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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.6 out of 5 stars with 352 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Book4 360 for its smooth overall performance and amazing screen quality. Many find it to be a great balance between portability and durability, with a fast processor and great battery life. The sleek design and light weight are also well-received. However, some customers feel the SSD is too small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 352 reviews
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased 2 of these for two of my grandsons who are starting high school this year. This laptop is sturdy, easy to use, and has a nice appearance. So far, they are both very pleased with the functionality. Consumer Reports rated it very favorably also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop is a good value but not without issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy offered the best price I could find on this Samsung Galaxy laptop. The laptop arrived on time and the packaging was adequate. One of the reasons I selected the Samsung Galaxy Book4 was the high rating Consumer Reports (CR) had given it (72). The others were 16GB memory, 512 GB SSD, 15.6" screen, an Intel Core 7 all in a light weight, portable laptop. So far I have two issues with this laptop. 1. The Wi-Fi receiver is weak and frequently looses the connection where my Apple MacBook Pro operates flawlessly. The signal through an open door to my porch apparently is not sufficient for the Samsung to hold on to. My MacBook Pro operates without a hitch with the dorrs closed. 2. The battery life is not what I expected. CR reported up to 18 hours for typical web-surfing. I get about 5 or 6 before I need to recharge. Loading Office and moving data onto it required several recharges. Sure hope the battery lasts longer with my typical work load.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung Galaxy Book4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung Galaxy Book4 - easy to set up - vibrant colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college student!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son for Christmas. He has health issues and may need to attend his first year of college virtually, but will need access to a laptop/computer either way. He really loves the tablet feature, especially, and that it is very light weight. This laptop is very suitable for his needs albeit virtually or in-person attendance. He is very happy with it and would highly recommend it. I am happy with this purchase and think it is great, as well!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best picture with fast processing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best laptop I have ever owned. It is incredibly fast, lightweight, and the OLED screen has beautiful pictures. I paid half what I would have somewhere else. Only at Best Buy can I get deals this good!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    This is the machine you need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing machine! After reviewing many we are super happy with our decision to purchase this unit. Fast processor for multitasking, plenty of memory and hard drive space! Super sleek aluminum design!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beautiful screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen. Love the full keyboard and fingerprint reader. I charge it at night and use it through out the day. The Samsung apps are plus.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung Laptop Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been one of the best upgrades I have had. I use this for personal and work study. The size of it being landscape maybe a little questionable at first but it’s actually impressive how much more you can see on the size of the screen. This Samsung is compatible for school work as needed, just as if you had an HP or Lenovo computer current or before but more of an upgrade. So far it has been great use over a month and with great assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    GREAT LAPTOP!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this Laptop! It's easy to use and is fast. I also love the color. It kind of looks blue sometimes and purple other times.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Easy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, display is great. Easy to use and easy to figure everything out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my entire office. I love how light they are and easy to work

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for work and school. Light weight and fits perfectly in my purse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what advertised, works perfectly. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. My daughter uses it for her college classes. Screen size is great. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it after seeing it on a YouTube video, the reason i bought it is to make it my college computer. And so for it has had a great success in it so far, no lag or crashing yet which is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    What I think about this laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the laptop performs it is so nice I give it a 100%recomended supper fast and it has a lot battery life

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good function good look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Fast, easy to navigate and looks nice. Not sure how durable it is but will find out.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and every bit as good as Mac. Picture quality is crazy good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Loving the Touch Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new computer. After so many years, it's hard to get used to the touch screen, but it's great! It also reminds me not to charge too long and super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    MacBook Killer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes great products. I have had the galaxy book 4 360 for about 4 weeks now. No issues, this laptop seamlessly connects to my S22 Ultra with no problems. I also have my galaxy ear pod pro and tab s 9+ connected it is a great echo system. The Galaxy book 4 360 is very powerful no hick ups whatsoever. If you are a Samsung user this laptop would make a great addition. The Battery life is amazing 22 Hours of moderate use, 10 hours under heavy use, ie Adobe light room + heavy editing.

    I would recommend this to a friend
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