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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 408 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the keyboard's size and the case's ease of use, along with its ability to protect their tablet. However, some find the added weight and the somewhat problematic stand to be drawbacks. The quality of the case itself receives mixed reviews, with some praising its protective qualities. While many appreciate the long battery life, concerns remain about the price point for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-408 of 408 reviews
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product didn't work was a waste of time ordering this !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lies after lies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me with package generic brand iFit for samsung

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont work no customer service available Won't bluetooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review it yet; still waiting for delivery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my problems with this product is that it is not a Samsung product. Which is really falsely advertised from Best Buy. No where on the site does it say that the brand is itfit.... I wanted a Samsung keyboard because you have less issues. Anyhow the keyboard it so isn’t bad and works well but in my opinion not worth 100 dollars. If I’d known I was paying that for an aftermarket keyboard I wouldn’t have gotten it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Doesn't get the credit it deserves

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truthfully I'd rate this tablet as a 4 star because there are one or two issues I have been having with it. The first being the stand has a bit of a hard time staying closed when not in use and the second being that I'd prefer maybe a little more style added to the case so it doesn't look as drab and boring. This being said, the case functions perfectly for what it is meant to do. I haven't had a problem with viewing angles or detaching the keyboard when I want to use it as just a tablet. The keyboard is a little cramped but so are most keyboard cases for tablets and comparatively it is a better typing experience than most. Yes the 100 dollar price tag is a bit of an issue but if you get this at the same time you get the tablet it is only 50 dollars which, in my opinion, is well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Banks Family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tablets for kids, I highly recommend. We love them

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 1 out of 5 stars

    Not a Samsung Product - It is made by ITFIT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this keyboard. It lasted 6 months. Did not purchase the Geek Squad warranty as I believed that this was a Samsung product. Samsung has a 1 year warranty. Here is the problem. The keyboard can not be fixed per the Geek Squad. Best Buy says, so sad but no help. Samsung says, hey this is not our product!!!! They were right. I checked further and this is not made by Samsung, it is made by ITFIT. ITFIT's web site is closed. Moral: Great keyboard for 6 months, but get the Best Buy warranty for a longer life.

    No, I would not recommend this to a friend
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