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Customer Ratings & Reviews

$996.00
Save $443.99
Comp. Value: $1,439.99

Customer reviews

Rating 4.6 out of 5 stars with 203 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-203 of 203 reviews
  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking. Have tried the bake, broil and air fryer features. All are great. The stove trio is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice range!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice induction range and oven combo at a reasonable price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Butner went out 6 months in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont reccomend, the top scratches very easily and the front left burner stopped working completely within 6 months of purchase. Wish i could return for a different brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Christianw, we know how disappointing it is to deal with a scratched cooktop and if one of the burners stops heating. We're here to help.

      We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish.

      Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/

      Please see page 28 under "Choosing the proper cookware and "Protecting the cooktop" and pages 51 to 52 under the "Care and cleaning of the glass cooktop" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202405/20240503155839653/01._IB_FULL_NE9100D_NSE6DG8300_EN.pdf

      Here is a guide to help if one of your burners is not working. Please click on the embedded word.

      One burner on the cooktop does not work
      https://www.samsung.com/us/support/troubleshooting/TSG01001949/#a-radiant-element-on-the-electric-cooktop-does-not-work

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147671723) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

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