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Customer Ratings & Reviews

Your price for this item is $1,799.99
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The regular price is $3,599.99

Customer reviews

Rating 4.5 out of 5 stars with 186 reviews

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  • Quality

    Rating 4.0 out of 5 stars

  • Value

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 186 reviews
  • Rated 5 out of 5 stars

    Amazing Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way more than a refrigerator, this is the most amazing thing in the world, it is a computer and a refrigerator and helps you with grocery shopping, meal planning, recipes, even send messages to your family and much much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge is great, software seems buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge; the different food zones and flex space make it really handy for a family. the family hub is nice; would be better if it seamlessly connected with my samsung q tv and galaxy note 8.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm so glad you love your new Samsung Family Hub refrigerator, Sheetsy! Thank you for the great review. I would love to be able to help you get the best connectivity for your Family Hub. This link: https://bit.ly/2Sd2Im3, will give you the details on how to set the Family Hub mobile app to interact with the special features of Family Hub remotely through your mobile device, thanks! ^Mae Samsung

  • Rated 5 out of 5 stars

    Great refridgerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. The flex zone drawer is a must-have in my opinion. The black stainless look is also a welcome addition to our newly remodeled kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So in love with this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great product very roomielove the ice machine it a smart refrigerator I listen to Pandora while I cook look up recipes great and fun at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart fridge with lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space, movable shelves, middle drawer for cheeses or meats, so many options for organization. We are very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of space and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for this refrigerator is perfect, especially for a bigger family. The only issue I have encountered is that Pandora will only play one song and then it freezes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cnic! Thank you for reaching out to us. You deserve to enjoy the great features your Samsung Family Hub refrigerator has to offer. Let me give you this link: https://bit.ly/2RrBp72, to the Family Hub Web Manual and FAQ. With it, you can take advantage of your Pandora app and more! ^Mae Samsung

  • Rated 4 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this fridge and I have to say it’s more than I expected! I love how so much fits inside & I love the extra space for produce. It’s a must get

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s holding up. I was hesitant to buy another samsung fridge, but this one seems a bit more sturdier. Still need to learn how to get complete use of the hub.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, Manny, dependability is a virtue, and you can definitely depend on us! Thanks for being the best part of Samsung. ^Mae Samsung

  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    It’s nice but…..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the fridge with one HUGE caveat. The ice maker is awful and no amount of repair calls seems to resolve it. The internal camera are gimmicky and you will never use them but the overall storage space is great and it holds temp well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service and good item My old one is not working fine they replace another one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is amazing! The delivery and installation was not a good experience. I wish that Best Buy didn’t use a third party for installation.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MrsMK! Samsung is thrilled to hear that you love the refrigerator so much. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fridge ever. I can do everything on it. From mirror my tv, to watching youtube, or letting my daughter draw on the note pad. It is freaking awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recommended this to two friends they purchase items I will continue to tell others and am sure they will get this product to it has been a ideal product for me

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your personal recommendation says it all, Gilda. Thank you for the honour of being part of your home. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Love everything about this new refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Smart Hub is easy and very usable for the whole family! Best refrigerator we’ve ever had! Easy to see what is in there and compartmentalize the food!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fantastic! Thank you for making Samsung a part of your family! ^Lo Samsung

  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far The most gorgeous fridge Ive ever seen and owned, we uave received so many complements and it is very smart, all the apps were very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technology!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when you though you couldn’t have enough technology, you roll this out! Awesome, intuitive and fun! The future is now with this fridge!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Need Ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was a dream fridge. The icemaker consistently freezes and stops making ice. This cost way too much to have to deal with something so easy. I plan on going back to LG for my next fridge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had this refrigerator for two weeks, but it’s wonderful so far. Plenty of room, very quiet, and the computer is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Some annoyances but overall good. Wish fridge doors stayed open, more storage in doors would be nice.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    Love the fingerprint resistance. Nice finish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice space. Like the finish. I haven't started using it yet.

    I would recommend this to a friend