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Customer Ratings & Reviews

Your price for this item is $5,219.99

Customer reviews

Rating 4.2 out of 5 stars with 186 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.3 out of 5 stars

  • Value

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 2.6 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the spaciousness, smart features, and camera of the Family Hub refrigerator. They find the tablet, design, calendar, and Pandora features to be great. However, some customers have concerns about the ice maker and the price of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 186 reviews
  • Rated 5 out of 5 stars

    Love the lights and space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space and design of this fridge! Gorgeous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is now all high tech and fancy looking! Everybody who comes over raves about how awesome it looks. Really like the photo slideshow and being able yo see what's inside the fridge without opening it. Definitely a showcase item in my kitchen. No problems with it so far but only owned it a month or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I decided to remodel my kitchen, I wanted to obtain the best appliances available. Based on my previous experience with Samsung, I researched this refrigerator and found it had all the bells and whistles I was looking for. The sleekness of the black stainless steel makes it beautiful to look at as well.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    No ice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker really needs to be revamped on the Samsung’s!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has great space and The freezer has a lot of room too.. screen is like a tablet. Too bad it doesn't link up with iPhone .. camera can't see door shelves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techie Dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge play music on the Bluetooth speakers. Can't ask for much more. Quite a bit of space and using the grocery list link at the store makes things easy. Only thing that would be better is a list that lets you add more than 20 items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the smart panel that is on it and I agree with them. However, the interior refrigerator layout (shelves, etc.) could be better - in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for family entertainment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capable of TV mirroring so great entertainment for the family. My little one loves the drawing feature. My son loves to write the reminders. Looks smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love samsung appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need to replace my old fridge because of breakdown. This allowed me to take my time and research different models and brands. I was not able to find anyone that had bad things to say about this model/brand. The built-in tablet on the door has some nice features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Family Hub 27.9 Cu. Ft. FRIDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about fridge. The message screen has been a huge hit. I know how to dress the kids based on forecast! Got a great deal on price on Cyber-monday. Friends are all impressed. Like flexibility of freezer/ fridge in bottom right area. Mom likes music option!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator. Love being able to see in my fridge when out shopping. Only downside is the sticki board will freeze up at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vey spacious. The split French doors are great! Love the calendar to keep our family events organized. I enjoy reading recipes while in the kitchen and listen to music on pandora. Our kids love leaving little pics and messages on the board each morning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love the product and the deal we got

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the product and the deal we got , the rep Lucas Quam was awesome. He was so patient and knowledgeable. He price matched the fridge and also gave few discounts on top of it. He made sure we are comfortable with final price .....we loved the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never thought I would say I love a fridge but I do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and well built. Very quiet operation, I can't hear it unless I'm in the kitchen and then it's just barely. Capacity is bit less than expected, but with just me and my wife it fits our needs and does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this fridge has numerous features it is quite easy to learn how to use them, and I recommend spending a few minutes to review all the features. Also, I really like the ice maker/water dispenser with the built in filter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator with latest technology. I wish we could download few apps in it like YouTube.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simply awesome but missing the final star because it's not as spacious as many other kenmore/frigidaire

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity issues

    Rated 3 out of 5 stars

    Dont Know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub constantly disconnects. Going to see if geeksquad will come out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator but connecting to the refrigerator with an iPhone is more difficult than it should be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. 2 things I would like is ability to download more apps and for my Pandora to work.

    I would recommend this to a friend
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