wipe it down with water and it’s perfectly clean! Perfect for us!

Best refrigerator and so far I’m in love with it! Great purchase! No complaints thus far!

This is the best refrigerator I have ever bought. Spacious and sleek. The beverage door is fantastic. Best purchase ever!

I love this fridge since the moment I saw it at the store and so far its performing at at the top tier level other family members who saw it at my house loved it too

I really like this refrigerator, it is very spacious, the water from it is tasty, and it cools well. I advise everyone

Absolutely love our new refrigerator!! After looking at so any different refrigerators I’m so glad we decided on the Bespoke.

I absolutely love this refrigerator, I don't have a complaint one. Excellent service from Best Buy, excellent installation. Love my fridge magnets so I put them on the sides.

This refrigerator has so much room. I can look in it and see what I need. I love the water pitcher.

We have had the refrigerator for around 1 month and so far we really like it! We love how it looks.

I got my new Samsung Bespoke a week ago and I have been monitoring the temperatures. Top is set at 34 yet it has been fluctuating from 36-41 degrees for no reason. Even after being closed for 15-18hrs I opened the fridge and it was at 42 degrees. The freezer is set at 0 and it was at -8 degrees. The middle drawer was the only part that actually stayed consistent at 36 degrees. I’m a total tech member & called in the issue, they are sending me a replacement. In the meantime I did some research on this issue and apparently this could be n across the board issue with this particular fridge which is disappointing because I’m obsessed with the over look and esthetics of it. I’m hoping for the best with the replacement but if it shows me the same problem I will regrettably have to return & find another brand :( This fridge would be a 5 star & highly recommended if not for the cooling system being so off.

This refrigerator is amazing!! Same exterior size but holds so much more. Love the water station!!

We are so happy with our new purchase. The refrigerator is spacious, efficient. It’s our third Samsung fridge.

I love it. No complaints. Now i can order the line for my other appliances. Bespoke brand has out did the competition. Had to return my other one cause the flex door didn't open cause it was too big for my space.

This whole process has been a nightmare, i bought this refrigerator the first week of July took them about 2 weeks to bring it to me, they sent the wrong size panels and bestbuy called me saying they would help fix the issue just to find out after being on the phone for 30 minutes that i needed to go into the store to have them fix the issues there and once I went into the store they tell me i had to call customer service and have them do it. It was a mess ! and they still sent the wrong panels 3 different times so they finally sent the right ones today August 12th and now I can tell my refrigerator panels are off by an inch on top and it's obvious. Im not much of a complainer but I'm paying way too much for this refrigerator for it to not be perfect as what it should be. Another thing I asked the installers to make sure the water that should be coming out from the refrigerator is working right and he told to just look it up on YouTube and I can figure it out myself. I wish this whole thing was a joke but this was my experience.

Great refrigerator so far make sure to check it fully when received we found a crack Samsung at 1st told us that cosmetic damage not covered Best Buy wanted us to pay for them to look at it after emailing the ceo office at Samsung they refunded the purchase price