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Customer reviews

Rating 4.3 out of 5 stars with 13 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Fast laptop mode, Samsung flow
    Cons mentioned:
    Heavy

    Rated 5 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 2 in 1 I have all Samsung devices that's why I went with it and they work good together. I'm glad it came with a keyboard and pen, both work great. Love that it has a tablet mode when you take it off the keyboard. It is a little heavy it hold as a tablet but not to bad.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Pen

    Rated 4 out of 5 stars

    Samsung has a Microsoft, Ipad, Mac Air competitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a real nice beautiful design and display. The I5 8GB of Ram with the 256GB SSD drive are smooth, fast, and powerful enough to run all my music production such as Pro Tools 12 and large 2TB hard drives when plugged into the usb-c adapters. I love the size and I also have an adapter to hook it to a hdmi display if I need extra size. The display quality is 2nd to none when it comes to Samsung and the quality they have provided for the last few years and using a true windows 10 has been excellent. This thing comes with a pen and its pretty good to use, and it easily rivals for the Surface Pro, Ipad, and the Air. I have put this thing thru laptop experiences and it has handled it and keeps coming. The only problem I've run across is the keyboard could be better design and the mouse area sometimes taps when you slide your hand, but I use a usb mouse anyway, so no problem for me with that. I believe Samsung has found a way to get in with the best and provide us with a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fast laptop mode

    Rated 4 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop mode is fast. The tablet mode is easy and intuitive. The graphics quality is superb. The screen is plenty big for reading. My only concern is how to protect the tablet when it's detached from the keyboard case; my previous Samsung android tablets all were in protective cases. Overall, a great buy. I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Pen

    Rated 4 out of 5 stars

    Very nice, documentation lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solidly built and very responsive. The pen works very well for taking notes. I am still experimenting with software but so far it is working very well. There is a lack of documentation and research is not straight forward, i.e. how large can the microSD card be?. Being windows 10 app games I have found are a little lacking in the types I like. But overall it is going to do what I want very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like holding a heavy magazine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has so much more the feeling and quality of a high end piece of equipment than the Surface has. Like taking your desktop computer and shrinking it into the size of a magazine. I was going to get it from Amazon, but when you get something good and expensive, it's best to get it from a place you have the support you need...

    I would recommend this to a friend
  • Cons mentioned:
    Heating issue

    Rated 4 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device gets very hot when charging and also when under heavy operations. power button sticks out and turns device on very easily on its own. Battery is ok so far. Pen takes a lot of getting used to if you have never used one.

    I would recommend this to a friend
  • Cons mentioned:
    Multiple tabs

    Rated 5 out of 5 stars

    y college daughter loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had a Chromebook Plus. She really liked it, but it did not handle multiple tabs very well. She wanted to keep something with a Wacom type pen. We looked at the Surface and this. Decided on this because it comes with keyboard cover and pen. She loves it. It works great for her classes and she loves using it for her sketching. It is a premium price, but with the specs it has it is a workhorse. And there are not a lot of options that can use the Wacom type pens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great comupter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this computer book, easy to set up, connectivity is very good with all other samsung products.

    I would recommend this to a friend
  • Cons mentioned:
    Heating issue

    Rated 4 out of 5 stars

    Portable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! Very fast at least for excel, word and edge users!!! Only thing is that it feels hot to the touch and has fan. That makes a little bit of noise.

    I would recommend this to a friend
  • Pros mentioned:
    Samsung flow

    Rated 4 out of 5 stars

    Very versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with the purchase of my Galaxy Book. Mostly the ability to Samsung Flow with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for home everyday use. I've had it for two years now and it still works great. Excellent for use at home and slim to travel with. Pretty decent battery life as well. Sister now uses it for online college classes. And it has a good webcam for video chat with friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Magnetic snap
    Cons mentioned:
    Temperature

    Rated 5 out of 5 stars

    For Samsung Lovers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's version of a surface device. Magnetic snap into place between keyboard case and tablet is nice. Gets pretty hot in temperature. I placed a 128GB Micro SD for more storage. Respne time is 4/5. This device is perfect for people on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Display type

    Rated 3 out of 5 stars

    Awesome portable computer, horrible keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, but you need to keep two things in mind. 1. There are ZERO available keyboards besides the horribly flimsy one that comes with it. You should ask a sales rep to let you try it in your lap, it literally feels like a 21" laptop spanning the entire length of your quads and I'm 6'3. Also this is very very flimsy. I have the Samsung Note Pro 12.2, has a GREAT Logitech keyboard. This thing truly sucks. 2. Be wary of the OLED display, it's simply a beautiful display, but... It needs to dim constantly to prevent burn in. Don't believe me, go Google it. If you do keep it, make sure to turn off the adaptive lighting or you will probably get a migraine or seizure from the flickering as it tries to adjust. Seriously if it weren't for the keyboard or I could buy a solid one that worked, I'd love to give this a five star, but because of what I see as longetivity issues, at the price point, I can't.

    No, I would not recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.4 out of 5 stars with 32 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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